Becoming a Breast Cancer Nurse Navigator is an innovative new resource that guides nurses through the process of becoming a nurse navigator at breast cancer centers. Written by a nationally renowned expert nurse navigator, this essential resource provides direction on improving efficiency and effectiveness in delivery of care. Important features of the book include an overview of the history of navigation, case studies to reinforce concepts and information on becoming a certified nurse navigator. It also contains tools to help measure individual performance and demonstrate value to cancer center leaders. Becoming a Breast Cancer Nurse Navigator is a must-have resource for oncology nurses and administrators interested in patient advocacy and improved outcomes.
Author(s): Lillie D. Shockney
Edition: 1
Year: 2009
Language: English
Pages: 100
TITLE......Page 2
COPYRIGHT......Page 3
CONTENTS......Page 4
PREFACE......Page 6
ABOUT THE AUTHOR......Page 10
FUNCTIONS, ROLES, AND EXPECTATIONS......Page 14
THE HISTORY OF PATIENT NAVIGATION......Page 19
REFERENCES......Page 31
KNOWLEDGE BASE NEEDED......Page 34
COMMON BARRIERS......Page 35
ADDITIONAL KNOWLEDGE YOU WILL NEED TO PERFORM YOUR JOB WELL......Page 36
EXPERIENCE YOUR BREAST CENTER THROUGH THE EYES OF A PATIENT......Page 38
DOCUMENTING THE PATIENT FLOW PROCESS......Page 39
SOFTWARE TO HELP YOU TRACK YOUR PATIENTS AND PRODUCE REPORTS......Page 48
NAVIGATION EXAMPLE ACROSS THE CONTINUUM—A CASE STUDY......Page 50
DEFINING WHEN NAVIGATION ENDS......Page 71
MAKE SURE YOUR NAVIGATION ROLE IS CLEAR......Page 72
MODELS OF PATIENT NAVIGATION......Page 74
CHAPTER 4 MEASURING YOUR IMPACT: HOW TO MEASURE BENEFITS OF THE NAVIGATOR PROGRAM WITHIN YOUR BREAST CENTER......Page 86
NEEDS ASSESSMENT......Page 98
GATHERING AND ANALYZING DATA......Page 99
EXAMPLES FROM JOHNS HOPKINS......Page 107
CONCLUSION......Page 121
BOOKS......Page 124
ORGANIZATIONS OF BENEFIT TO YOU AND YOUR PATIENTS......Page 125
ADDITIONAL FINANCIAL AND LEGAL RESOURCES......Page 129
ADDITIONAL RESOURCES AND PROFESSIONAL ORGANIZATIONS OF SPECIFIC BENEFIT TO BREAST CENTER PATIENT NAVIGATORS......Page 130
APPENDIX B: CREATING YOUR OWN INTERNAL EXTERNAL AND RESOURCE LIST......Page 138
APPENDIX C: PATIENT NAVIGATOR OUTREACH AND CHRONIC DISEASE PREVENTION ACT OF 2005......Page 140
INDEX......Page 148