Business Process Management Workshops: BPM 2009 International Workshops, Ulm, Germany, September 7, 2009, Revised Papers (Lecture Notes in Business Information Processing, LNBIP 43)

3642121853......Page 1
Lecture Notes
in Business Information Processing 43......Page 2
Business Process
ManagementWorkshops......Page 3
BPD Workshop......Page 16
Introduction to the Fourth Workshop on Business Process Design (BPD 2009)......Page 17
Introduction......Page 18
Motivating Example......Page 19
Mapping of Data Objects to Petri Nets......Page 20
Classification of Anomalies and Resolution Strategies......Page 23
Notations and Basic Definitions......Page 24
Resolving Implicit Routing......Page 25
Resolving Implicit Constraints on the Execution Order......Page 26
Related Work......Page 27
Discussion......Page 28
References......Page 29
Introduction......Page 30
Steps Involved in Service Oriented Business Process Design for Generic Business Flows......Page 31
As Is Business Scenario......Page 33
Business Process Design Based on SOA......Page 34
Results......Page 39
References......Page 40
Introduction......Page 42
Backgrounds......Page 44
Basic Challenges for Integrating Processes and Data......Page 45
Backgrounds on Access Control......Page 47
Challenges for Integrating Users......Page 48
Existing Approaches......Page 50
References......Page 52
Introduction......Page 55
Requirements Engineering Perspective......Page 57
Process Modelling Perspective......Page 59
Summary and Conclusions......Page 61
References......Page 64
Introduction......Page 66
Background......Page 67
Three Cases of Process Standardization......Page 68
Case 1: IT Service Provider......Page 69
Case 2: Visual Effects Production......Page 70
Case 3: Insurance Software Implementation......Page 71
Discussion......Page 72
Conclusions......Page 75
References......Page 76
BPI Workshop......Page 77
Introduction to the Fifth International Workshop on Business Process Intelligence (BPI 2009)......Page 78
Introduction......Page 80
Process Mining: An Overview......Page 82
Event Logs......Page 83
Workload-Dependent Processing Speeds......Page 84
Workload......Page 85
Processing Speeds......Page 86
Case Study......Page 88
Conclusion......Page 90
References......Page 91
Introduction......Page 92
Problem Illustration......Page 93
Related Work......Page 95
The Mobile Workforce Scheduling Problem with Multitask-Processes (MWSP-MP)......Page 96
Solution Approach......Page 99
Conclusion......Page 100
References......Page 101
Introduction......Page 103
Clustering in Process Mining......Page 104
Sequence Clustering......Page 105
Preprocessing......Page 107
Implementation within ProM......Page 108
Case Study: Application Server Logs......Page 110
Conclusion......Page 113
References......Page 114
Introduction......Page 115
DataModel......Page 117
Dimensions and Hyper Cube......Page 118
Configurable View for Process Status Analysis......Page 119
Realization of the Prototype......Page 123
Conclusions......Page 125
References......Page 126
Introduction......Page 127
The Executable Product Model......Page 128
The iEPM Approach......Page 131
Conducted Experiments......Page 133
Related Work......Page 136
References......Page 137
Introduction......Page 139
Global Trace Segmentation Approach......Page 140
Scanning Global Event Class Correlation......Page 141
Building the Event Class Cluster Hierarchy......Page 142
Adaptive Global Trace Segmentation......Page 143
Implementation and Visualization......Page 144
Application to ASML’s Wafer Scanner Test Log......Page 145
Related Work......Page 148
Conclusion......Page 149
References......Page 150
Introduction......Page 151
The Generic Process Model (GPM)......Page 152
The Conceptual Model for Context Learning......Page 153
An Approach for Learning Context Groups of Business Processes......Page 159
Related Work......Page 165
Discussion and Conclusions......Page 166
References......Page 167
Introduction......Page 169
Related Work......Page 170
Preliminaries......Page 171
Discovering SPDs......Page 173
Fuzzy Performance Diagrams......Page 176
Aggregated Activities Performance Diagram......Page 177
References......Page 179
Introduction......Page 181
Context-Aware Feature Sets Based on Conserved Patterns......Page 183
Equivalence Class of Repeats under a Repeat Alphabet......Page 185
Feature Sets......Page 186
Evaluating the Significance of Clusters: A Process Mining Perspective......Page 187
Experimental Results and Discussion......Page 189
Related Work......Page 190
Conclusions......Page 191
References......Page 192
Introduction......Page 193
BPMN-Q......Page 194
