This book constitutes the refereed proceedings of the 5th International Conference on Electronic Government, EGOV 2006, held in Krakow, Poland in September 2006 in conjunction with DEXA 2006.
The 31 revised papers presented were carefully reviewed and selected from numerous submissions for inclusion in the book. Depicting the state of the art in e-government/ e-governance they provide guidance for the community of e-government practitioners and researchers and the global digital / e-government societies that are forming at the present time. The papers are arranged in topical sections on research, review and outlook, participation and democracy, designing government services, legal dimensions in e-government, procurement and governance issues in networked governments, as well as evaluation and assessment.
Author(s): Åke Grönlund, Annika Andersson (auth.), Maria A. Wimmer, Hans J. Scholl, Åke Grönlund, Kim Viborg Andersen (eds.)
Series: Lecture Notes in Computer Science 4084 : Information Systems and Applications, incl. Internet/Web, and HCI
Edition: 1
Publisher: Springer-Verlag Berlin Heidelberg
Year: 2006
Language: English
Pages: 356
Tags: Computers and Society; Management of Computing and Information Systems; Legal Aspects of Computing; Computer Communication Networks; User Interfaces and Human Computer Interaction; Computer Appl. in Administrative Data Processing
Front Matter....Pages -
e-Gov Research Quality Improvements Since 2003: More Rigor, but Research (Perhaps) Redefined....Pages 1-12
Is E-Government Research a Flash in the Pan or Here for the Long Shot?....Pages 13-24
The E-Government Melting Pot: Lacking New Public Management and Innovation Flavor?....Pages 25-36
The Organisation and Coordination of European e-Government Research for the EU in 2010....Pages 37-46
What Role Has Scandinavian IS Tradition in eGovernment Implementations....Pages 47-57
Maximizing Knowledge for Program Evaluation: Critical Issues and Practical Challenges of ICT Strategies....Pages 58-69
The Citizens in E-Participation....Pages 70-82
From Market Squares to Homepages: A Survey of Swiss MPs’ Interactivity....Pages 83-95
‘Mind the Gap’: e-Government and e-Democracy....Pages 96-106
To Be or Not to Be Active: Exploring Practices of e-Participation....Pages 107-118
e-Participation Behind Closed Doors: Online Evaluation of Teaching Performance....Pages 119-127
A Review of Quality Dimensions in e-Government Services....Pages 128-138
Is It Only About Internet Access? An Empirical Test of a Multi-dimensional Digital Divide....Pages 139-149
Hidden Negative Social Effects of Poor e-Government Services Design....Pages 150-161
Designing Government Portal Navigation Around Citizens’ Needs....Pages 162-173
Municipalities on the Web: User-Friendliness of Government Information on the Internet....Pages 174-185
“Open Choice”: Improving Public Sector Performance with Process Reorganization Methodology....Pages 186-194
Organising Municipal e-Government Systems: A Multi-facet Taxonomy of e-Services for Citizens and Businesses....Pages 195-206
Time Model for Managing the Dynamic of Normative System....Pages 207-218
Semantic Portal for Legislative Information....Pages 219-230
The x-Leges System: Peer-to-Peer for Legislative Document Exchange....Pages 231-242
Flexibility of Information Architecture in e-Government Chains....Pages 243-255
Local Networking for e-Services: A UK Case Study....Pages 256-268
Why E-government Usage Lags Behind: Explaining the Gap Between Potential and Actual Usage of Electronic Public Services in the Netherlands....Pages 269-280
Limits of Public Procurement: Information Systems Acquisition....Pages 281-292
Digital Capability Assessment for eGovernment: A Multi-dimensional Approach....Pages 293-304
Assessing the Intangible Value of G2G Endeavours....Pages 305-316
Evaluation of E-Government Systems: Project Assessment vs Development Assessment....Pages 317-328
ROI Analysis in e-Government Assessment Trials: The Case of Sistema Piemonte....Pages 329-340
IT Auditing in E-Government....Pages 341-352
Back Matter....Pages -
