The Power of Humility in Leadership: Influencing as a Role Model

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To many people, the words ‘leader’ and ‘humble’ are not natural bedfellows. Yet once they have grasped the definition most employees desire a humble leader, while a majority of managers believe they already are one. What appears deceptively simple is trickier than expected. Narcissism, lack of perception, fixed mindsets, and neuronal default settings are only a few of the stumbling blocks on the path to humility.

What exactly is this sought-after humility? Humility consists of four key elements: 1) Seeing one’s own strength and weaknesses and revealing them where needed for the bigger picture;
2) Appreciating others for what they are, do now and can do; 3) Being open and willing to learn; 4) Understanding that we are all only a small part of a larger picture, easily replaceable and favored by luck and circumstance. Therefore, humility has nothing to do with being weak or hiding the light under the bushel. Instead, it is about clarity, taking a step back from one’s ego and thus being able to serve the greater picture.

The author’s own research with more than 3,500 managers contributes to the canon of positive effects of humility that have been measured by dozens of researchers during the last decade. Humility benefits employees (ranging from better performance, more innovation, stronger resilience to better client relations, and stronger morals), the organization (ranging from better ambidextrous strategies, a better culture to fewer sunk costs) and the managers themselves (ranging from more seen leadership potential to less stress and better relationships with employees). Dozens of case studies, quotes from more than 170 interviews with top managers, lively storytelling of real-life examples, and solid research with actionable take-aways, plus personal assessments, make this an eminently readable and practical book for managers worldwide.

Author(s): Franziska Frank
Publisher: Routledge/Productivity Press
Year: 2023

Language: English
Pages: 328
City: New York

Cover
Half Title
Title Page
Copyright Page
Table of Contents
About the Author
Introduction
Chapter 1 The Image of Humility Today
Summary
At First Glance, Professional Investors Do Not Like Humble Executives
The Business Press Loves Simple Explanations
Only Employees Already Know that They Want Humility
Notes
Chapter 2 Defining and Measuring Humility for Everyday Business
Summary
Looking at Humility in the Historical Perspective
Humility Today
Assessing Yourself Correctly
Appreciating Others
Openness and Willingness to Learn
The Bigger Picture
What Managers and Employees Say about Humility
Measuring Humility
Notes
Chapter 3 The Status of Humility in Companies in Our Day and Age
Summary
Not Enough Managers Show Humility
People Overestimate Their Own Humility
Size of Company Only Selectively Relevant
The Interesting Issue of Men and Women
Only Some Difference in Humility According to the Level in the Company
The Length of Time Spent in a Position Has No Impact on Humility
Diversity Is Better for Humility
Number of Direct Reports Matter
Covid-19 Changes a Little
Four Activities Strengthen One's Own Humility
Notes
Chapter 4 The Benefits of Humility
Summary
The Fundamental Effects of Humility
Benefits of Humility for Employees
Better Individual Performance
Better Team Performance
More Creativity and Innovation
More Emotional Labor and “Deep Acting”
Stronger Morals and Ethics
More Acceptance of Differentiating Behavior
Better Top Management Teams
Summary: Seven Measurable Benefits of Humility for Employees
Benefits of Humility for the Organization
More Successful Strategy
The Type of Strategy
Communication of Strategy
The Implementation
Better Culture
Greater Willingness to Take on Responsibility
More Diversity
Less Turnover
Less Investment in Loss-Making Projects
More Customer Loyalty
Summary
Benefits of Humility for the Leader Themselves
Better Performance
More Perceived Leadership Potential and More Promotions
Less Exhaustion
Better Dealing with Stress
Better Relationships
Better Understanding of Employees
The Wanting of Employees
The Feeling of Employees
Summary
The Upside of Humility for Start-ups
A Short Pause
Notes
Chapter 5 Willingness to Recognize One’s Own Strengths and Weaknesses (and to Show Them Where It Makes Sense)
Summary
Stumbling Blocks When Looking at Strengths and Weaknesses
Self-Perception: Danger of Narcissism
Self-Perception: The Danger of Overconfidence
Self-Perception: The Imposter Syndrome
Self-Perception: Limits of Biology
In the Interaction: Considering Yourself as Being Too Obvious
In Interaction: Overestimating Your Own Significance
The Spotlight-Effect
The Role of the Team
The Role of Chance and Luck
Recognizing Your Own Strengths and Weaknesses
Showing Strengths and Weaknesses Correctly
How Do I Show My Weaknesses and Mistakes Correctly?
Showing Strengths Correctly
Notes
Chapter 6 Appreciating Others
Summary
The Consequences of Appreciation
Stumbling Blocks in Appreciating Others
How to Get Appreciation Right?
Notes
Chapter 7 Ability to Learn and Openness to New Ideas and Feedback
Summary
Willingness to Learn
Knowing That Something Can Be Learned
Learning from Errors and Not-Knowing
Knowing How Something Can Be Learnt
Meditation as a Tool for Learning and Humility
Knowing How to Create a Culture of Learning
Notes
Chapter 8 Seeing the Bigger Picture
Summary
What Is the Bigger Picture?
The Bigger Picture in Everyday Life
See the Bigger Picture
Yourself
Your Role
The World and Beyond
Notes
Chapter 9 The Limits and Disadvantages of Humility
Summary
Humility Must Be Real and Not Fake
Humility Allows Employees to Object
Success of Humility Depends on the Employee and the Situation
Power Distance
Demography
Without a Good Top Team, Humility Is Useless
Underestimating Your Own Knowledge
Too Little Exchange of Knowledge
Humility in the Absence of Competence Does Not Work
Humility Can Be Stressful for Employees
A Different Image
Notes
Chapter 10 Different Nationalities, Ages and the Topic of Gender Revisited
Summary
Nationalities
Britain
China
France
Germany
India
Italy
The Netherlands
Singapore
Switzerland
US
What to Take From All of This?
Gender
Candidate A: Nina/Nick
Candidate B: Hester/Henry
Age
Notes
Chapter 11 Humility in Politics
Summary
Do Humble Politicians Manage to Get Elected?
Can Politicians Stay Humble after Having Been Elected?
Notes
Chapter 12 Examples of Humility as an Inspiration
Summary
Pixar
Zappos
Benjamin Franklin
Humility in Action: Interacting with Employees
Humility in Action: Communication
Humility as Seen by Benedictine Monk
Humility in Selected Well-Known CEOs
Admitting Weaknesses and Errors
Showing Strengths
Appreciating Others
Willingness to Learn
The Bigger Picture
Notes
Chapter 13 How to Implement Humility in Your Company and a Glance into the Future
Summary
A Glance into the Future
Notes
Appendix
Index