Patterns for Execution Ordering Compliance Rules......Page 195
Derivation of Anti Pattern Queries......Page 197
The Validation Process......Page 198
Compliance Example......Page 200
Related Work......Page 202
Discussion......Page 203
References......Page 204
BPMS2 Workshop......Page 205
Introduction......Page 206
Reference......Page 208
Introduction......Page 209
Social Production......Page 210
Service-Dominant Logic......Page 211
Weak Ties......Page 212
Summary and Conclusion......Page 213
References......Page 214
Introduction......Page 215
Related Work......Page 217
The BPM as a Service System......Page 218
Creating and Sharing Extension Activities......Page 219
Using Extension Activities in Workflows......Page 220
Creating and Sharing Workflows......Page 221
Implementation......Page 222
Conclusion and Future Work......Page 225
References......Page 226
Introduction......Page 227
The Problem......Page 228
Requirements......Page 229
The Proposal......Page 230
Social Software Features......Page 233
AGILIPO Model......Page 235
AGILIPO Methodology......Page 236
References......Page 237
Background and Motivations......Page 239
The Study Method......Page 241
Results......Page 242
Discussion......Page 243
Towards the Design of Workflow Management Social Systems......Page 244
References......Page 249
Introduction......Page 251
The Case Study......Page 253
An Introduction to SPL......Page 254
Representation of the Case Study......Page 256
Differences between Social Processes and Business Processes......Page 259
References......Page 261
Introduction......Page 263
Value of Services......Page 265
Co-creation of Value......Page 266
Using Semantic MediaWiki to Support Value Co-creation......Page 268
Application Scenario......Page 269
Discussion......Page 271
References......Page 272
Introduction: Processes, Models and Knowledge Management......Page 274
Social Tagging for the Integration of Process Models into KM......Page 275
Social Tagging for Process Models......Page 276
Observations from Practice: Seven Fields of Support......Page 277
Discussion......Page 280
Prototypical Implementation: A Tagging Mechanism for Process Models......Page 281
Related Work......Page 283
References......Page 284
Introduction......Page 286
Enterprise Getting Social......Page 287
Top Down Thinking......Page 288
Models and Abstracted Humans......Page 289
Aristotelian Classification......Page 290
Adhocracies......Page 291
Prototype Theory......Page 292
Passive/Active Gesture Analysis......Page 293
Densely Connected Microcosm......Page 294
Conclusions and Future Work......Page 296
References......Page 297
CBP Workshop......Page 299
Introduction to the Third International Workshop onCollaborative Business Processes (CBP 2009)......Page 300
Introduction......Page 302
Workflow Interoperability Standard......Page 303
A Collaborative BPM Scenario......Page 304
Collaborative BPM Framework......Page 305
Architecture of HLA/RTI-Based Collaborative BPM Middleware......Page 306
Parameters of HLA API Functions......Page 308
Illustrative Implementation......Page 309
References......Page 310
Introduction......Page 312
Framework......Page 313
Process Construction......Page 314
Constraints Definition......Page 315
Process Semantic Annotation......Page 317
Use Case......Page 318
Related Works......Page 321
References......Page 323
Introduction......Page 325
MDA-Based Methodology for Collaborative Business Processes......Page 326
Interaction Protocol View......Page 328
Eclipse-Based Tool for Modeling Collaborative Processes......Page 332
Related Work......Page 333
Conclusions and Future Work......Page 335
References......Page 336
Introduction......Page 337
Literature Review......Page 338
Proximity Score Measurement (PSM)......Page 340
Computing PSM in Process DB......Page 343
Convenient Process Modeling Using BP-PSM......Page 344
Homogeneity of Set of Processes......Page 345
Conclusions......Page 346
References......Page 347
edBPM Workshop......Page 349
Introduction to the Second International Workshop onEvent-Driven Business Process Management (edBPM09)......Page 350
Introduction......Page 352
Methodology......Page 353
Ontology......Page 354
Patterns......Page 356
Pattern Transformation......Page 357
Composite Case Transformation......Page 358
Guidelines......Page 360
Discussion and Related Work......Page 361
Conclusion and Future Research......Page 362
References......Page 363
Introduction......Page 364
Building Blocks......Page 365
Event Filtering......Page 366
New Event Detection......Page 368
Old Event Detection......Page 369
Missing Event Detection......Page 370
References......Page 372
Introduction......Page 374
Introduction to AOR Simulation......Page 375
