Augmented Lean: A Human-Centric Framework for Managing Frontline Operations

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Explore the real future of work in this expert tech implementation guide that goes beyond automation

In Augmented Lean: A Human-Centric Framework for Managing Frontline Operations, serial startup founder Dr. Natan Linder and futurist podcaster Dr. Trond Arne Undheim deliver an urgent and incisive exploration of how to facilitate agile processes amongst a millennial workforce that already lives by many of its tenets. The book demonstrates how to abandon legacy industrial technology that is failing modern operations and hindering operational excellence and digital progress. As an executive and leader, you cannot fall prey to hyped-up notions of industry 4.0's factory of the future automation, artificial intelligence, internet of things, sensors, digital twins, and augmented reality fixing every problem. Instead, to truly reduce cognitive load, complexity, and frustrations in the workplace, we must build cyber-physical technologies so that humans remain at the center. Leaders must ensure that the technology they deploy at an industrial scale has fluid interfaces that demonstrably simplifies work and makes operations more flexible without introducing fear, uncertainty, or doubt.

The authors provide:

  • A step-by-step walkthrough of the Augmented Lean framework that shows readers when, how, and why to augment your workforce through cyber-physical principles that go beyond both Lean and Agile management practices
  • Concrete strategies on how to scale these operational augmentation methods throughout your organization based on real-world case studies of operators in the trenches of manufacturing whose impact far outweighs their seniority in the corporate hierarchy
  • Insightful advice for how to use the augmentation framework in small- and medium-sized enterprises where license and training costs are prohibitive when only using off-the-shelf industry 4.0 approaches

A thoroughly practical playbook for augmenting your workforce with the latest cyber-physical adaptations to digital technologies, Augmented Lean provides you with the organizational-, process-, and management-level techniques you need to get the most out of your employees. In turn, as an operator, engineer, or industrial worker reading this book, you will become empowered to be a change agent through no-code interfaces instead of remaining a recipient of endless training demands and ever-increasing technological complexity. Augmented Lean will orient you towards the future with the most effective tools to cut through hype so you can instantly apply your learnings and be productive wherever you currently operate.

Author(s): Natan Linder, Trond Arne Undheim
Publisher: Wiley
Year: 2022

Language: English
Pages: 417
City: Hoboken

Cover
Title Page
Copyright Page
Contents
List of Figures and Interviews
List of Tables
Acknowledgments
About the Authors
Introduction
Who Are the Frontline Workers?
What Is Augmented Lean?
How Is This Book Organized?
References
Part I The Evolution of Industrial Lean
Chapter 1 The Evolution of Frontline Industrial Work
Industrial Frontline Workers and Technological Revolutions
Industrial Revolutions Through History to the Future
Conclusion
References
Chapter 2 From Classic Lean via Agile to Digital Lean and Beyond
What Is Digital Lean?
Beyond Digital Lean: How Industrial No-Code Empowers Operators
Beyond Point Solutions
The Emergence of Frontline Operations
Conclusion
References
Chapter 3 The State of Play in Industrial Software
An Outlier Reshaping the Industry
The Advent of 3D Computer-Aided Design
The Emergence of Manufacturing Execution Systems
Conclusion
References
Chapter 4 The Journey Past Digital Lean
DMG MORI’s Integration with Tulip
A Digital Boost to Medical Manufacturing: Another Journey
Conclusion
References
Part II The Coming of Augmented Lean
Chapter 5 The Augmented Lean Framework
Classic Lean vs. Digital Lean vs. Augmented Lean
Core Principles of Augmented Lean
Conclusion
References
Chapter 6 How to Roll Out Industrial Technology the Right Way
The Global Lighthouse Network: Top-Down Synthesized Best Practices
Four Distinct Ways to Digitally Transform an Industrial Organization
Conclusion
References
Chapter 7 Democratizing Operational Technology Using the Dynamic Capabilities of the Organization
No-Code and Low-Code
Leveraging Organizational Capabilities
Conclusion
References
Part III Engineering, Tech, and Skills
Chapter 8 The Emergence of the Digitally Literate Industrial Engineer
The Evolution of the Industrial Engineering Field
Engineering: The Hybrid of Science, Tech, and Innovation
The Slow Evolution of Contemporary Industrial Engineering
The Need to Ramp Up Change
Conclusion
References
Chapter 9 Training the Process Engineers of the Future
The Process Engineer: Today and Tomorrow
How to Avoid Training the Workforce for Yesterday’s Challenges
Reimagining Training
Open-Source Manufacturing
What Workforce Training Enables an Engineering Mindset?
Conclusion
References
Chapter 10 From Automation to Augmentation
The State of Play in Industrial Robotics
Where Robotics Is Making an Impact on the Factory Floor
Automation Is More Than Robotics
What Automation Has Accomplished
What Augmentation Is and What It Will Become
Conclusion
References
Part IV Augmented Lean Operations
Chapter 11 The Potential Augmenting Power of Operational Data
From Augmented Reality Experiments at MIT to Frontline Operations Platform
The Promise of Machine Monitoring
There’s Lots of Big Data in Manufacturing, But Can We Use It?
Machine Learning in Manufacturing
Case Study: The Impact of Operational Data in Data in Life Science Operations
Conclusion
References
Chapter 12 Facilitation Over Control: How the Industrial Systems of the Future Might Emerge
Why Does Space Manufacturing Suddenly Make Sense?
The Size and Shape of the Future Industrial Pie
How Long Will It Take for Industry 4.0 to Mature?
The Future of Industrial Operations
The Workforce Questions
Building a Movement
Conclusion
References
Chapter 13 Reconfiguring Global Supply Chains
Boosting J&J’s Digital Supply Chain with Augmented Lean Approaches
Digital Ordering Process in the UK’s Largest Flower Business
Building and Trusting in Supply Chain Resilience
The Resilience of Global Supply Chains
The Lessons from Digitizing GE
Remaining Challenges: Tackling Port Congestion
The Future of Supply Chains
Conclusion
References
Chapter 14 Conclusion: Augmented Lean Management of the Emerging, Frontline Industrial Workforce
Augmented Lean Management for the Frontline Workforce
Building the Augmented Lean Community
References
Index
EULA