Digitalization and Firm Performance: Examining the Strategic Impact

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This book explores how digitalization and digital technologies influence markets, firms, financial institutions and organizations. Drawing on examples from Canada, Poland, France, Albania, Africa and Turkey this book takes a truly international perspective. It explores the technical aspects of digitalization, with chapters examining topics like how digitization creates value in a small company, how digital-driven business drives innovation, how import-exporting firms can increase productivity within the digital economy and how financial systems and institutions evolve due to new technologies. However, the book goes beyond this and, by adopting a holistic view, examines the social impact of digitalization, with the authors discussing how trade unions and employers present Industry 4.0 to employees and the general public. This book will be of interest to anyone studying digital innovation, digital management, digital strategy, Fin Tech, firm management, and Industry 4.0.

Chapter 1 is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

Author(s): Milena Ratajczak-Mrozek, Paweł Marszałek
Publisher: Palgrave Macmillan
Year: 2021

Language: English
Pages: 333
City: Cham

Acknowledgements
Contents
Contributors
List of Figures
List of Tables
1 Introduction: Digitalization as a Driver of the Contemporary Economy
References
2 Digital Transformation: An Analysis of the Role of Technology Service Providers in Montreal’s Emerging AI Business Ecosystem
Introduction
Theoretical Perspectives
Open Innovation
Business Ecosystem
Methodology
Interviews
Working Groups and Focus Groups (FG)
The AI Ecosystem in Canada
Industry 4.0 and Artificial Intelligence
Results from Interviews and Discussion Groups
The AI Business Ecosystem in Montreal
Quebec Industry 4.0 Stakeholders and Digital Maturity
Québec’s Digital Strategy
Industry 4.0 and AI Integration
AI Solution Providers
Discussion
Conclusions
References
3 Digitalisation and the Process of Creating and Appropriating Value by Small Companies – the Network Approach
Introduction
Value Creation and Appropriation in Network Relationships
The Impact of Digitalisation on Value Creation and Appropriation – the SME’s Perspective
Method
Results and Analysis
Company Alpha
Alpha–Beta Relationship Analysis
Value Creation in the Alpha–Beta Network Relationship
Impact of Digitalisation on Value Creation and Appropriation in the Alpha–Beta Network Relationship
An Analysis of the Alpha-Gamma Relationship
Value Creation in the Alpha-Gamma Network Relationship
The Impact of Digitalisation on Value Creation and Appropriation in the Alpha-Gamma Relationship
Results and Managerial Implications
Conclusions
References
4 Digital-Driven Business Model Innovation: The Role of Data in Changing Companies’ Value Logic
Introduction
Business Model Innovation: A Challenging Path for Firms’ Competitive Advantage
Digital-Driven Business Model Innovation: The Value of Data
Methodology
The Business Model Innovation in GrottiniLab: The Shopper Science Lab Experience
The Company
The New Solution: The Shopper Science Lab
Business Model Innovation: Value Proposition
Business Model Innovation: Value Creation
Conclusions
References
5 Economic Structure, Globalisation, Governance, and Digitalisation: Global Evidence from Digital-Intensive ICT Trade
Introduction
Digital Competitiveness and ICT
Potential Determinants of ICT Exports
Empirical Framework
Variables, Data, and Model
Key Statistics and Correlations
Cross-Sectional Dependence and Stationarity Controls
Estimation of the Predictors of ICT Exports
Panel Causalities
Concluding Remarks
References
6 The Digitalization of Contracts in International Trade and Finance: Comparative Law Perspectives on Smart Contracts
Introduction
Smart Contracts: Main Characteristics and Applications
Blockchain as a Basis for Smart Contracts
Smart Contracts: The Main Characteristics
Smart Contracts: Some Economic Applications
Smart Contracts: EU Private International Law
Legal Uncertainty
Choice of Jurisdiction
Applicable Law
Smart Contracts: Comparative Perspectives
Civil Law
Common Law
Comparative Analysis
Self-Regulation and Technology
Smart Contracts Standardisation
Programmers
Smart Incoterms®
Smart Derivative Contracts
Conclusions
References
7 Industry 4.0 in the Messages Published by Employers and Trade Unions in France, Germany, Poland, and the UK
Introduction
Theory and Hypotheses
The Analysis of Published Messages
Methodological Issues
The Heterogeneity of Messages in Time and Space
Do the Messages Support the Hypotheses?
Discussion
Conclusions
References
8 The Impact of Digitalization on Human Capital Skills and Talent Flows in the Financial Industry: A Graph Theory Approach
Introduction
Literature Review
Data and Methodology
Graph Theory
Node Strength
Results Analysis
Labour Force Skills in Financial Sector
Conclusions
References
9 East Asia and East Africa: Different Ways to Digitalize Payments
Introduction
The Classification of Mobile Payment Operational Models
The General Background of M-payment in East Asia and East Africa
M-payment in East Asia
M-payment in China
The General Background on M-payment in China
Alipay
WeChat Pay
QR Code Adoption in China
M-payment in South Korea
The General Background of M-payment in South Korea
Kakao Pay and Naver Pay
M-payment in Japan
The General Background of M-payment in Japan
PayPay and Rakuten Pay
Mobile Payment Operational Models in East Asia
M-payment in East Africa
The Safaricom Kenyan Story
The Operator Centric Phase
Hybrid Models: Bancarization and Financialization Led by Telephone Operators
The Diffusion of the Kenyan Model in Other East-African Countries
Mobile Payment Operational Models in East Africa
Conclusion
References
10 Digitalization and the Transition to a Cashless Economy
Introduction
The Cashless Economy—Definitions and Features
Determinants of the Transition to the Cashless Economy
The Advantages and Disadvantages of the Economy Without Cash
Conclusions
References
11 Identifying Financial Drivers of Bitcoin Price in Times of Economic and Policy Uncertainty: A Threshold Analysis
Introduction
Literature Review
Data and Methodology
The Data
Methodology
Empirical Results
The Baseline Model
The Robustness of the Results
Conclusions
References
Index