Basic Discrete Event Simulation with AORSL......Page 376
Using BPMN for Simulation Modeling......Page 377
AORSL Events......Page 379
Extending AORSL by Adding an Activity Concept......Page 380
Simulating a Double Queue System Using Activities......Page 382
Related Works......Page 383
References......Page 384
Introduction......Page 386
Concept and Metamodel of e2EPCs......Page 389
Transformation of e2EPCs to BPEL......Page 391
Related Work......Page 394
References......Page 396
Introduction......Page 398
The Role of BPMS in Dynamic, Human-Intensive Business Processes......Page 399
Introducing the ‘Notify and Register’ Modeling Approach......Page 400
Case Study......Page 403
Enactment of “Notify and Register” Business Process Models......Page 407
Conclusions – Future Work......Page 408
References......Page 409
Healthcare Process Mining with RFID......Page 410
Health Care Human Resource Management......Page 412
Health Care Process Optimization with RFID......Page 413
References......Page 415
Introduction......Page 417
Key Goal Indicators......Page 419
SLA Contract for SBA......Page 420
SLA Contract Creation......Page 422
Monitoring and Adaptation......Page 424
Related Work and Concluding Remarks......Page 426
References......Page 427
ER-BPM Workshop......Page 429
Introduction to the First International Workshop onEmpirical Research in Business Process Management(ER-BPM 2009)......Page 430
Introduction......Page 432
Process Management......Page 433
Guided Interview......Page 434
Pragmatic Analysis Method......Page 435
General Conditions......Page 436
Process Identification and Process Execution......Page 438
Information Technology......Page 440
Employees......Page 441
Discussion, Limitations and Future Work......Page 442
References......Page 443
Introduction......Page 444
Evaluation Framework......Page 445
Evaluation Method......Page 448
Support for KPIs......Page 449
Oracle BPM Suite......Page 450
Global Results......Page 451
Conclusions......Page 452
References......Page 453
Motivation......Page 456
Introduction to SOA Domain Model......Page 458
SOA Domain Modelling......Page 459
Survey Design......Page 460
Limitations to Survey Design......Page 461
Sub Question: “ For SOA Methodologies Specifically, Please Rate the Following SOA Methodologies in Alphabetical Order”......Page 462
Sub Question 2: “Are Modelling and BPM Domains Considered as Critical Success Factors for SOA Implementation? ”......Page 464
Conclusions......Page 465
References......Page 466
Introduction......Page 468
Background......Page 469
Aspects of Process Understandability......Page 470
Partial Process Understandability......Page 472
Process Understandability Using Virtual Subjects......Page 473
Experimental Design......Page 474
Results......Page 475
Conclusion and Future Work......Page 477
References......Page 478
Introduction......Page 480
Background......Page 481
Imperative versus Declarative Programming......Page 484
Imperative versus Declarative Process Modeling......Page 485
Propositions......Page 486
Repetitive Viscosity......Page 487
Knock-on Viscosity......Page 488
Conclusion......Page 489
References......Page 490
Introduction......Page 492
The Toolkit......Page 493
Related Research......Page 494
Learnings from Pilot Studies......Page 495
Hypotheses......Page 496
Experiment Group and Control Group......Page 498
Formalized Hypotheses......Page 499
Conducting the Experiment......Page 500
Discussion of the Research Method......Page 501
References......Page 502
Introduction......Page 504
Semantics Definitions from the Literature......Page 505
Models Used for Our Comparative Study......Page 506
Tools Used for Our Comparative Study......Page 507
Soundness Analysis Results......Page 508
EPCTools (Using Fixed-Point Semantics)......Page 509
ProM Plugin (Using Mendling's Semantics Based on State and Context)......Page 510
YAWL Editor (Using YAWL Semantics)......Page 511
Unclean Models......Page 512
YAWL Semantics......Page 513
References......Page 514
Introduction......Page 516
Process Granularity Metric......Page 517
Process Granularity Heuristic......Page 519
Experimentation System......Page 520
Experimental Design......Page 521
Results......Page 523
Conclusion and Future Work......Page 526
References......Page 527
Introduction......Page 528
Platform Architecture......Page 529
Community Data Analysis - An Example......Page 530
References......Page 531
Introduction......Page 532
Ease of Use Aspects......Page 533
The AristaFlow Community Platform......Page 534
ProHealth Workshop......Page 535
Introduction to the Third International Workshop on Process-Oriented Information Systems in Healthcare (ProHealth 2009)......Page 536
