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Changing the Game: The Playbook for Leading Business Transformation

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The Complete and Comprehensive Guide to Business Transformation 

As digital technologies and consumer expectations continue to disrupt almost every industry sector, companies are placing greater emphasis on developing and implementing transformation programs. Changing the Game offers the practical knowledge required to create a dramatic step-change in company performance. Designed for executives and managers responsible for a transformation in any type of company and situation, this comprehensive real-world playbook covers the change process from start to finish — from assessing the situation and determining strategic priorities, to developing a roadmap, establishing the governance structure, managing initiative delivery, and evaluating the impact of the transformation.  

Adopting a robust and pragmatic approach to every stage of business transformation, this authoritative volume explains where to start, identifies key areas of focus, and describes the strategies, decisions, and actions necessary for achieving results. Throughout the text, case studies of leading organizations highlight essential tools and approaches, examine key challenges, and evaluate their impact. A wealth of practical tools help readers build a foundation for change in their organization, define a clear path forward, mobilize teams, assign responsibilities, execute initiatives, track progress, sustain momentum, and more.  

  • Provides detailed guidance on envisioning, designing, managing, and delivering a successful company, function or team transformation 
  • Enables readers to create a dramatic change in company performance with a results-focused approach based on leading management practices 
  • Contains more than 20 in-depth sections representing the entire transformation journey 
  • Includes numerous ready-to-use tools and templates, including 50 exhibits, that can be adopted in any organization to accelerate results 
  • Features tips and advice from top-level executives at leading companies and government organizations 

Changing the Game: The Playbook for Leading Business Transformation is an invaluable step-by-step blueprint for executives, managers, teams, and consultants involved in devising and executing transformation programs. 

Author(s): Michael Vullings, Graham Christie
Publisher: Wiley
Year: 2021

Language: English
Pages: 216
City: Hoboken

Cover
Title Page
Contents
Foreword
Preface
Introduction
Crisis as a catalyst for change
An integrated approach to transformation
Chapter 1 Take stock
Assess current situation
Ensure near-term funding
Secure early wins (quick wins)
Mobilise a top team
1. Monitor and support
2. Architect–mobiliser
3. Operator
Chapter 2 Create the mandate
Understand the current situation
Determine external outlook
Evaluate company impacts and base case
Chapter 3 Map the journey
Define aspirations
Define a clear destination …
… that involves and engages many …
… and connects with people personally
Explore strategic options
Cut cost and manage profits
Deliver growth
Selectively build capability (and divest)
Determine strategic priorities
Develop initiatives and roadmap
Outline future operating model and organisation
Determine operating model requirements
Define target operating model
Identify high-level gaps and status
Plan initiatives to close gaps to target state
Consolidate financial impact
Chapter 4 Mobilise
Create foundations for successful change
Communicate plan and energise workforce
Remove obstacles and create incentives
Continuously promote and reinforce change
Establish governance structure
Set up transformation office
Chapter 5 Execute and track
Set up initiatives and design detailed solutions
Build delivery schedule and assign responsibility
Ensure resources to lead, deliver and track
Conduct proof-of-concepts, prototypes and pilots
Manage initiative delivery
Maintain review cadence
Track progress, risk and accountability
Troubleshoot delivery issues
Close out initiatives
Evaluate impact of transformation against targets
Appendix I: Diagnosing company performance
Appendix II: Monitoring and improving cash flows
Appendix III: Defining aspirations in a workshop
Endnotes
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Appendix II
About the authors
Index
EULA