The Boundaryless Enterprise: Information, Organization & Leadership

Preface
Preface to the First Edition
Preface to the Sixth Edition
Contents
Chapter 1: Information, Organization, and Leadership: On the Way to the Boundaryless Enterprise
1.1 Changes in Competitive Conditions and Corporate Structures
1.1.1 Profound Change in Competitive Conditions
1.1.2 Profound Changes in Society and the World of Work
1.1.3 Potentials of Digital Technologies
1.2 New Organizational Concepts: Overcoming Boundaries
1.2.1 Stronger Market Orientation to be able to Cope with the Changed Competitive Conditions Outlined
1.2.2 Technical and Nontechnical Forms of Networking
1.2.3 New Forms of Employee Management to Develop and Exploit Employee Potentials
1.3 Structure and Characteristics of This Book
References
Chapter 2: Market Dynamics and Competition: The Crucial Role of Information
2.1 Why Enterprises and Markets?
2.2 Theories of Organization
2.2.1 Institutions and Treaties
2.2.2 Property Rights Theory
2.2.3 Transaction Cost Theory
2.2.4 Principal-Agent Theory
2.3 Information and Network Economy
2.3.1 Production and Distribution of Information
2.3.2 Use of Information
2.4 Implications for Companies and Markets
References
Chapter 3: Basic Models of Human Information and Communication Behavior
3.1 The Importance of Information and Communication in Organizations
3.1.1 Information Needs and Information Supply
3.1.2 First-Time Confirmation Model
3.1.3 Information Behavior According to O’Reilly
3.2 Selected Models of Communication Behavior
3.2.1 Three-Level Model of Semiotics
3.2.2 Typical Communication Models
3.2.2.1 Axioms of Communication According to Watzlawick et al. (1990)
3.2.2.2 Neuberger’s TALK Model
3.2.2.3 Four Sides of a Message (Schulz von Thun)
3.3 Task, Medium, and Communication
3.3.1 Perspectives on Media Choice: Results of Media Choice Research
3.3.2 Digital Leadership: The Impact of New Media on Corporate and Employee Management
3.4 Models of Knowledge
3.4.1 The Importance of Knowledge
3.4.2 Knowledge Between Coordination and Motivation
3.5 Information, Communication, and Trust
3.5.1 The Importance of Trust in Intra- and Inter-Organizational Contexts
3.5.2 Information Behavior and Trust
3.5.3 Trust Building and Communication
3.6 Conclusions for Management
References
Chapter 4: Technology in the Boundaryless Enterprise: Digitalization as Driver for the Dissolution of Boundaries?
4.1 Technologies as Enablers
4.2 Overarching Trends in Digitization
4.3 Big Data: Relevance of the Data
4.4 Networked Production: Industry 4.0
4.5 Cloud Computing: Problem-Oriented Access to Services
4.6 Blockchain Technology: Secure Transactions
4.7 Artificial Intelligence: New Interactions Between Man and Machine
4.8 Conclusions for Management and Leadership
References
Chapter 5: Dissolution of Hierarchies: Modularization
5.1 Basic Idea and Characteristics of Modular Forms of Organization
5.2 Forms of Implementation of Modularization
5.2.1 The Spectrum of Modularization Concepts
5.2.2 Modularization Concepts at the Organizational Level
5.2.2.1 Profit Center Structures with Centralized and Decentralized Modules
5.2.2.2 Modularization by Region and Local Individual Markets
5.2.2.3 Potential for Conflict at the Level of the Company
5.2.3 Modularization Concepts at the Level of Process Chains
5.2.3.1 Institutionalization of Business Processes
5.2.3.2 Potential for Conflict at the Level of Processes
5.2.4 Modularization Concepts at the Level of Work Organization
5.2.4.1 Semi-autonomous Groups
5.2.4.2 Teams
5.2.4.3 Multiteaming
5.2.4.4 Potential for Conflict at the Level of Work Organization
5.3 Modularization and Interactive Value Creation
5.3.1 Involving the Customer in the Value Creation Process
5.3.2 Product Individualization (Mass Customization) and Open Innovation
5.4 Conclusions for Management and Leadership
References
Chapter 6: Dissolution of the Company: Networks
6.1 Basic Idea and Explanatory Approaches of Hybrid Organizational Structures
6.2 Forms of Realization of Hybrid Organizations
6.3 Forms of Cooperation
6.3.1 Systematization of Cooperations
6.3.2 Organization of Cooperations
6.4 Forms of Control
6.5 Business Networks and Platforms
6.6 Conclusions for Management
References
Chapter 7: Overcoming Location Boundaries: Virtual Enterprise
7.1 Basic Idea and Characteristics of Virtual Forms of Organization
7.2 Forms of Implementation of Virtualization
7.2.1 Overcoming Location Boundaries at the Market and Business Environment Level
7.2.2 Overcoming Location Boundaries at the Level of Value Creation and Company Success
7.2.3 Overcoming Location Boundaries at the Level of People and Work
7.3 Virtualization and Organization
7.3.1 “Virtual Size” Despite “Real Smallness”
7.3.2 Centralization Despite Decentralization
7.3.3 Generalization Despite Specialization
7.3.4 Virtual Teams
7.3.5 Limits of Virtual Organizations
7.4 Conclusions for Management and Leadership
References
Chapter 8: The Human Being in the Boundaryless Enterprise: New Demands on Employees and Managers
8.1 The Human Being in the Boundaryless Organization: “Working World 4.0”
8.1.1 The Importance of People in Changing Competitive Conditions
8.1.2 New Models of Work Structuring in the Boundaryless Organization
8.2 The New Role of Customers, Employees, and Managers in the Boundaryless Organization
8.2.1 The New Role of the Customer
8.2.2 The New Role of the Employee
8.2.3 The New Role of the Manager
8.3 Conclusions for Management and Leadership
References