Terrorism, natural disasters, or hazardous materials threaten the viability for all types of businesses. With an eye toward business scale, scope, and diversity, Business Continuity Planning: Increasing Workplace Resilience to Disasters, addresses a range of potential businesses from home-based to large corporations in the face of these threats, including the worldwide COVID-19 pandemic. Information on business continuity planning is easy to find but can be difficult to work through. Terminology, required content, and planning barriers often prevent progress. This volume solves such problems by guiding readers, step-by-step, through such actions as identifying hazards and assessing risks, writing critical functions, forming teams, and encouraging stakeholder participation. In essence, this volume serves as a business continuity planning coach for people new to the process or seeking to strengthen and deepen their ongoing efforts. By engaging stakeholders in a business continuity planning process, businesses can protect employees, customers, and their financial stability. Coupled with examples from recent disasters, planners will be able to inspire and involve stakeholders in creating a more resilient workplace. Designed for both educators and practitioners, Business Continuity Planning: Increasing Workplace Resilience to Disasters walks users through how to understand and execute the essential steps of business continuity planning. Presents evidence-based best practices coupled with standard operating procedures for business continuity planning in a stepwise, user-oriented manner Includes numerous examples and case studies bringing the ideas and procedures to life Provides user-friendly materials and resources, such as templated worksheets, checklists, and procedures with clear instructions, making the volume engaging and immediately operational
Author(s): Brenda D. Phillips; Mark Landahl
Publisher: Butterworth-Heinemann
Year: 2020
Language: English
Pages: 194
City: Oxford
Title Page
Copyright
About the authors
Preface
Acknowledgment and the Dedication
What is business continuity planning?
Introduction
What most businesses do (not) do for a disaster
Hazards that become (business) disasters
Natural hazards
Tsunamis and cascading events
Hurricanes and cyclones
Floods
Earthquakes
Volcanos
Tornadoes
Hazardous materials
Technological disruptions and hazards
Terrorism and active attackers
Pandemics
Types of disaster planning
Mitigation planning
Preparedness planning
Response planning
Recovery planning
The benefits of business continuity planning
Essential principles for business continuity planning
Planning team size and plans
Upcoming chapters
Setting the stage
The challenges of business continuity planning
Getting people's attention
Securing a commitment from the CEO
Lack of knowledge or understanding
Educating and involving people on planning as a process
The effects of disasters on businesses
Direct impacts
Indirect impacts
Downtime
Displacement
Impacts on employees
Impacts on customers
Businesses that fail
Essential actions
Pre-planning steps to launch BCP
Introduction
Hazard identification
Sources of hazard information
How to write up a hazard identification
Risk assessment
Understanding probabilities and historic trends
Crafting scenarios
Loss estimation
Kinds of losses to estimate
Broader community impacts
Business impact analysis
Determining acceptable losses
Mitigating losses
Essential actions
Parts of a business continuity plan
Scenarios and decision-making
Pandemic
Technology disruptions
Natural disasters
Critical functions
Prioritizing critical functions
Work teams for critical functions
Assets and workarounds
Essential partnerships (vendors, contractors, consultants, officials)
Essential actions
Planning for disruptions
Introduction
Infrastructure disruptions
Anticipating disruptions
Utilities
Power
Water and wastewater
Natural gas and other fuels
Communications and information technology
Transportation systems and supply chains
Downtime management
How utilities get back on
The role of critical function work teams
Displacement management
Site displacement
Functional displacement
Population displacement
Restoring critical functions
Essential actions
Managing human resources
Introduction
Case examples
Terrorism, September 11 - The United States of America
Natural disasters
Pandemics
The critical role of human resources management
Business continuity planning for human resource management
Preparing employees for disruptions
What employees may experience
Personal impacts
Professional impacts
What employers may experience
Coping with employee impacts
Coping with immediate business impacts
Navigating recovery
Transitioning from response to recovery
Natural disaster: The 2004 tsunami
The Loma Prieta earthquake
Recognizing and rewarding employees
Essential actions
Strengthening and testing your business continuity plan
Introduction
Training on the BCP
Why you need to know the plan
Teachable moments
Training options
What to train on
Creating scenarios
Exercises
Creating a culture of safety and preparedness
Essential actions
Becoming more resilient
Introduction
Disaster losses and future predictions
Resilience
The Sendai Framework
Mitigation
Mitigation needs a champion
Pay now or pay later
The recovery process
Employee support
Flexible implementation
Sustainable recovery
Essential actions
Appendix 1. Emergency response planning basics
Appendix 2. Mitigation planning basics
Appendix 3. Essential tools and resources for business continuity planning
Index
A
B
C
D
E
F
G
H
I
J
L
M
N
O
P
R
S
T
U
V
W
