The SAGE Handbook of Human-Machine Communication has been designed to serve as the touchstone text for researchers and scholars engaging in new research in this fast-developing field. Chapters provide a comprehensive grounding of the history, methods, debates and theories that contribute to the study of human-machine communication. Further to this, the Handbook provides a point of departure for theorizing interactions between people and technologies that are functioning in the role of communicators, and for considering the theoretical and methodological implications of machines performing traditionally ‘human’ roles. This makes the Handbook the first of its kind, and a valuable resource for students and scholars across areas such as communication, media and information studies, and computer science, as well as for practitioners, engineers and researchers interested in the foundational elements of this emerging field.
Part 1: Histories and Trajectories
Part 2: Approaches and Methods
Part 3: Concepts and Contexts
Part 4: Technologies and Applications
Author(s): Andrea L. Guzman, Rhonda McEwen, Steven Jones
Publisher: SAGE Publications
Year: 2023
Language: English
Pages: 635
City: Los Angeles
Half Title Page
Title Page
Copyright Page
Dedication Page
Contents
Notes on the Editors and Contributors
Human–Machine Communication, Humacomm, and Origins: A Foreword by Steve Mann, 2022
Acknowledgements
Introduction to the Handbook
Part 1: Histories and Trajectories
1: Machines are Us: An Excursion in the History of HMC
2: The Interdisciplinarity of HMC: Rethinking Communication, Media, and Agency
3: Cybernetics and Information Theory in Human–Machine Communication
4: Cyborgs and Human–Machine Communication Configurations
5: The Meaning and Agency of Twenty-First-Century AI
6: The History and Future of Human–Robot Communication
7: From CASA to TIME: Machine as a Source of Media Effects
8: Computer-Supported Cooperative Work (CSCW) and Human–Machine Communication (HMC)
9: HMC and HCI: Cognates on a Journey
10: Developing a Theory of Artificial Minds (ToAM) to Facilitate Meaningful Human–AI Communication
11: HMC and theories of human–technology relations
12: Philosophical Contexts and Consequences of Human–Machine Communication
13: Critical and Cultural Approaches to Human–Machine Communication
14: Gender and Identity in Human–Machine Communication
15: Literature and HMC: Poetry and/as the Machine
16: Human–Machine Communities: How Online Computer Games Model the Future
17: Perfect Incommunicability: War and the Strategic Paradox of Human–Machine Communication
Part 2: Approaches and Methods
18: Human–Robot Interaction
19: Auditing Human–Machine Communication Systems Using Simulated Humans
20: Experiments in Human–Machine Communication Research
21: Detecting the states of our minds: Developments in physiological and cognitive measures
22: Human Shoppers, AI Cashiers, and Cloud-computing Others: Methodological Approaches for Machine Surveillance in Commercial Retail Environments
23: Visual Research Methods in Human–Machine Communications
24: Observing Communication with Machines
25: Coding ethnography: Human–machine communication in collaborative software development
26: An ethnography for studying HMC: What can we learn from observing how humans communicate with machines?
27: Talking about “Talking with Machines”: Interview as Method within HMC
28: Feminist, postcolonial, and crip approaches to human–machine communication methodology
29: A Research Ethics for Human–Machine Communication: a First Sketch
Part 3: Concepts and Contexts
30: Rethinking Affordances for Human–Machine Communication Research
31: Affect Research in Human–Machine Communication: The Case of Social Robots
32: Social Presence in Human–Machine Communication
33: Interpersonal Interactions Between People and Machines
34: Dual-Process Theory in Human–Machine Communication
35: Privacy and Human–Machine Communication
36: Natural language processing
37: Datafication in Human–Machine Communication Between Representation and Preferences: An Experiment of Non-binary Gender Representation in Voice-controlled Assistants
38: Human–Machine communication and the domestication approach
39: Intersectionality and Human–Machine Communication
40: Human–Machine communication, artificial intelligence, and issues of data colonialism
41: A Feminist Human–Machine Communication Framework: Collectivizing by Design for Inclusive Work Futures
42: Dishuman–Machine Communication: Disability Imperatives for Reimagining Norms in Emerging Technology
43: Robotic Art – The Aesthetics of Machine Communication
44: Labor, Automation, and Human–Machine Communication
45: The Brain Center Beneath the Interface: Grounding Hmc in Infrastructure, Information, and Labor
46: AI, Human–Machine Communication and Deception
47: Governing the Social Dimensions of Collaborative Robotic Design: Influence, Manipulation, and Other Non-Physical Harms
48: Who’s Liable?: Agency and accountability in human–machine communication
49: The popular cultural origin of communicating robots in Japan
Part 4: Technologies and Applications
50: Human social relationships with robots
51: Algorithms as a Form of Human–Machine Communication
52: Bot-To-Bot Communication: Relationships, Infrastructure, and Identity
53: Communicating with conversational assistants: Uses, contexts, and effects
54: Conceptualizing Empathic Child–Robot Communication
55: Haptics, Human Augmentics, and Human–Machine Communication
56: HMC in Love, Sex and Robots
57: Virtual Reality as Human–Machine Communication
58: HMC in the Educational Context
59: Human–Machine Communication in Healthcare
60: Why Human–Machine Communication Matters for the Study of Artificial Intelligence in Journalism
61: Human–Machine Communication in Marketing and Advertising
62: Human–Machine communication in retail
63: Autonomous Vehicles: Where Automation Ends and the Communication Begins
64: HMC in Space Operations
65: Religious Human–Machine Communication: Practices, Power, and Prospects
Index
