Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management

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Excellent coverage of various aspects of data mining. Popular as a textbook (reason for purchase). Plenty of graphics and illustrations; written in clear and easily understood English.

Author(s): Michael J. A. Berry, Gordon S. Linoff
Edition: 2
Publisher: *Wiley Computer Publishing
Year: 2004

Language: English
Pages: 672

Contents......Page 16
1. Why and What Is Data Mining?......Page 30
4. Data Mining Applications in Marketing and Customer Relationship Management......Page 116