Fully grasp the core principles of logistics, distribution management and the supply chain, in addition to emerging trends and the latest technologies, with this definitive guide that offers clear and straightforward explanations.
The Handbook provides practitioners and students with a complete, step-by-step overview of the many different aspects of setting up, managing and optimizing supply chains. Designed to offer a full appreciation of how supply chains are planned and operated, it is structured logically and delves into topics in more clarity and detail than disparate collections of research papers. Integrating both strategic and tactical insights, this textbook is underpinned throughout by real-world data and worked examples that bring the concepts to life.
The seventh edition offers:
Updates and solutions designed to meet the challenges faced by those studying and working in the sector
New coverage of future supply chain related technologies, including artificial intelligence, data analytics, digital twins and autonomous mobile robots and how these can be used to optimize operations and increase productivity
Online resources including lecture slides (tables, images and formulae from the text), acronyms and abbreviations and infographics.
Written by an author team with extensive practical experience in some of the most challenging environments across the world, this seminal text is an invaluable resource for both practitioners and students, providing a useful desk reference for topics across the wide ranging and vitally important fields of logistics and the supply chain.
Author(s): Alan Rushton, Phil Croucher, Peter Baker
Edition: 7
Publisher: Kogan Page
Year: 2022
Language: English
Pages: 822
City: London
Halftitle Page
Title Page
Copyright Page
Contents
List of Figures and Tables
About the Authors
Preface
Part One Concepts of logistics and distribution
01 Introduction to logistics and distribution
Introduction
Scope and definition
Historical perspective
Importance of logistics and distribution
Logistics and supply chain structure
02 Integrated logistics and the supply chain
Introduction
The total logistics concept
Planning for logistics
The financial impact of logistics
Globalization and integration
Integrated systems
Competitive advantage through logistics
Logistics and supply chain management
The importance of integration
03 Customer service and logistics
Introduction
The importance of customer service
The components of logistics-related customer service
Two conceptual models of service quality
Developing a customer service policy
Levels of customer service
Measuring customer service
Service level agreements
The importance of customer service
04 Channels of distribution
Introduction
Physical distribution channel types and structures
Channel selection
Outsourcing channels
05 Key issues and challenges for logistics and the supply chain
Introduction
The digital supply chain
The external environment
Manufacturing and supply
Logistics and distribution
Retailing
The consumer
Part Two Planning for logistics
06 Logistics planning overview
Introduction
Pressures for change
Corporate strategic planning overview
Logistics design strategy
Key logistics design factors
The product life cycle
Packaging
Unit loads
07 Logistics processes
Introduction
The importance of logistics processes
Logistics process types and categories
An approach to process design and redesign
Tools and techniques
08 Supply chain segmentation
Introduction
Product segmentation
Demand and supply segmentation
Marketing segmentation
Combined segmentation frameworks
Two-tier supply chains
Implementation
09 Logistics costs and trade-off analysis
Introduction
The role of distribution centres and warehouses
Cost relationships
10 Logistics network planning
Introduction
A planned approach or methodology
Initial analysis and option definition
Logistics modelling: logistics options analysis
Evaluate results, develop implementation plan
11 Logistics management and organization
Introduction
Logistics relationships with other corporate functions
Logistics organizational structures
Organizational integration
The role of the logistics or distribution manager
Payment systems
12 Omnichannel fulfilment
Introduction
Issues
Food retailing
Non-food retailing
Implementation
13 Manufacturing logistics
Introduction
Typology of operations
Just-in-time
Material requirements planning (MRP)
Manufacturing resource planning (MRPII) and further developments
Flexible fulfilment (postponement)
The effects on distribution activities
Additive manufacturing
Part Three Procurement, inventory and demand forecasting
14 Procurement and supply
Introduction
The procurement cycle
The scope of procurement
Setting the procurement objectives
Managing the suppliers
Expediting
Procurement performance measures
Collaborative planning, forecasting and replenishment
Factory gate pricing
E-procurement
Corruption
15 Inventory: the basic concepts
Introduction
The need to hold stocks
Types of stockholding/inventory
Stockholding policy implications for other logistics functions
Inventory costs
Reasons for rising inventory costs
Inventory replenishment systems
The reorder point and safety stock
The bullwhip or Forrester effect
The economic order quantity
16 Inventory and the supply chain
Introduction
Push and pull systems
The lead-time gap
Inventory and time
Analysing time and inventory
