Crisis Management And Communications By W Timothy Coombs PPT
«Crisis Management and Communications ». Institute for Public Relations (http://books.google.ca/books?hl=en&lr=&id=r6K0pRwbNn0C&oi=fnd&pg=PP2&dq=Coombs,+W.+Timothy.+2007.+%C2%ABCrisis+Management+and+Communications&ots=2xxQCZwDvG&sig=lfE9jQ7raaTFoCZ9mDCLsyHYARQ#v=onepage&q&f=false) ...
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