Advances in computing technology and internet-worked environments have driven profound realignments not only in the dynamics of technologically mediated interpersonal interactions but also in the way organizations engage with consumers, producers, and other businesses. Connectivity and Knowledge Management in Virtual Organizations: Networking and Developing Interactive Communications provides managers and academicians with a comprehensive review of innovations and trends in virtual organizations. Covering topics such as knowledge creation and management, virtual customer networks, e-commerce, and virtual communities this reference book offers incisive analysis of the full spectrum of technologies, applications, practices, and outcomes within this growing field.
Author(s): Cesar Camison, Daniel Palacios, Fernando Garrigos, Carlos Devece
Year: 2008
Language: English
Pages: 450
Title Page......Page 2
Table of Contents......Page 5
Detailed Table of Contents......Page 9
Preface: Knowledge Management and Virtual
Organizations......Page 16
Interrelationships Between Professional Virtual Communities and Social Networks, and the Importance of Virtual Communities in Creating and Sharing Knowledge......Page 28
The Role of Trust, Satisfaction,
and Communication in the
Development of Participation in
Virtual Communities......Page 50
Can Virtual Networks
Encourage Knowledge
Absorptive Capacity?......Page 66
Knowledge Integration
Through Inter-Organizational
Virtual Organizations......Page 88
Visualizing Knowledge
Networks and Flows to Enhance
Organizational Metacognition in
Virtual Organizations......Page 101
Model on
Knowledge-Governance:
Collaboration Focus and
Communities of Practice......Page 116
Knowledge Management in
SMEs Clusters......Page 133
Tools for Supporting
Knowledge Management:
Knowledge Internalization
Through E-Learning......Page 153
The Value of Virtual Networks
for Knowledge Management:
A Tool for Practical Development......Page 175
Human Capital and E-Learning:
Developing Knowledge Through
Virtual Networks......Page 194
The Development of Knowledge
and Information Networks in
Tourism Destinations......Page 210
E-Government Challenges:
Barriers and Facilitators in Spanish
City Councils......Page 232
Business Analytics Success:
A Conceptual Framework and an
Application to Virtual Organizing......Page 249
The Evolution from Data to
Wisdom in Decision-Making at
the Level of Real and
Virtual Networks......Page 282
Editor Conclusions......Page 305
A Complex Adaptive
Systems-Based Enterprise
Knowledge Sharing Model......Page 308
Developing a
Telecommunication Operation
Support Systems (OSS):
The Impact of a Change in Network
Technology......Page 328
Enabling the Virtual
Organization with
Agent Technology......Page 348
Virtual Communities of Practice:
A Mechanism for Efficient Knowledge
Retrieval in MNCs......Page 366
Compilation of References......Page 383
About the Contributors......Page 436
Index......Page 444