New Work and Industry 4.0 have matured and this book takes a practical, experience-based approach to project management in these areas. It introduces methods and covers the practical aspects. It critically examines existing approaches and practices and shows their limitations. The book covers appropriate methods as well as human and social aspects. It contributes to the ongoing discussion of business practices and methods. It also aims to stimulate dialogue in the professional community.
Digital Project Practice for New Work and Industry 4.0 begins by introducing basic concepts in the context of Industry 4.0 and discussing how they might influence organizational communication and impact the work environment. After examining the possibilities and challenges of remote work and collaboration in distributed teams all over the world, the book looks at a company's fundamental changes related to New Work from a practical business perspective as well as legal and ethical perspectives. It reviews the case of the VW emission scandal and recommends ways to improve corporate culture. Legal issues include New Work and hybrid forms of collaboration as well as liability for automated decisions (i.e., the potential need for an ‘electronic person’). Other implications for the workplace include how
Industry 4.0 might influence the potential demand for "Digital Unions"
Industry 4.0, and lean production, and their applications can change industrial practices
Open Banking presents new approaches and new business models
Work structures and systems can empower employees’ work self-management
This book also looks at how New Work effects individual workers. It addresses digital stress, introduces strategies for coping with it, and discusses related topics. It also explores the benefits of meditation and the economics of mind, body, and spirit.
In essence, this book cover appropriate methods along with human and social factors. It also covers practice, different perspectives, and various experiences from all around the globe. Contributing to the ongoing discussion on business practices and methods, this book will nourish and stimulate dialogue in the professional community.
Author(s): Tobias Endress
Publisher: CRC Press/Auerbach
Year: 2023
Language: English
Pages: 208
City: Boca Raton
Cover
Half Title
Title Page
Copyright Page
Table of Contents
Preface
Acknowledgments
Editor Bio
List of Contributors
1 Industry 4.0 – The Impact On Communication and Work Environment
Business Strategies Change Dramatically Through Industry 4.0
Cloud Computing
Restraining Reasons, What About Data Safety?
Collaborative Services With a Need for Speed
Artificial Intelligence and Multi-Sensor Systems
Cyber-Physical Systems Make Autonomous Work Possible
Augmented Reality, Enriched Virtual Images of the Real World
Technical Evolution Enforces Changes in Business Environments
Challenges of Changing Working Strategies
Consequences for the People
Consequences for Our Communication
Summary
References
2 How Do You Keep Your Employees Engaged in Remote Work?
Do You Like the Current Situation?
The Traditional Office Is Dead. How Do I Keep Remote Employees Engaged?
A Pandemic That Transformed the Working World Overnight
Remote Work Is Becoming the New Norm
How Do We Maintain Engagement When Our Organizations Have Already Been Struggling?
How Can You Restore a Sense of Engagement in Remote Employees?
Five Propositions About Working Remotely
Proposition 1: Working Remotely Is Inherently a Good Thing
Proposition 2: Productivity Moves to the Cloud
Proposition 3: Men and Women Experience Remote Work Differently
Proposition 4: Companies May Lose a Competent Workforce
Proposition 5: Remote Work Is Also a Risk for the State
So, How Can You Improve Remote Work?
Provide Opportunities for Informal Communication
Make It Easy for Employees to Focus On the Work They Really Love
Make Sure Everyone Knows They Are Part of the Team
Give Your Employees More Responsibility, Not Just More Tasks to Do
Communicate Company Goals
Set Expectations
Create a Culture of Accountability
Make Meetings More Productive
Protect Your Employees From Digital Burnout
One Final Word
References
3 Remote Work and the Value of Informal Networks
“New Work” Is Not New… Why Is It Still So Difficult?
Typical Challenges of Remote Work and Home Offices
My Experience as a “Sailing Business Consultant”
Challenges With Onboarding of New Employees
The “Hey Joe Principle” – Problems and Limitations of Informal Networks
The “Hybrid Paradox”
What Can Be Done to Improve Virtual Collaboration?
Summary
References
4 Why New Work Is the Result of Fundamental Changes in a Company*
The Culture Should Change – Do Something!
What Do I Call “New Work”?
Customer Centricity – What Does New Work Involve?
Prerequisites for New Work
So What Needs to Be Done in Concrete Terms?
Structure of a Company
Remark
Management Methodology – Objective Key Results
Agility (As a Result)
Symptoms
So, What Connects Fancy Open-Plan Offices With the Cloud?
