In recent years the management of business processes has emerged as one of the major developments to ease the understanding of, communication about, and evolution of process-oriented information systems in a variety of appli- tion domains. Based on explicit representations of business processes, process stakeholders can communicate about process structure, content, and possible improvements. Formal analysis, veri?cation and simulation techniques have the potential to show de?cits and to e?ectively lead to better and more ?exible processes. Process mining facilitates the discovery of process speci?cations from process logs that are readily available in many organizations. This volume of Springer’s Lecture Notes in Computer Science contains the papers presented at the 2nd International Conference on Business Process M- agement (BPM 2004) which took place in Potsdam, Germany, in June 2004. From more than 70 submissions BPM 2004 received, 19 high-quality research papers were selected. BPM 2004 is part of a conference series that provides a forum for researchers and practitioners in all aspects of business process management. In June 2003, the 1st International Conference on Business Process Management took place in Eindhoven, The Netherlands. Its proceedings were published as Volume 2678 of Lecture Notes in Computer Science by Springer-Verlag. A previous volume (LNCS1806)onBusinessProcessManagementwasbasedonfoureventsdevoted to this topic.
Author(s): Kees van Hee, Natalia Sidorova, Lou Somers, Marc Voorhoeve (auth.), Jörg Desel, Barbara Pernici, Mathias Weske (eds.)
Series: Lecture Notes in Computer Science 3080
Edition: 1
Publisher: Springer-Verlag Berlin Heidelberg
Year: 2004
Language: English
Pages: 314
Tags: Information Systems Applications (incl.Internet); Information Storage and Retrieval; User Interfaces and Human Computer Interaction; Computers and Society; Management of Computing and Information Systems; Business Information Systems
Front Matter....Pages -
Consistency in Model Integration....Pages 1-16
Using TimeNET to Evaluate Operational Planning Processes....Pages 17-32
Business Objectives as Drivers for Process Improvement: Practices and Experiences at Thales Naval The Netherlands (TNNL)....Pages 33-48
Modeling Medical E-services....Pages 49-65
OPCATeam – Collaborative Business Process Modeling with OPM....Pages 66-81
On the Semantics of EPCs: A Framework for Resolving the Vicious Circle....Pages 82-97
Goal-Oriented Business Process Modeling with EPCs and Value-Focused Thinking....Pages 98-115
A Workflow-Oriented System Architecture for the Management of Container Transportation....Pages 116-131
Business to Business Transaction Modeling and WWW Support....Pages 132-147
Integration of Multi-attributed Negotiations within Business Processes....Pages 148-162
Management of Knowledge Intensive Business Processes....Pages 163-178
SMART: System Model Acquisition from Requirements Text....Pages 179-194
Workload Balancing on Agents for Business Process Efficiency Based on Stochastic Model....Pages 195-210
Interactive Workflow Mining....Pages 211-226
Supporting Usage-Centered Workflow Design: Why and How?....Pages 227-243
Mining Social Networks: Uncovering Interaction Patterns in Business Processes....Pages 244-260
Model-Driven Approach to Workflow Execution....Pages 261-273
On Dealing with Structural Conflicts between Process Type and Instance Changes....Pages 274-289
Cohesion and Coupling Metrics for Workflow Process Design....Pages 290-305
Back Matter....Pages -
