Developments in e-Government: A Critical Analysis - Innovation and the Public Sector

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This publication sets out to provide a more critical evaluation of developments in e-government. The analytical tools, frameworks and theoretical perspectives employed by the contributors should enable students and practitioners to analyze and critique local, national and global progress in undertaking technology-enabled change in the processes of government. The scope of the book includes the area traditionally associated with e-government, i.e. service delivery by various levels of government. In addition, it examines the emerging area of e-democracy, in which technology is being utilized to provide a digital presence for the democratic processes of government. The book is a synthesis of theoretical contributions and empirical investigations. The contributors have been assembled from across the European Union and beyond to present empirical evidence from studies undertaken in a number of different countries. The knowledge gained from the implementation of e-government on an international scale, at the national and local level, should provide a useful reference point for policy makers and academics that are steering and evaluating future developments in e-government.

IOS Press is an international science, technical and medical publisher of high-quality books for academics, scientists, and professionals in all fields.

Some of the areas we publish in:

-Biomedicine -Oncology -Artificial intelligence -Databases and information systems -Maritime engineering -Nanotechnology -Geoengineering -All aspects of physics -E-governance -E-commerce -The knowledge economy -Urban studies -Arms control -Understanding and responding to terrorism -Medical informatics -Computer Sciences

Author(s): D. Griffin, P. Trevorrow, E. Halpin
Publisher: IOS Press
Year: 2007

Language: English
Pages: 224

Title page......Page 1
Contents......Page 5
Preface......Page 7
Contributors......Page 9
List of Abbreviations......Page 15
Introduction. e-Government: A Welcome Guest or Uninvited Stranger?......Page 17
Policy and Theoretical Perspectives......Page 23
Government, e-Government and Modernity......Page 25
Myths, Rhetoric and Policy in the Information Age: The Case of Closed Circuit Television......Page 38
Transforming Service Delivery......Page 53
Search for Stage Theory in e-Government Development......Page 55
Local Public Administration in the Age of the Web: The Case of Spain......Page 71
Critical Review of e-Government Benchmarking Studies......Page 95
Impact on Democracy and Accountability......Page 109
e-Democracy: An "e" Too Far?......Page 111
Holding e-Government to Account - Renovating Old Forms of Public Accountability and Creating New Ones......Page 123
How Does e-Government Innovation Affect Local Government's Accountability to the Public?......Page 134
e-Government and Active Participation by Young Citizens......Page 148
Evaluation of e-Government......Page 157
Macro, Micro and Pica: A Three-Level Exploration of e-Government Economics......Page 159
Information and Communication Technology Evaluation: Role, Methods and Practices in the Public Sector......Page 174
Citizen Adoption of e-Government in the UK: Perceived Benefits and Barriers......Page 190
A Study of UK Policy Regarding Public Access to ICT......Page 204
Subject Index......Page 219
Author Index......Page 223