Now Let Us Take It Down a Notch
Is Video Conferencing, Home Office, Workcation, and Working Out of Bali of the Gen-Z Not Actually “New Work”?
The War for Talent Is Real
Why Does New Work Fail in Traditional Established Companies?
What Will Be the Role of Middle Management in the Future?
How Do You Start in a Company That Does Not Want to Go All Out Right Away?
Summary
References
5 New Work and Collaborative Cheating – Lessons From the VW Emission Scandal
Business Ethics and the “Old Work” Corporate Culture
A Case Study of Old Work Culture and the Dark Sides of Identity and Collaboration – the VW Emission Scandal
Context – Regulatory Environment Sets the Stage for a Sort of Arms Race Between Regulators and Automakers, Such as VW
Phase 1 – The Defeat Device at the Center of the VW Emissions Scandal Is Created/Assembled Over Time (Creation of the Defeat Device)
Phase 2 – Volkswagen Management Approves of the Defeat Device (Implementation of the Defeat Device)
Phase 3 – Volkswagen’s Collaborative Cheating Effort Is Revealed Despite Efforts to Conceal the Conspiracy (Concealment)
Summary of the VW Emissions Scandal
Lessons for Managers Building a New Work Culture
References
6 How Industry 4.0 Influences Our Work Environment
Setting the Stage
Case: Singapore Smart Industry Readiness Index
Is This Enough?
The Shift From the Internet of Things to the Internet of Systems – A Human-Centric Approach
Shifting From Smart to Intelligent
Society 5.0
Is It Time for Digital Unions?
There Is a Future for Digital Labor Unions
Notes
References
7 Digital Stress and Coping
Stress – What Is It Actually?
Digital Stress Can Make You Ill and Is Potentially Very Expensive
Digital Stress – Many Root Causes
Ways to Cope With Digital Stress
Summary
References
8 Economics of Mind, Body, Spirit – Experimental Games Reveal New Human Choices
Human Rationality and Motivation
Humans Do Not Like More Information
Money Can Be a Disincentive
Motivation Is Becoming Rare in the Digital Age
Acute Versus Chronic Stress and Risk Aversion Behavior
Work From Home and Productivity – A Pandemic-Induced Realization
Meditation as the New Tool
Summary
Note
References
9 New Work and Hybrid Forms of Collaboration – Corporation Or Not?
New Way of Working – Anywhere You Like
General Challenges With Virtual Working – Infinite Working?
Legal Forms of Cooperation
Free Collaboration
Corporation
Demarcation Between Free Cooperation and a Corporation
Innovative Corporate Forms – Decentralized Autonomous Organization
Organizing Collaboration By Using Smart Contracts
Pros and Cons of Choosing the Form of Collaboration
Challenges in Cross-Border Collaboration
Important Individual Legal Challenges
Data Protection – GDPR
IT Security
Copyright
Summary
References
10 Electronic Person – Who Is Liable for Automated Decisions?
Technologies Paired With AI
Significance of AI
Fundamental Legal Challenge – Accountability
Current Legislative Projects
General Projects
Privacy
Proposed Solution – Electronic Person
Criticism of the Legal Figure
Right to Human Control
Economic Critique
Basic Considerations On Accountability for AI
Practical Consequences
Summary
References
11 Industry 4.0 and Lean Production
Principles of Industry 4.0
Principles of Lean Production
Zero-Defect Principle
Pull Principle
Flow Principle
Tact Principle
A Selection of Toolsets for Lean Production
Andon
Poka-Yoke
Gemba and Shopfloor
Shadow Boards
Kanban and Supermarkets
Combining Industry 4.0 With Lean Production
Lean AI Tools for Competitive Advantage
Autonomous Robots
Virtual Production and Supply Chains
Lean Simulations
Systems Integration
Internet of Things
Cybersecurity
Cloud Computing
Additive Manufacturing
Augmented Reality
Big Data
A Case Study – Smart Manufacturing With Internet of Things at Intel
References
12 Open Banking and Digital Ecosystems
The Future of Digital Banking
What Is Open Banking?
What Does Open Banking Mean for the Customer?
Chronology of Open Banking
FinTechs and Their Business Models
Drivers of Change
New Business Models in the Financial Industry
Data Protection and Security
Summary
References
13 New Self-Managing Work Systems
New Work Models and Technology – Enabled Work Systems
Work System Theory and Framework
Self-Management and Self-Managing Workers
New Self-Managing Work Systems
Summary
References
Index
