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12: The Elements of Great Managing

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12: The Elements of Great Managing was the 2006 sequel to First, Break All the Rules. The book followed great managers as they harnessed employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.

Author(s): Rodd Wagne, James K. Harter
Series: 1-59562-998-X
Edition: First
Year: 2006

Language: English
Pages: 264
Tags: Business, Management, Leadership