Advice Online: Advice-Giving in an American Internet Health Column

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Advice Online presents a comprehensive study of advice-giving in one particular American Internet advice column, referred to as ‘Lucy Answers’. The discursive practice investigated is part of a professional and educational health program managed by an American university. The study provides insights into the linguistic realization of both asking for and giving advice in a written form and thus adds to the literature on advice columns as a specific text genre, on advice in health care contexts, and on Internet communication. The book offers a comprehensive literature review of advice in health encounters and other contexts, and uses this knowledge as a basis for comparison. Advice Online demonstrates how qualitative and quantitative research methods can be successfully combined to arrive at a comprehensive analysis of a discursive practice. It provides essential information on advice-giving for researchers, academics and students in the fields of (Internet) communication, media studies, pragmatics, social psychology and counseling. Health educators who work for advice columns or use similar forms of communication will also benefit from the insights gained in this study.

Author(s): Miriam A. Locher
Series: Pragmatics & Beyond New Series 149
Publisher: John Benjamins
Year: 2006

Language: English
Pages: 277

Acknowledgments
List of tables and figures
Introduction
Material description: 'Lucy Answers', an American Internet advice column
Literature review on advice
Research questions
The content structure of the response letters and the realization of advice
Aspects of relational work in the response letters
The personal and public dimension of advice-giving in the response letters
Lucy’s voice: Constructing the identity of an expert advice-giver
The problem letters by the anonymus advice-seekers
Factors constituting the discursive practice in ‘Lucy Answers’
Notes
Appendix: Sample of an XML file
References
Index