By combining agent capabilities with computational linguistics, conversational agents can exploit natural language technologies to improve communication between humans and computers. Conversational Agents and Natural Language Interaction: Techniques and Effective Practices is a reference guide for researchers entering the promising field of conversational agents. It provides an introduction to fundamental concepts in the field, collects experiences of researchers working on conversational agents, and reviews techniques for the design and application of conversational agents. The book discusses the successes of and challenges faced by researchers, designers, and programmers who want to use conversational agents for e-commerce, help desks, website navigation, personalized service, and training or education applications.
Author(s): Diana Perez-Marin, Ismael Pascual-Nieto
Edition: 1
Publisher: IGI Global snippet
Year: 2011
Language: English
Pages: 477
Tags: Информатика и вычислительная техника;Искусственный интеллект;Компьютерная лингвистика;
Title......Page 2
Copyright Page......Page 3
Editorial Advisory Board......Page 4
Table of Contents......Page 5
Detailed Table of Contents......Page 9
Preface......Page 15
Acknowledgement......Page 19
Section 1 Fundamental Concepts......Page 20
From Chatbots to Dialog Systems......Page 22
Designing and Evaluating Interactive Agents as Social Skills Tutors for Children with Autism Spectrum Disorder......Page 44
Section 2 Design of Conversational
Agents......Page 70
Designing ECAs to Improve Robustness of Human-Machine Dialogue......Page 71
Dialogue Act Classification Exploiting Lexical Semantics......Page 101
A Cognitive Dialogue Manager for Education Purposes......Page 128
Building a Social Conversational Pedagogical Agent......Page 149
Design and Implementation Issues for Convincing Conversational Agents......Page 177
Extending Conversational Agents for Task-Oriented Human-Computer Dialogue......Page 198
Affective Conversational Agents......Page 224
Enhancement of Conversational Agents By Means of Multimodal Interaction......Page 244
Section 3 Practices......Page 274
Embodied Conversational Virtual Patients......Page 275
A Conversational Personal Assistant for Senior Users......Page 303
A Companionable Agent......Page 323
Humanizing Conversational Agents......Page 333
Design and Development of an Automated Voice Agent......Page 356
Conversational Agents in Language and Culture Training......Page 379
Section 4 Future Trends......Page 399
The Future of Companionable Agents......Page 400
Future Trends for Conversational Agents......Page 416
Compilation of References......Page 422
About the Contributors......Page 460
Index......Page 472