Introduction......Page 540
Preliminaries: Parameters to Choose a Representation Formalism......Page 541
Integrating Workflow and CPG Approaches......Page 542
Concluding Remarks......Page 544
References......Page 545
Introduction......Page 546
Clinical Contexts......Page 547
Context Group Learning in Urinary Tract Infection (UTI) Management Process......Page 548
UTI Process Instances and Context Data......Page 549
Establishing Context Groups for the UTI Data......Page 550
Discussion and Conclusions......Page 554
References......Page 556
Introduction......Page 558
Idea and Objectives......Page 559
Foundations of Semantic Compatibility......Page 560
Loose Coupling and Deferred System Design......Page 561
Proposed Solution......Page 562
Scenario......Page 563
Leight-Weight Protocol for Inter-institutional Exchange......Page 565
Related Work......Page 566
Future Work......Page 567
References......Page 568
Motivation and Challenges......Page 570
Background......Page 571
Artifacts: -Docs and -Cards......Page 572
Fusing Activities into -Flow......Page 574
The -Flow Meta-model......Page 575
The -Card Adornment Models......Page 576
Active Property Model......Page 578
Related Workflow Approaches......Page 579
References......Page 580
Introduction......Page 582
Meta Modeling......Page 583
Semantic Business Process Modeling and Semantic Information Models......Page 584
Setup of the Modeling Framework......Page 585
User-Centric Semantic Visualizations......Page 586
Knowledge Distribution......Page 587
Focus Area: Registration and Approval of Clinical Trials......Page 588
Application of Modeling Approach......Page 589
Evaluation of the Approach......Page 591
References......Page 592
Introduction......Page 594
Flexibility Patterns......Page 595
Workflow Patterns......Page 596
Discovery......Page 597
Selection......Page 598
Background......Page 599
Exploration......Page 600
Selection......Page 601
Realization......Page 602
Discussion and Conclusion......Page 603
References......Page 604
Introduction......Page 606
Background......Page 607
Methodology......Page 608
Explicit Use of Best Practices......Page 609
Effectiveness of Best Practices......Page 611
To-be Evaluation by Post-intervention Measurement......Page 612
Derivation of Best Practices......Page 613
Discussion......Page 614
References......Page 615
Introduction......Page 618
Quality of the Process......Page 619
Data Handling Quality......Page 620
Quality of IT-Support......Page 622
References......Page 623
Introduction......Page 624
Verification......Page 625
Timed Colored Petri Nets......Page 626
Tableau-Style Model Checking......Page 627
A Tableau Model Checker for Timed BDICTL......Page 628
Verifying Properties of a Sample Workflow......Page 631
Related Work......Page 632
Conclusion and Future Work......Page 633
References......Page 634
Introduction......Page 636
Schedule-Aware Workflow Management Systems......Page 637
Conceptual Model......Page 638
Architecture......Page 639
Testing......Page 640
Component(s) Testing......Page 641
Simulation......Page 642
Approach......Page 643
Results......Page 644
Conclusions......Page 646
References......Page 647
Introduction......Page 648
Process Elicitation and Definition Tools......Page 649
Analysis......Page 650
Execution, Simulation, and Monitoring......Page 651
Evaluation......Page 652
References......Page 653
RefMod Workshop......Page 655
Introduction to the 12th International Workshopon Reference Modeling (RefMod 2009)......Page 656
Introduction......Page 658
Related Work......Page 659
Research Method......Page 661
Design Decisions......Page 662
Implementation......Page 663
Sample Application......Page 666
References......Page 668
Introduction......Page 670
An Overview of Design Techniques in Reference Modeling......Page 672
Business Transaction View......Page 673
Business Collaboration View......Page 676
Extension to the Business Collaboration View......Page 677
Conclusion......Page 679
References......Page 680
Introduction......Page 682
Reference Modeling......Page 683
Situation-Analysis for Reuse-Potential......Page 684
Discussion of Appropriate Reference Modeling Principles......Page 686
References......Page 692
Motivation......Page 694
Problem Statement and Research Question......Page 695
Definition and Terminology......Page 696
Characteristics of the New Development Model......Page 697
Reference Model for Enterprise Mashups Environments......Page 699
Application: SAP Research RoofTop Marketplace and FAST Platform......Page 701
Conclusion and Outlook......Page 703
References......Page 704
Author Index......Page 706