Advances in Tourism, Technology and Systems: Selected Papers from ICOTTS20 , Vol. 1

Editorial
Contents
About the Editors
Drivers of Productivity in the Portuguese Nature Tourism Industry
Abstract
1 Introduction
2 Literature Review
3 Methodology
3.1 Data
3.2 Model Specification
4 Results and Discussion
5 Conclusions and Policy Implications
Appendix
References
Decentralized Application for the Classification of Hotels Based on IPFS and Blockchain
Abstract
1 Introduction
2 Theoretical Background
3 Application Modules
4 Database Model
5 General System Requirements
6 Functional Model Based on Use Cases
7 Architecture
8 Component Diagram
9 Deployment Diagram
10 Results
11 Conclusions
References
Study on the Agricultural Products of the Towns Loja and Catamayo as a Historical Contribution on the Ecuadorian Gastronomy
Abstract
1 Introduction
2 State of Art
2.1 Food Heritage
2.2 Food as a Cultural Social Fact
2.3 Food Products
2.4 Ancestral Food Products
2.5 Traditional Food Products
3 Methodology
4 Results
5 Conclusions
References
Virtual Reality as Tool for Resilient Tourism Companies
Abstract
1 Introduction
2 Theoretical Framework
3 Methodology
3.1 Source Identification
3.2 Data Collection
4 Virtual Reality and Resilience in Touristic Companies in La Fortuna Around Arenal Volcano National Parks
5 Discussion
6 Conclusions
References
Society 5.0 as a Contribution to the Sustainable Development Report
Abstract
1 Introduction
2 Literature Review and Theoretical
2.1 Background
2.2 Sustainable Development: From the Brudtland Report to Agenda 2030
2.3 SDGs for Sustainability in Industry
3 Conclusion
References
The Impacts of Sport Tourism Events: The Red Bull Cliff Diving World Series Case in the Azores Islands
Abstract
1 Introduction
2 Impacts of Sports Tourism Events
3 Methodology
4 Main Results
4.1 Analysis of Expenditure
4.2 Analysis of Satisfaction with the Event
4.3 Impacts of Red Bull Cliff Diving on Respondents’ Perceptions
5 Conclusions
References
Measuring Tourism in Natural Parks
1 Introduction
2 Literature Review
3 Methodology
4 Findings
5 Discussion
6 Conclusion
References
Results ComOn Project: Bulgaria, Poland, Portugal and Spain
Abstract
1 Methodology
1.1 General Considerations
1.2 Specific Considerations
2 Country Results and Outcomes from ComOn Implementation
2.1 Feedback and Findings from Learners
2.2 Feedback from the Expert Groups
3 Conclusions and Next Steps
Acknowledgements
References
Activating Templar Heritage: Tourism, Narrative Strategies and Information Technologies
Abstract
1 Introduction
2 Background
2.1 Defining Military Tourism
2.2 State of the Art
3 Topic Development
3.1 Making a Case for Narrative Renewal
3.2 Methodology
4 Discussion/Findings
4.1 Survey of Functional Requirements
4.2 Analysis and Design
4.3 Prototype Development
4.4 Verification, Validation and Testing
4.5 Information System Management
5 Conclusion
References
A Roadmap for Integrated Green Health EcoTourism Infrastructures, Safe Cultural Heritage Experience and AgriTourism Destinations in the Post Covid-19 Pandemic Era
Abstract
1 Introduction
2 Web Project Management Utilities at Tourism Destinations
3 Health Policy for Efficient Environmental Resources’ Management of Green Health Ecotourism – Agritourism Infrastructures
4 Conclusions
References
The Relevance of Internet as an Information Source on the Accessible Tourism Market
Abstract
1 Introduction
1.1 Relevance and Specificities of the Accessible Tourism Market
1.2 Internet as an Information Source for the Accessible Tourism Market
2 Methodology
2.1 Data Collection Methods
2.2 Data Analysis Methods
3 Findings
3.1 Sample Profile
3.2 The Use of Internet as an Information Source
4 Conclusions and Implications
Acknowledgments
References
The Influence of Tourist Photographic Narratives and Communication on Social Networks from the Perspective of Creative Tourism
Abstract
1 Introduction
2 Photographic Narratives and Stereotypes
3 Social Networks
4 Creative Tourism
5 Metholodogy and Discussion
6 Conclusion
Acknowledgement
References
Competitiveness of the Travel and Tourism Industry in Latin America
Abstract
1 Introduction
2 The World Travel and Tourism Report
3 Industry T&T de Latin American
4 Conclusions
