How to use the Design Thinking Tools
A practical guide to make innovation happen
The Design Thinking Toolbox explains the most important tools and methods to put Design Thinking into action. Based on the largest international survey on the use of Design Thinking, the most popular methods are described in four pages each by an expert from the global Design Thinking community. If you are involved in innovation, leadership, or design, these are tools you need. Simple instructions, expert tips, templates, and images help you implement each tool or method.
• Quickly and comprehensively familiarize yourself with the best design thinking tools
• Select the appropriate warm-ups, tools, and methods
• Explore new avenues of thinking
• Plan the agenda for different design thinking workshops
• Get practical application tips
The Design Thinking Toolbox help innovators master the early stages of the innovation process. It’s the perfect complement to the international bestseller The Design Thinking Playbook.
Author(s): Michael Lewrick , Patrick Link, Larry Leifer
Year: 2020
Language: English
Pages: 316
Tags: A Guide to Mastering the Most Popular and Valuable Innovation Methods
The Design Thinking Toolbox
Preface
Contents
The Toolbox in a nutshell
The global survey
Results of the survey
What is design thinking?
Design thinking?
Who is Lilly?
Quick start
The Toolbox
Warm-ups that fit the setting
Popular warm-ups
Clapping game
Bingo
Stop & go
30 circles
Ninja
Marshmallow challenge
Phase: Understand
Problem statement
Design principles
Interview for empathy
Explorative interview
Ask 5x why
5W+H questions
Jobs to be done
Extreme users/Lead users
Stakeholder map
Emotional response cards
Phase: Observe
Empathy map
Persona/User profile
Customer journey map
AEIOU
Analysis questions builder
Peers observing peers
Trend analysis
Phase: Define point of view
“How might we...” question
Storytelling
Context mapping
Define success
Vision cone
Critical items diagram
Phase: Ideate
Brainstorming
2x2 Matrix
Dot voting
6-3-5 Method
Special brainstorming
Analogies & benchmarking as inspiration
NABC
Blue ocean tool & buyer utility map
Phase: Prototype
Frequently used kinds of prototypes
Focused experiments - Critical Experience Prototype (CEP) & Critical Function Prototype (CFP)
Crazy experiments – Dark horse prototype
Combined experiments - Funky prototype
Imagining the future - Vision prototype
Prototype with a first function - functional (system) prototype
Solutions in detail - “X is finished”
(Hopefully) at the finish – Final prototype
Exploration map
Prototype to test
Service blueprint
MVP = Minimum viable product
Phase: Test
Testing sheet
Feedback capture grid
Powerful questions in experience testing
Solution interview
Structured usability testing
A/B Testing
Phase: Reflect
I like, I wish, I wonder
Retrospective “sailboat”
Create a pitch
Lean canvas
Lessons learned
Road map for implementation
Problem to growth & scale innovation funnel
Applications
Universities: ME310 at Stanford University
Companies: “Co-creation toolbox” by Siemens
Intrapreneurship: “Kickbox” by Swisscom
Transformation: “Digital transformation road map”
Promotion of young talent: “Young innovators”
Personal change: “Design thinking life”
Closing words
Authors & contributors
Sources and index
Workshop Planning Canvas
EULA
