Building Leadership in Project and Network Management: A Facilitator's Tool Set

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This book builds a bridge between facilitation techniques and leadership in project and network management. It provides methodical Messages, a Facilitator Curriculum, and the wealth of 40 carefully selected and reality-proof Tools, many of which have not been published at all or at least never been published in English. The reader will benefit as much from learning by doing as from doing by learning; this book is for managers who in some way are responsible for successful co-operation in projects in and across organisations or networks of organisations, and who want to know and share better what they are going to do and to do better what they have planned to do together. It is a practical book, although it is based on scientific principles, and it draws on the authors` experience in consultancy and management.

All ready-for-use tools can be downloaded from the book´s page at www.springer.com/978-3-540-93955-9

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Hans-Werner Franz is a senior researcher and consultant as well as a member of the Management Board at the Social Research Centre (Sozialforschungsstelle) at Dortmund University of Technology, Germany. His well established track record includes total quality management, organisation development, and vocational training.

Ruggiera Sarcina is a senior researcher and consultant, collaborating with the Italian Chambers of Commerce in Italy and abroad. Her focus is on projects dealing with local development policies, cluster development, and innovation and internationalisation of small and medium-sized enterprises.

Author(s): Hans-Werner Franz, Ruggiera Sarcina (eds.)
Edition: 1
Publisher: Springer-Verlag Berlin Heidelberg
Year: 2009

Language: English
Pages: 284
Tags: Management/Business for Professionals

Front Matter....Pages i-viii
Introduction....Pages 1-6
The functions and roles of network facilitators....Pages 9-10
Moderation as a role....Pages 11-17
Visualisation — why and how it helps you to understand and remember....Pages 19-24
Basic concepts of perception and communication....Pages 25-29
Basic concepts of learning and competence....Pages 31-37
The concept of responsibility....Pages 39-40
Basic concepts of organisation and co-operation....Pages 41-43
Basic concepts of management and leadership....Pages 45-47
Communities of practice and self-organisation....Pages 49-52
Basic concepts of knowledge and knowledge management....Pages 53-56
Project work as a work style....Pages 57-58
The nature of quality: continuous improvement, continuous learning....Pages 59-64
Basic concepts of small and medium sized enterprises (SMEs)....Pages 65-66
Basic concepts of networks and clusters....Pages 67-70
Learning networks - constructing social capital....Pages 71-89
Reminder – Konrad Lorenz dixit....Pages 91-91
Making learning easy – facilitation and the didactics of action learning....Pages 95-111
A curriculum of action learning - the modules....Pages 113-136
Improving Communication....Pages 143-175
Collecting information....Pages 177-190
Planning and managing projects....Pages 191-200
Analysing problems and preparing decision making....Pages 201-224
The SME ACTor project experience....Pages 229-248
e-Facilitating networking in distance co-operation contexts....Pages 249-268
Back Matter....Pages 269-284