References
Analysis of the T&T Industry Competitiveness Index for Colombia, Ecuador, and Peru for the Period 2007–2019
Abstract
1 Introduction
2 Methods and Resources
3 Results and Analysis
4 Conclusions
References
Social Consciousness and Critical Thinking: Reconciling Social Entrepreneurship and Transformative Education
Abstract
1 Introduction
2 Social Entrepreneurship and the Human Dimension of Social Formation
3 The Importance of the Critical Thinking to the Education for Social Entrepreneurship
4 Social Entrepreneurship and the Respect for Local Cultural Knowledge
5 Contextualising Education to (Trans)Form Our Students
6 Conclusion
References
Role of the Industry 4.0 in the Wine Production and Enotourism Sectors
Abstract
1 Introduction
2 The Wine-Making Sector in Portugal
3 Identification of the Main Problems in the Wine-Making Sector
4 Industry 4.0
5 The Importance of Industry 4.0 in the Wine Industry
6 Simulation as a Support Tool for Decision-Making
7 Industry 4.0 and Enotourism
8 Conclusions
Acknowledgements
References
Popular Sweets in Douro Valley
Abstract
1 Introduction
2 Products, Prescription, and Dissemination: Confectionery
3 The Order of Saint Clare and Its Presence in Lamego
3.1 Iberian Monasticism
3.2 Female Monasticism
4 Popular Sweets in Lamego
5 Popular Sweets in Vila Real
6 Conclusions
Acknowledgement
References
Supply Diversification and Coopetition in Rural Tourism
Abstract
1 Introduction
2 Rural Tourism
3 Diversification of Tourism Offer
4 Strategies in Coopetitive Networks
5 Methodology and Context
6 Results
7 Final Considerations and Next Steps
Acknowledgement
References
Residents’ Perceived Impacts of LGBT Tourism: A Cluster Analysis
Abstract
1 Introduction
2 The Impacts of Tourism in General, and LGBT Tourism in Particular
3 Methodology
4 Study Area
5 Results
5.1 General Data and Impacts of LGBT Tourism in the Northern Region
5.2 Cluster Analysis
6 Conclusions and Policy Implications
Acknowledgement
References
Sport Tourism Event and Perceived Economic Impacts: The Case of World Bodyboard Championship 2018, Viana do Castelo, Portugal
Abstract
1 Introduction
2 Sports Tourism Events and Economic Impacts Measurement
3 Methodology
3.1 Data Collection and Analysis
3.2 Sample Profile
4 Data Presentation and Analysis
5 Conclusions
Acknowledgment
References
The Potential of Nautical Tourism as a Strategic Product for Regional Tourism Development: The Case of Alto Minho and Esposende, Northwest Portugal
Abstract
1 Introduction
2 Literature Review
3 Methodology
4 Results
5 Conclusion
Acknowledgement
References
Analyzing Tourism Agents’ Perceptions of the Use of Artificial Intelligence
Abstract
1 Introduction
2 Literature Review
3 Methodology
4 Data Analysis
5 Conclusions
References
A Framework for Customer-Oriented Solution Applied to the Tourism Sector
Abstract
1 Introduction
2 Framework Description
2.1 Basic Framework Components
2.2 Operational Flow
2.3 Autonomy and Control Structures
2.4 Metrics Tree Model
3 Related Work
4 Conclusions and Future Work
References
The Importance of Cycling Sports in Regional Tourism – The Case of Volta a Portugal em Bicicleta, Mondim de Basto Stage
Abstract
1 Introduction
2 Background
3 Research Methodology
3.1 Objective and Research Hypotheses
3.2 Data Collection
3.3 Statistical Data Processing Techniques
4 Presentation and Analysis of Results
4.1 Profile of Participants in the Questionnaire
4.2 Estimation of Direct and Secondary Economic Impact
4.3 Validation of Research Hypotheses
5 Conclusions
Acknowledgments
References
Maturity Models as Instruments for the Optimization of Electronic Business in the Tourism Industry
Abstract
1 Introduction
2 E-Business in Tourism Industry
3 Maturity Models
3.1 E-Business Maturity Models
4 E-Business Maturity Model Appliable to Tourism Agencies
4.1 Success Factors and Barriers in E-Business Tourism Agencies
5 Discussion
6 Conclusion
Acknowledgements
References
Positive and Negative Social-Cultural, Economic and Environmental Impacts of Tourism on Residents
Abstract
1 Introduction
2 Methodology
3 Sociology of Tourism
4 Tourism and the Residents
4.1 Impacts of Tourism in the Residents
4.2 Economic Impacts
4.3 Sociocultural Impacts