17 Inventory planning and demand forecasting
Introduction
Inventory-planning horizons
Demand forecasting
Qualitative forecasting methods
Quantitative forecasting methods
Inventory planning for manufacturing
Inventory planning for retailing
Inventory planning for the supply chain
Part Four Warehousing and storage
18 Principles of warehousing
Introduction
The role of warehouses
Warehouse operations
Costs
Packaging and unit loads
19 Storage and handling systems (palletized)
Introduction
Pallet moving equipment
Pallet stacking equipment
Palletized storage systems and equipment
Comparison of different types of palletized storage equipment
Rack safety
20 Storage and handling systems (non-palletized)
Introduction
Small-item storage systems
Long loads storage and handling systems
Truck attachments
Cranes
Conveyors
Automated guided vehicles and autonomous mobile robots
Hanging garment storage and handling systems
21 Order picking and packing
Introduction
Order picking concepts
Order picking equipment
Sortation
Picking area layout
Pick face size
Slotting
Pick routes
Information: alternative methods for order picking
Picking productivity
Replenishment
Packing and added-value services
22 Receiving and dispatch
Introduction
Receiving processes
Dispatch processes
Cross-docking
Returned goods
Receiving and dispatch equipment
Layouts
Yard management
23 Warehouse design
Introduction
Strategic issues affecting warehousing
Design procedure
Design of specialist warehouses
24 Warehouse management and information
Introduction
Operational management
Information technology
Part Five Freight transport
25 International logistics
Introduction
Relative importance of the main modes of freight transport
Method of selection
Operational factors
Transport mode characteristics
Consignment factors
Cost and service requirements
Aspects of international trade
26 Maritime transport
Introduction
Structure of the industry
Common shipping terms
Documentation
Vessel classification and certification
Common ship types and their cargoes
Ports and cargo handling
Other factors
27 Air transport
Introduction
Structure of the industry
Air cargo handling
Types of air freighter
Documentation
Air hubs and spokes
Air freight pricing
Air cargo security
Space freight transport
28 Rail and intermodal transport
Introduction
Intermodal equipment
Intermodal vehicles
Intermodal infrastructure
Mode shift grant schemes
Rail transport
29 Road freighttransport
Introduction
Main vehicle types
Types of operation
Load types and characteristics
Main types of vehicle body
The wider implications of vehicle selection
Vehicle acquisition
30 Road freight transport: vehicle costing
Introduction
Why use road freight transport vehicle costing?
Road transport costing: key information required
Vehicle standing costs
Vehicle running costs
Overhead costs
Costing the total transport operation
Whole life costing
Vehicle cost comparisons
Zero-based budgets
Direct product profitability
31 Road freight transport: planning and resourcing
Introduction
Key planning areas for road freight transport
Main types of road freight transport
Transport resources: planning and operational requirements
Vehicle utilization
Fleet management
Vehicle telematics
32 Road freight transport: routeing and scheduling
Introduction
Vehicle routeing and scheduling issues
Manual methods of vehicle routeing and scheduling
Computer routeing and scheduling
33 International freight forwarding
Introduction
The role of the freight forwarder
Specialized services
Documentation
Cargo insurance
Project logistics
Common terms explained
Part Six Outsourcing logistics
34 Outsourcing: operations and services
Introduction
Breadth of outsourcing
Logistics functions provided by 3PLs
Types of services available
Specialist value-added services
35 Outsourcing: decision criteria
Introduction
Different types of operation: dedicated or multi-user?
Drivers and drawbacks of outsourcing logistics
36 Outsourcing: the selection process
Introduction
Approach
Detailed steps
37 Outsourcing: management
Introduction
Managing the relationship
Implementation planning
Monitoring an outsourced logistics operation
Part Seven Operational management
38 Cost and performance monitoring
Introduction
Why monitor?
Different approaches to cost and performance monitoring
What to measure against?
A logistics operational planning and control system
Good practice
Influencing factors
Logistics metrics and KPIs
The presentation of metrics
39 Benchmarking logistics operations
Introduction
Why should an organization engage in benchmarking?
Key steps to benchmarking
Formal benchmarking systems
Benchmarking distribution operations
40 Information and communication technology in the supply chain
Introduction
Basic communication systems
Key applications in the supply chain
E-commerce
The digital supply chain
41 Security and safety
Introduction
International security measures
Strategic security measures
Tactical security measures
Safety in the distribution centre and warehouse
42 Logistics and the environment
Introduction
International agreements and governmental actions
Industry actions
Environmental management systems (EMS)
43 Humanitarian logistics
Introduction
Key facts
Key differences
Key terms
Performance measurement
Pre-positioning of resources
Assessment and planning
The cluster approach
Distribution
Further reading
References
Acronyms and Abbreviations
Index
