This is the first serious book about coaching deeply rooted in a long and varied therapeutical tradition that at the same time translates insights from that tradition into clear and crisp models for practical application in modern coaching practice. The book refers to well-known coaching approaches in business and devotes more attention than usual to internal coaching practices. It is a distinct, rigorous yet accessible guide to coaching approaches and practice.
Author(s): Erik de Haan, Yvonne Burger
Year: 2005
Language: English
Pages: 160
Cover......Page 1
Contents......Page 6
List of figures......Page 10
List of tables......Page 12
Preface......Page 14
Part I Context for coaching......Page 20
Introduction: 'helping' conversations......Page 22
What do we mean by coaching?......Page 24
Different forms of coaching......Page 26
The 'depth' of coaching conversations......Page 29
Role and competencies of the coach......Page 30
Summary: a wide scope for conversation......Page 32
Window onto the coachee......Page 33
Window onto the coach......Page 41
Summary: a rich field of exploration......Page 45
3 Structuring the coaching journey......Page 46
Making an appointment and preparations......Page 48
Starting the conversation......Page 50
Continuing the conversation: the art of listening......Page 51
The coaching contract......Page 52
Summary: structuring the coaching journey......Page 54
Entering into a coaching relationship as a theme of coaching......Page 55
Saying goodbye as a theme of coaching......Page 59
Summary: entering into and ending the coaching relationship......Page 63
Part II Approaches to coaching......Page 64
Introduction: 'authenticity'......Page 66
Historic roots......Page 70
Roots in the personality of the coach......Page 73
Summary: historic roots and summary of approaches......Page 74
Introduction: the coach at the helm......Page 75
Goal-oriented coaching: the GROW method......Page 76
Positive coaching: the solution-focused method......Page 80
Summary: directive coaching......Page 87
Introduction: counselling as a form of coaching......Page 88
Carl Rogers on counselling......Page 89
Techniques of the counsellor......Page 90
Approach to counselling......Page 92
Summary: person-centred coaching......Page 93
Introduction: psychoanalysis and analytic coaching......Page 94
Phenomena......Page 96
Approaches to analytic coaching......Page 101
Summary: analytic coaching......Page 106
Introduction: the 'difficult' coachee......Page 107
Ambiguous communication......Page 108
Paradoxical coaching approaches......Page 109
Two variations: ironic and provocative......Page 111
Summary: paradoxical coaching......Page 114
10 Coaching methodologies......Page 115
The GROW method......Page 117
The solution-focused method......Page 118
The counselling method......Page 119
The analytic and organisation coach method......Page 120
The ladder method......Page 121
The ironic method......Page 122
The paradoxical method......Page 123
Summary: coaching methodologies......Page 124
11 Choosing the right method......Page 125
What do we know about the effectiveness of coaching?......Page 126
What works for whom?......Page 129
Summary: choosing the right method......Page 135
Part III Reflection on coaching......Page 136
Introduction: 'individuality'......Page 138
The convictions and values of the coach......Page 140
The attitudes of the coach......Page 142
The knowledge of the coach......Page 143
The specific interventions of the coach......Page 144
Directive coaching styles......Page 147
Facilitative coaching styles......Page 149
Summary: the capabilities of the coach......Page 152
Coaching and individual learning styles......Page 153
Coaching and individual careers......Page 155
Limits on coaching......Page 157
Summary: learning through coaching......Page 160
The psychodynamics of organisations......Page 161
The coach in the role of coach......Page 163
The coachee in the role of coachee......Page 164
The coachee in the role of coachee and of professional in the organisation......Page 165
Summary: the organisation coach......Page 169
Characteristics of internal coaches......Page 170
Advantages of internal coaches......Page 171
Limitations of internal coaches – advantages of external coaches......Page 172
Limitations of external coaches......Page 173
Ashridge's Code of Conduct for coaches......Page 174
Summary: limitations of coaching with colleagues......Page 179
A. Personal coaching profile......Page 180
B. Verbatim exercise for the coach......Page 182
C. The sliding scale of 'push' and 'pull'......Page 184
D. Person-centred reflection form......Page 186
E. Coaching behaviours questionnaire......Page 188
Bibliography......Page 194
C......Page 200
I......Page 202
P......Page 203
W......Page 204
