Become a successful communicator in all your personal and professional endeavors--whether they're face-to-face or virtual--with COMMUNICATE! 15th Edition. This book will engage you in active learning with theory, application and tools for practicing and assessing specific communication skills in interpersonal, intercultural, group, and public speaking settings. Skill-building exercises, including speech-plan action step activities, guide students through the speech preparation process. COMMUNICATE! provides lively contemporary examples and sample student speeches that ground theory, increase comprehension, and help students become skillful communicators. The role of ethics in communication is integrated throughout the text, as is the role of technology and social media. The chapters on listening (Ch. 6) and presentational aids (Ch. 13) have been significantly revised.
Author(s): Kathleen S. Verderber, Deanna D. Sellnow, Rudolph F. Verderber
Edition: 15
Publisher: Cengage Learning
Year: 2016
Language: English
Pages: 528
City: Boston
Cover
Half Title
Title
Statement
Copyright
Brief Contents
Contents
Preface
Unit One: Foundations of Communication
Ch 1: Foundations of Communication
Ch 1: Introduction
The Nature of Communication
The Communication Process
Characteristics of Communication
Communication Ethics
Communication Competence
Ch 1: Reflection and Assessment
Ch 1: Communicate!
Ch 2: Perception of Self and Others
Ch 2: Introduction
The Perception Process
Perception of Self
Communication and Self-Perception
Perception of Others
Communication and Perceptions of Others
Ch 2: Reflection and Assessment
Ch 2: Communicate!
Ch 3: Intercultural Communication
Ch 3: Introduction
Culture and Communication
How Cultures Differ
Potential Barriers to Intercultural Communication Competence
Developing Competent Intercultural Communication Strategies
Ch 3: Reflection and Assessment
Ch 3: Communicate!
Ch 4: Verbal Messages
Ch 4: Introduction
Language
The Relationship Between Language and Meaning
Ch 4: Reflection and Assessment
Ch 4: Communicate!
Ch 5: Nonverbal Messages
Ch 5: Introduction
Characteristics of Nonverbal Communication
Types of Nonverbal Communication
Guidelines for Improving Nonverbal Communication
Ch 5: Reflection and Assessment
Ch 5: Communicate!
Ch 6: Listening
Ch 6: Introduction
What Is Listening?
Listening Challenges
Active Listening Strategies
Listening Response Strategies
Ch 6: Reflection and Assessment
Ch 6: Communicate!
Unit Two: Interpersonal Communication & Relationships
Ch 7: Interpersonal Relationships
Ch 7: Introduction
Types of Relationships
Disclosure in Relationship Life Cycles
Stages of Relationships
The Role of Technology in Interpersonal Relationship Formation, Development, and Dissolution
Dialectics in Interpersonal Relationships
Ch 7: Reflection and Assessment
Ch 7: Communicate!
Ch 8: Interpersonal Communication
Ch 8: Introduction
Providing Emotional Support
Managing Privacy and Disclosure
Expressing Desires and Expectations
Managing Interpersonal Conflict
Ch 8: Reflection and Assessment
Ch 8: Communicate!
Unit Three: Group Communication
Ch 9: Communicating in Groups
Ch 9: Introduction
The Nature and Types of Groups
Characteristics of Healthy Groups
Stages of Group Formation and Development
Conflict in Groups
Ch 9: Reflection and Assessment
Ch 9: Communicate!
Ch 10: Group Leadership and Problem Solving
Ch 10: Introduction
Leadership
Meetings
Systematic Problem Solving
Communicating Group Solutions
Evaluating Group Effectiveness
Ch 10: Reflection and Assessment
Ch 10: Communicate!
Unit Four: Public Speaking
Ch 11: Topic Selection and Development
Ch 11: Introduction
Determine an Appropriate Speech Topic and Goal
Locate and Evaluate Information Sources
Identify and Evaluate a Variety of Information
Record Information and Sources
Cite Sources
Ch 11: Reflection and Assessment
Ch 11: Communicate!
Ch 12: Organizing Your Speech
Ch 12: Introduction
Develop the Body
Develop the Introduction
Develop the Conclusion
Compile the Reference List and Formal Outline
Ch 12: Reflection and Assessment
Ch 12: Communicate!
Ch 13: Presentational Aids
Ch 13: Introduction
Benefits of Presentational Aids
Types of Presentational Aids
Choosing Presentational Aids
Preparing Presentational Aids
Displaying Presentational Aids
Using Presentational Aids
Ch 13: Reflection and Assessment
Ch 13: Communicate!
Ch 14: Language and Oral Style
Ch 14: Introduction
Oral Style
Speaking Appropriately
Speaking Clearly
Speaking Vividly
Ch 14: Reflection and Assessment
Ch 14: Communicate!
Ch 15: Delivery
Ch 15: Introduction
Public Speaking Apprehension
Characteristics of Effective Delivery Style
Delivery Methods
Rehearsals
Adapting While Delivering the Speech
Evaluating Speeches
Ch 15: Reflection and Assessment
Ch 15: Communicate!
Ch 16: Informative Speaking
Ch 16: Introduction
Characteristics of Effective Informative Speaking
Methods of Informing
Informative Process Speeches
Informative Expository Speeches
Ch 16: Reflection and Assessment
Ch 16: Communicate!
Ch 17: Persuasive Speaking
Ch 17: Introduction
The Nature of Persuasion
Persuasive Speech Goals
Rhetorical Appeals to Logos
Rhetorical Appeals to Ethos
Rhetorical Appeals to Pathos
Persuasive Speech Patterns
Ch 17: Reflection and Assessment
Ch 17: Communicate!
Appendix: Interviewing
References
Index
