Knowledge is power, but this is especially true for teams carrying out a project. As in other arenas, the effective use of knowledge is possible only if it is readily accessible, well organized, properly analyzed, and competently disseminated to meet the project needs. Knowledge gained from project failures or successes is vital for the long term sustainability of organizations to compete in the business environment. This book focuses on the proper access and delivery methods for explicit knowledge in projects and also concentrates on tacit knowledge unknown and unavailable to most people in project environments. Every project is unique with start and end dates, detailed project plan, budget, schedule, human resources, and deliverables, and all these areas have a high volume of rich knowledge. Knowledge is created and flows through all nine project knowledge areas: Project Integration Management; Project Scope Management; Project Time Management; Project Cost Management; Project Quality Management; Project Human Resources Management; Project Communications Management; Project Risk Management; and Project Procurement Management. This book discusses the benefits of managing knowledge in projects and provides techniques that will increase the rate of return on projects. Addressing strategy and deployment issues, this volume also provides case studies, making this an invaluable tool for the success of projects and sustainability/growth of organizations.
Author(s): T. Kanti Srikantaiah
Publisher: The Scarecrow Press, Inc.
Year: 2010
Language: English
Pages: 360
Contents......Page 4
Preface......Page 6
Acknowledgments......Page 8
The Road Map to the Book......Page 10
Companies and Organizations Mentioned in Chapters
......Page 20
Part I. Introduction......Page 22
Ch01. Convergence of Project Management and Knowledge Management......Page 24
Part II. Deployment Issues......Page 42
Ch02. Gatekeepers, Boundary Spanners, and Social Network Analysis......Page 44
Ch03. The Role of Knowledge Management in Requirements Management......Page 52
Ch04. The Use of KM Tools and Techniques to Reduce Coordination Problems in Project Management......Page 78
Ch05. Success Factors for Knowledge Management in a
Strategy Project......Page 92
Ch06. Project-Based Knowledge Management......Page 102
Ch07. A Time-Based Model of Collaboration for Knowledge Management and Project Management......Page 117
Ch08. Preliminary Research Context for Investigating the Use of Wikis as Knowledge Management Tools to Project Management–Based Initiatives......Page 143
Part III. STRATEGY ISSUES......Page 164
Ch09. KM in Projects......Page 166
Ch10. Knowledge Organization and the Project Management Process......Page 195
Ch11. Managing Knowledge in Projects......Page 205
Ch12. Aligning Knowledge Strategy with Project Characteristics......Page 228
Ch13. The Role of Organizational Storytelling in Successful Project Management......Page 239
Ch14. Friended, Tweeted, Posted......Page 252
Part IV. Case Studies......Page 266
Ch15. Constructing Business-Oriented Knowledge Organization Systems(BOKOS)......Page 268
Ch16. Leveraging Information and Knowledge Assets for Project Work......Page 276
Ch17. Knowledge Management at Infosys......Page 294
Ch18. Knowledge Management in Software Service Projects Ecosystem......Page 318
Ch19. KM and PM......Page 329
Index......Page 340
About the Contributors......Page 354
