Ethics Management in Libraries and Other Information Services presents professional ethics from a managerial point-of-view, explaining how to implement ethical management systems in libraries and information services and presenting the necessary tools needed to understand the practical application of a system of ethical management based on ISO 26000: 2010. The examples and selected case studies will be helpful to professionals, teachers and students who want to both explore and apply ethics now and in the future. Key Features:
• Provides insights to help incorporate knowledge and the implementation of professional ethics into the context of the organization
• Presents a practical application of a system of ethical management based on ISO 26000: 2010
• Includes examples and case studies to help professionals and students understand the practical application of ethics
Author(s): Margarita Pérez Pulido
Series: Chandos Information Professional Series
Edition: 1
Publisher: Chandos Publishing | Elsevier
Year: 2018
Language: English
Commentary: TruePDF | Full TOC
Pages: 182
Tags: Library & Information Science: General; Library Administration; Library Administration: Moral And ethical Aspects
Cover
Half Title
Series Title
Title
Copyright
List of Figures
List of Tables
List of Abbreviations
1 Why Implement Organisational Ethics?
The Context of Sustainability
Social Responsibility in Organisations
An Ethical Management Model in Organisations
Case Study
References
2 Individual, Professional and Organisational Ethics
Public Sector Ethics
The Values
Ethical Conflicts Resolution and Decisions Making
Case Study
WARNING!!! DUMMY ENTRY
Recognising the Conflict
Analysing the Context
Reflecting on the Who, What, How and for What
Identify the Norm
Making an Assessment
References
3 Ethical Dimension in Libraries and Other Organisational Information Services
Deontological Codes of the Profession
Deontological Code of the Organisation
The Stakeholders Theory
Elaboration of a Code of Ethics for the Organisation
Management Team and Public Authorities
The Professionals
The Suppliers and Partnerships
The Customers/Users
The Community and Society in General
Case Study
References
4 The Quality Management Contribution to the Ethical Behaviour of the Organisation
Basic Principles of the Quality Management
Ethical Implications in the ISO Standards 9001:2008 and 9001:2015
Context of the Organisation
The Stakeholders
The Processes
Leadership
Planning
Support
Operation
Performance Evaluation
Improvement
Ethical Implications of the EFQM Model
Leadership
Strategy
People
Partnerships and Resources
Processes, Products and Services
Customer Results
People Results
Society Results
Key Results
Case Study
WARNING!!! DUMMY ENTRY
Leadership
Strategy
People
Partnerships and Resources
Processes, Products and Services
Customers Results
People Results
Society Results
Activity Key Results
References
5 ISO 26000:2010 Guidance on Social Responsibility: Concept and Practical Application
Principles of the Social Responsibility
Principle 1: Accountability
Principle 2: Transparency
Principle 3: Ethical Behaviour
Principle 4: Respect for Stakeholder Interests
Principle 5: Respect for the Rule of Law
Principle 6: Respect for International Norms of Behaviour
Principle 7: Respect for Human Rights
Social Responsibility Core Subjects
Subject 1: Organisational Governance
Subject 2: Human Rights
Subject 3: Labour Practices
Subject 4: The Environment
Subject 5: Fair Operating Practices
Subject 6: Consumer Issues
Subject 7: Community Involvement and Development
How to Implement Social Responsibility in an Organisation
Towards a Social Responsibility Certification
Case Study
References
Index