4.4 Environmental Impacts
5 Conclusions
Acknowledgments
References
Using Customer Segmentation to Build a Hybrid Recommendation Model
Abstract
1 Introduction
2 Literature Review
3 Private Transfer Company
3.1 Business Understanding
3.2 Dataset Analysis
3.3 Customer Segmentation
4 Classification Models
4.1 Data Preparation
4.2 Baseline Models
4.3 Building the Hybrid Models
References
Senior Tourism Activities and Interests in the Azores as a Destination
Abstract
1 Introduction
2 Methodology
3 Results and Discussion
4 Conclusions and Implications
Funding
References
Senior Tourism: Concerns and Satisfaction with the Trip
Abstract
1 Introduction
2 Materials and Methods
3 Results
3.1 Travel Concerns
3.2 Satisfaction with the Trip
4 Conclusions
Funding
References
Jellyfish Swarms and Degree of Exposure and Vulnerability of Recreational and Tourist Activities on Beaches. Methodological Approach to Their Assessment in the Lagos-Ferrara Sector (Málaga, Spain)
Abstract
1 Introduction
2 Methodology
2.1 Analysis of Possible Short-Term Consequences
2.2 Analysis of Long-Term Consequences
3 Results
3.1 Short Term Analysis
3.2 Long-Term Analysis
4 Conclusions
References
Accessible Tourism: Stakeholders Perspective in the City of Braga
Abstract
1 Introduction
2 Accessible Tourism - Conceptual and Holistic Framework
3 Building an Accessible Tourism Destination
4 Methodology
5 Results
6 Final Considerations and Next Steps
References
Is Wine Tourism a Niche Tourism? Antecedents and Consequences of Wine as a Niche Tourism, a Conceptual Model
Abstract
1 Introduction
2 Special Interest Tourism (SIT) and Wine Tourism
3 The Wine and the Tourism Sectors Sector in Portugal
3.1 Wine Product
3.2 Winescape in Wine Tourism
3.3 Main Motivations of Wine Tourist
4 Conceptual Model Proposed
5 Final Considerations and Next Steps
Acknowledgment
References
Sports and Emotions in Tourism Marketing Management: A Preliminary Study in Football in Portugal
Abstract
1 Introduction
2 Tourism and Marketing Segmentation
2.1 Sports Marketing and Tourism
2.2 Emotions and Affection
3 Methodology
4 Final Considerations
References
Movie Tourism and Attracting New Tourists in the Post-pandemic Period: A Niche Marketing Perspective
Abstract
1 Introduction
2 Tourism Segmentation and New Trends
2.1 Perspectives and Impacts of Movie Tourism
2.1.1 Location
2.1.2 Performance
2.1.3 Personality
2.1.4 Authenticity
2.2 Internal Motivations
3 Methodology and Best Practices
3.1 “Tu Podes, Visita Portugal”: Portuguese Campaign
3.2 “Chegou O Tempo!”: Turismo Do Centro Campaign
4 Final Considerations
Acknowledgement
References
The Four Dimensions of Tourist Experience: A Comparative Analysis Between Camping and Glamping
Abstract
1 Introduction
2 The Tourist Experience
2.1 The Experience of Camping and Glamping
3 Method
4 Results
4.1 Quantitative Study
4.2 Qualitative Data
4.3 Comparing Camping and Glamping
5 Conclusions
References
Blockchain Towards Supply Chain Management
Abstract
1 Introduction
2 Blockchain Technology (BcT): Overview
2.1 BcT Key-Concepts
2.2 BcT Trust, Privacy and Security
3 The Supply Chain Management (SCM)
3.1 Advantages of Adopting BcT in the SCM
3.2 BcT Key Solutions Towards SCM Challenges
4 Blockchain Applied to the Textile Supply Chain Management
5 Conclusions
Acknowledgements
References
Weather Variability Control in Three Colombian Airports
Abstract
1 Introduction
2 Related Work
3 Analysis and Data Collection
4 Methodology
5 Results
6 Conclusions
References
Usability and Accessibility of Institutional Websites in Demarcated Wine Regions: The Cases of Vinhos Verdes and Douro
Abstract
1 Introduction
2 The Wine Tourism
2.1 The Demarcated Regions
3 Method and Data Collection: Case Study
3.1 Qualitative Analysis from the User’s Perspective
3.2 Quantitative Analysis
4 Discussion
5 Conclusions
References
Gamification, Serious Games and Simulations: Experiences and Contributions of International Projects in Higher Education
Abstract
1 Introduction
2 Gamification, Serious Games and Simulations
3 Business Simulation in Higher Education in Portugal
4 International Projects
4.1 YBS - Your Business Success
4.2 ELSE – Eco/Logical Learning and Simulation Environments in Higher Education
5 Conclusions
