Corporate Governance, Sustainability, and Information Systems in the Aviation Sector, Volume I

Foreword
Contents
Editors and Contributors
List of Figures
List of Tables
Part I Introduction
1 Introduction: Towards a New Management Approach in the Aviation Industry After the COVID-19 Pandemic
1.1 Introduction
References
Part II CSR and Sustainability in Airlines
2 A Necessity for Sustainability: Operational Resilience Through Disruption Management in Airlines
2.1 Introduction
2.2 A Brief Description of Sustainability
2.3 The Concept of Resilience
2.4 Relationship Between Sustainability and Resilience
2.5 Operational Resilience
2.6 Airline Operations and Planning
2.6.1 Flight Scheduling
2.6.2 Aircraft Scheduling
2.6.3 Crew Scheduling
2.7 Operational Resilience in Airlines
2.8 Airline Disruption Management
2.8.1 Airline Recovery
2.8.2 Robust Airline Scheduling
2.9 Summary
References
3 Value Co-Creation in Airline Ecosystem: Framework Integrating Sustainability and Dart Model
3.1 Introduction
3.2 Value Co-Creation
3.2.1 Dialogue
3.2.2 Access
3.2.3 Risk Assessment
3.2.4 Transparency
3.3 Sustainability and Value Co-Creation in Airline Ecosystem
3.4 Conclusion
References
4 Corporate Social Responsibilities in Air Transport: A Research Agenda on the Effects of the COVID-19 Pandemic
4.1 Introduction
4.2 Corporate Social Responsibility: Definitions, Motivations, Typologies
4.2.1 Definitions
4.2.2 Motivations
4.2.3 Typologies
4.3 Corporate Social Responsibility in Air Transportation
4.4 Why Should CSR Initiatives Be Continued During COVID-19 Pandemic Period?
4.4.1 The Need for CRS During the COVID-19 Pandemic
4.4.2 Benefits of CRS Initiatives for Organizations During the COVID-19 Pandemic
4.5 CRS Initiatives in Air Transportation Post Covid-19 Era
4.6 Conclusion and Recommendations
References
5 Sustainability and Financial Performance: Examining the Airline Industry
5.1 Introduction
5.2 Literature
5.3 Data Envelopment Analysis
5.3.1 CCR Model
5.3.2 BCC Model
5.4 Conclusions
Appendix: Airline List in Study
References
6 Sustainable Aviation Based on Innovation
6.1 Introduction
6.2 The Emergence of Sustainability in the Economy
6.3 From Sustainable Economy to Sustainable Aviation
6.4 Institutional Structures and Policies for Reducing the Environmental Impacts of Aviation
6.4.1 Institutions Struggling with Environmental Protection in Aviation
6.4.2 Policies for Environmental Impacts
6.5 Technological Innovation in Aviation for a Sustainable Environment
6.5.1 The Link Between Environment, Innovation, and Aviation
6.5.2 Evaluation of Environmental Innovation in Aviation with Patent Data
6.6 Do Aviation Technology Innovation Contribute to a Sustainable Environment?
6.7 Conclusion
References
Part III Information System and Risk Management in Airlines
7 Purchase Intention Toward Green Airlines and Willingness to Pay More: Extending the Theory of Planned Behavior
7.1 Introduction
7.2 Literature Review
7.2.1 Extended Theory of Planned Behavior
7.2.2 Green Airlines and Pro-environmental Consumer Behavior
7.2.3 Conceptual Model and Hypotheses
7.3 Research Methodology
7.4 Results
7.4.1 Sample Profiling
7.4.2 Common Method Bias
7.4.3 Measurement Model Testing
7.4.4 Structural Model Testing
7.5 Discussion and Implications
References
8 The Factors Affecting the Passengers’ Avoidance to Use the Mobile Applications of Airlines
8.1 Introduction
8.2 Theoretical Framework and Hypotheses
8.2.1 Mobile Applications in Aviation
8.2.2 Avoidance to Use Mobile Apps
8.2.3 Antecedents of Airline Mobile App Usage Avoidance
8.3 Research Methodology
8.3.1 Sampling and Data Collection
8.3.2 Questionnaire Design and Measures
8.3.3 Data Analysis
8.4 Results
8.4.1 Demographic Characteristics of the Respondents
8.4.2 Measurement Model Assessment
8.4.3 Structural Model Assessment
8.5 Conclusions and Implications
Appendix
References
9 Supplier Performance Evaluation Using Cluster Analysis and Artificial Neural Networks in a MRO Business in Aviation Sector
9.1 Introduction
9.2 MRO Sector
9.3 Supplier Performance Evaluation
9.4 Literature Research
9.5 Supplier Assessment Using Clustering Analysis and Artificial Neural Networks
9.5.1 Data Collection
9.5.2 Current Supplier Performance Evaluation System
9.5.3 Method
9.5.4 Analysis of Data and Findings
9.6 Conclusion
References
Part IV Corporate Governance and Accountability in Airlines
10 Strategic Outsourcing in Airline Business
10.1 Introduction
10.2 Tactical and Strategic Outsourcing
10.3 Theoretical Underpinnings of Outsourcing
10.3.1 Transaction Cost Theory
10.3.2 Resource Dependence Theory
10.4 Outsourcing of Aircraft Maintenance
10.5 Outsourcing of Ground Handling Services
10.6 Outsourcing of Information Technologies and Reservation Systems
10.7 Conclusion
References
11 The Importance of Organizational Behavior Model Applications in Air Transportation Industry
11.1 Introduction
11.2 The Importance of Human Resources in Aviation Industry
11.3 Human Nature in Aviation Industry
11.3.1 Punctuality and Simultaneity
11.3.2 Service Quality
11.3.3 Risk Factor
11.3.4 Interdisciplinary Cooperation
11.3.5 High Rules and Standardization
11.3.6 Command-Based Activities
11.3.7 Jargons and World Language
11.3.8 Being Subject to Different Laws
11.4 Researches and Models of Organizational Behavior in Aviation
11.5 Designs of an Aviation Company
11.6 Implications of Human Resources in Aviation
11.7 Recommendations and Conclusion
References
12 A Systematic and Bibliometric Review on the Role of Strategic Alliances in Achieving Sustainable Competitive Advantage in the Airline Industry: From Resource Dependence Theory Perspective
12.1 Introduction
12.2 Strategic Alliances in the Airline Industry
12.3 Data and Method
12.4 Results
12.5 Discussion and Conclusions
References
13 The Political Economy of the Board of Directors: The Case of Turkish Airlines (1956–2020)
13.1 Introduction
13.2 Theoretical Framework
13.3 Literature Review
13.4 Method
13.5 Findings
13.5.1 Composition of the Board Between 1956 and 1982
13.5.2 Composition of the Board Between 1983 and 2003
13.5.3 Composition of the Board Between 2003 and 2020
13.6 Conclusion
Appendix: THY Board of Directors (1956–2020)
References
Part V Covid-19 Crisis in Airlines
14 The Malaysian Aviation Companies’ Responsiveness Plan in Mitigating the COVID-19 Crisis
14.1 Introduction
14.2 Methodology
14.3 AirAsia
14.4 Malaysian Airline System
14.5 Malindo
14.6 Discussion
References
Appendix Airline List in Study
Index