ALGORITHMIC MANAGEMENT : Awareness, Risks and Response of the Social Partners / Final report

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Algorithmic management tools are used in recruitment, surveillance and daily decision-making of workers’ lives. One-third out of 1395 respondents are aware that such tools are used at their workplace, one-third believe that this is not the case and the remainder do not know anything about such tools. • Workers state that trade unions have raised ethical issues and discussed automatic surveillance with the employer. One-third, however, have not perceived any trade union activity and workers are calling for more action to increase the transparency of algorithmic management. • Despite the fact that collective bargaining targeting algorithmic management is rare, several examples of collective agreements and arrangements are already in place and worth examining more closely.

Author(s): Barbora Holubová
Publisher: Friedrich-Ebert-Stiftung
Year: 2022

Language: English
Pages: 20
City: Brüssel

Title page
Table of contents
1
Introduction
2
Methodology
3
Awareness of algorithmic management use and risks
Graph 1
Average awareness of AM usage at the workplace (N=1158, as a %)
Graph 2
Awareness of AM usage by item (N=1158, %)
Graph 3
Awareness of algorithmic management risks (N=1156, as a %)
4
Trade unions response to mitigate and prevent AM risks
4.1 Trade union practices
4.2 Collective bargaining
4.3 Workers’ expectations regarding trade union action
Table 1
Trade union action and practices to address risks related to AM (N=986, as a %, multiple responses possible)
Graph 4
The magnitude of importance of issues to be included in bargaining (N=969, as a %)
Graph 5
Workers’ expectations towards trade unions regarding the AM risk being addressed (N=987, as a %)
5
Employers’ practices addressing and mitigating the risks caused by AM
5.1 Employers’ practices
5.2 Workers’expectations regarding employers’ actions
Graph 6
Average workers’ experience with employer practices relating to AM transparency (N=1077, as a %)
Table 2
Workers' experience with employers’ practices with regard to AM risks (N=1031, %)
Graph 7
Workers’ experiences with employers’ practices relating to AM transparency by type of practices (N= 1077, %)
Graph 8
Worker’s expectations regarding employers’ AM actions (N=1034, %)
6
Conclusions and recommendations
Annex
Sample Structure
Bibliography
List of graphs
List of tables
Abbreviations
About the author
Imprint
Summary