References
The Laboratory of the Forest: Social, just and Sustainable Management of the Amazon on Focus
Abstract
1 Introduction
2 Social Justice and the Mission of the Laboratory of the Forest
3 The Importance of Social Entrepreneurship and Transformative Education for the Forest People
4 The Challenges of Building a New Social Impact Business
5 Conclusion
References
Nature-Based Tourism Travel Planning: A Generational Approach
Abstract
1 Introduction
2 Methodology
2.1 Development of the Measuring Instrument
2.2 Data Collection
3 Results
4 Conclusions
Acknowledgements
References
The Impact of Artificial Intelligence on the Tourism Industry: A Systematic Review
Abstract
1 Introduction
2 Methodology
3 Plan of the Systematic Literature Review
3.1 Research Questions
3.2 Inclusion/Exclusion Criteria
3.3 Quality Criteria
3.4 Data Source
3.5 Search String
4 Execution of the Systematic Literature Review
4.1 Data Extraction
4.2 Data Analysis
5 Conclusions
References
The Restrictions on Travel of Elderly Tourists and Their Mitigation by Facilitators and Negotiation Strategies
Abstract
1 Introduction
2 Literature Review
2.1 Travel Facilitators, Anticipation, and Intervention Negotiation Strategies
2.2 Conclusion
References
Exploring Pilgrim’s Satisfaction and Emotions Derived from the Camino de Santiago Pilgrimage Route
Abstract
1 Introduction
2 Literature Review
2.1 The Camino de Santiago
2.2 Satisfaction with the Camino de Santiago
2.3 Emotions felt on the Camino de Santiago
3 Methodology
4 Results and Discussion
4.1 Pilgrim’s Profile
4.2 Satisfaction and Emotion
5 Conclusions and Implications
References
Creative Industrial Tourism in Alentejo: The Case of the Estremoz Anticlinal Marble Route’
Abstract
1 Introduction
2 Industrial Tourism and Creative Tourism
3 Methodology
4 The Estremoz Anticlinal Marble Route’ (EAMR)
4.1 The CEHAP Institution
4.2 The Marble History in the Region
4.3 The EAMR Service
5 Conclusion
Acknowledgments
References
Wine and Food Tourism Gamification. Exploratory Study in Peso da Régua
Abstract
1 Introduction
2 Literature Review
2.1 Tourism Destination
2.2 Gamification and Storytelling
2.2.1 Gamification
2.2.2 Tourism Gamification
2.2.3 Storytelling
2.3 Cultural Heritage
2.4 Wine and Food Tourism
2.5 Tourism Experience
3 Methodology
4 Results
5 Conclusions
References
Crossing Borders in Cultural Heritage Management Training in Higher Education – The Case of E-Cul-Tours
Abstract
1 Introduction
2 E-CUL-TOURS – Managing Cultural Heritage in Tourism
2.1 Background and Intended Outputs
2.2 Intensive Study Programs (ISP)
3 Intensive Study Program: Aveiro
4 Final Thoughts
References
The Strategic Management Process in a Border Destination: The Eurocity Chaves-Verín
Abstract
1 Introduction
2 Literature Review
2.1 Tourism Relevance
2.2 The Eurocity Chaves-Verín
2.3 The Tourist Products of Eurocity Chaves-Verín
2.4 Thermal Heritage of Eurocity Chaves-Verín
2.5 Border Tourism
2.6 Health and Wellness Tourism
2.7 Case Study
3 Methodology
4 Results
5 Conclusions
References
A Content Analysis of Social Media in Tourism During the Covid-19 Pandemic
Abstract
1 Introduction
2 Theoretical Background
3 Methodology
4 Analysis and Discussion of Results
4.1 Analysis of the Documentary Corpus
4.2 Answers to Guiding Questions
5 Conclusions and Future Work
Acknowledgements
References
A Longitudinal Study About Mobile Applications in the Tourism Sector
Abstract
1 Introduction
2 Theoretical Background
3 Methodology
4 Analysis and Discussion of Results
5 Conclusions and Future Work
Acknowledgements
References
Smuggling Tourism in the North of Portugal and Galicia
Abstract
1 Introduction
2 Literature Review
2.1 Smuggling
2.2 History of Smuggling
2.3 Smuggling Tourism
2.4 Smuggling Routes
2.5 Border
2.6 Emigration
3 Methodology
4 Results
5 Conclusions
Acknowledgments
References
Resident-Tourist Relationship and Tourismphobia: The Case of Porto
Abstract
1 Introduction
2 Literature Review
2.1 Tourism Impacts Perceived by the Local Community
2.2 Interaction Between Residents and Visitors
3 Methodology
4 Results
4.1 Sample Profile
4.2 Resident-Visitor Relationship
4.3 Tourism Impacts on the Local Community
5 Conclusion
Acknowledgements
References
Author Index