eBusiness & eCommerce: Managing the Digital Value Chain

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Author(s): Prof. Dr. Andreas Meier, Dr. Henrik Stormer (auth.)
Publisher: Springer Berlin Heidelberg
Year: 2009

Language: English
Pages: 223
Tags: Business Information Systems; Electronic Commerce/e-business; Organization/Planning

Front Matter....Pages i-x
eBusiness Framework....Pages 1-18
eProducts and eServices....Pages 19-47
eProcurement....Pages 49-68
eMarketing....Pages 69-87
eContracting....Pages 89-103
eDistribution....Pages 105-123
ePayment....Pages 125-139
eCustomer Relationship Management....Pages 141-164
mBusiness....Pages 165-184
eSociety....Pages 185-197
Back Matter....Pages 199-221