Digital Diplomacy and International Organisations: Autonomy, Legitimacy and Contestation

Cover
Half Title
Series Page
Title Page
Copyright Page
Table of Contents
List of figures
List of tables
List of Contributors
Acknowledgements
Chapter 1 Going digital: Choices and challenges for international organisations
Introduction
Note
References
Part I International organisations’ “digital universe”
Chapter 2 IO public communication going digital? Understanding social media adoption and use in times of politicization
Descriptive analysis
Theories and hypothesis
Explanatory analysis
Conclusion
Appendix
Notes
References
Chapter 3 Digital diplomacy or political communication? Exploring social media in the EU institutions from a critical discourse perspective
Introduction
The European Union, external communication, and online/social media
Twitter “behaviour,” Twitter “discourse,” and EU spokespeople: analysis
Conclusion
Notes
References
Chapter 4 Is there a place for a crowdsourcing in multilateral diplomacy? Searching for a new museum definition: ICOM vs the world of museum professionals
Introduction
“Radically democratic”: Transparency at the cost of accountability
Pursuing “common good”: balancing between the Global North and Global South
Conclusion
References
Part II International organisations and autonomy
Chapter 5 The United Nations in the digital age: Harnessing the power of new digital information and communication technologies
Introduction
The United Nations in the digital age
Studying the integration and impacts of new digital ICTs in UN processes
How the UN went digital: the case of the UN Secretariat’s Department of Global Communications
Conclusion
Notes
References
Chapter 6 Clock, Cloud, and Contestation: The digital journey of the Commonwealth Secretariat
Introduction
Adopting ICT – the story of CLOCK work
What next?
Getting ready
Adapting to digital – the story of CLOUD work
Thriving in the CLOUD world
Contestations
Notes
References
Part III International organisation and legitimacy
Chapter 7 Tweeting to save succeeding generations from the scourge of war? The UN, Twitter, and communicative action
Introduction
International Organisations, Legitimacy, and Social Media
Theorising the UN Twittersphere: tweeting as communicative action
Reconstructing and assessing the UN Twittersphere
Results and discussion
Conclusion and further research
Notes
References
Chapter 8 Reconceptualising and measuring online prestige in IOs: Towards a theory of prestige mobility
Introduction
Literature review
2015 analysis
New analysis in 2020
2015 results
2020 results
Discussion and conclusions
Appendix 1: sample of 67 MFAs
Appendix 2: sample of 33 UN Missions
References
Chapter 9 The (un)making of international organisations’ digital reputation: The European Union, the “refugee crisis,” and social media
Introduction
On organisations and their reputation
Assessing the EU reputation during the refugee crisis: methodological issues
The impact of the refugee crisis on EU reputation: findings8
Conclusions
Notes
References
Part IV International organisations and contestation
Chapter 10 Diplomat or Troll? The case against digital diplomacy
Introduction
The development of traditional diplomatic relations
The development of digitally mediated communications
Methods
Results
Discussion
Notes
References
Chapter 11 Coping with digital disinformation in multilateral contexts: The case of the UN Global Compact for Migration
Introduction
The digital disinformation disorder
The legitimacy blind spot
Case study: the UN Global Compact for Migration
Conclusion
Notes
References
Chapter 12 Rethinking international organisations in the digital age
IOs’ digital turn
From digital diplomacy to digital international organisations?
Note
References
Index