Teaching Communication, Skills and Competencies for the International Workplace: A Resource for Teachers of English

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Backed by evidence and research, this practical book presents an innovative yet comprehensive approach to teaching non-native English speakers the main communication and cultural competencies that are required to succeed in an international English-speaking workplace. Each unit includes strategies for teaching key skills, tasks to encourage reflection and notes on relevant cultural and technological issues. Practical features in each unit include lesson plans and materials, insights from research, extension tasks, reflection activities and further readings.

Supported by current learning theories, key teaching methodologies and assessment materials, the chapters address the challenges that non-native English speakers may face in the international English-speaking workplace. Areas of focus include:

  • Job hunting
  • Job applications
  • Interviews
  • Interpersonal, written and spoken communication
  • Performance appraisals
  • Applying for promotions

Written for pre-service, practicing and future teachers, with specific guidance for each role, this is an essential resource for all educators who want to confidently address the challenges that non-English speakers may encounter at work, including linguistic proficiency, cultural awareness and the use of technology.

Author(s): Julio Gimenez
Publisher: Routledge
Year: 2023

Language: English
Pages: 335
City: New York

Cover
Half Title
Title Page
Copyright Page
Support Material
Table of Contents
List of Illustrations
Figures
Tables
Preface
Acknowledgements
A roadmap for using the book
Part I: Getting ready
Introductory unit: Reflections for the (new) teacher
I.1 Introducing teaching principles
I.2 Exploring learning theories, teaching approaches and classroom techniques
I.2.1 Second Language Acquisition (SLA)
I.3 Designing teaching lessons
I.4 Principles for evaluating, selecting and adapting teaching materials
I.5 Assessing learning
I.6 Summary
Further readings: An annotated bibliography
Part II: Preliminaries
Unit 1: Teaching skills and competencies for job hunting
1.1 Introducing job hunting
1.2 Key skills and competencies for job hunting
1.2.1 Identifying key skills and competencies for job hunting
1.2.2 Collecting information about your students
1.2.3 Learning outcomes (LOs)
1.3 Designing lessons for job hunting
1.4 Materials for teaching job-hunting skills and competencies
1.4.1 Materials for teaching how to read job ads critically
1.4.2 Materials for teaching how to understand job requirements
1.4.3 Materials for teaching how to profile
1.5 Assessing learning
1.5.1 Self-assessing job-hunting skills/competencies
1.5.2 Assessing job-hunting skills/competencies
1.6 Summary
Further readings: An annotated bibliography
Unit 2: Teaching skills and competencies for job applications
2.1 Introducing job applications
2.2 Key skills and competencies for job applications
2.3 Designing lessons for job applications
2.3.1 Task
2.4 Materials for teaching job application skills and competencies
2.5 Assessing learning
2.5.1 Self-assessing skills and competencies for job applications
2.5.2 Assessing skills and competencies for job applications
2.5.2.1 Applying for a job
2.6 Summary
Further readings: An annotated bibliography
Unit 3: Teaching skills and competencies for job interviews
3.1 Introducing job interviews
3.2 Key skills and competencies for job interviews
3.3 Designing lessons for job interviews
3.4 Materials for teaching job interview skills and competencies
3.4.1 Dealing with interview questions
3.4.2 Engaging with interview tasks
3.5 Assessing learning
3.5.1 Self-assessing skills and competencies for interview skills
3.5.2 Assessing skills and competencies for interview skills
3.5.2.1 Job interview simulation task
3.6 Summary
Further readings: An annotated bibliography
Part III: The new job
Unit 4: Teaching skills and competencies for interpersonal communication
4.1 Introducing interpersonal communication
4.2 Key skills and competencies for interpersonal communication in the workplace
4.3 Designing lessons for interpersonal communication
4.3.1 Lesson plan 1
4.4 Materials for teaching interpersonal communication skills and competencies
4.4.1 Materials set 1
4.4.2 Materials set 2
4.5 Assessing learning
4.5.1 Self-assessing skills and competencies for interpersonal communication
4.5.2 Assessing skills and competencies for interpersonal communication
4.6 Summary
Further readings: An annotated bibliography
A task-based approach
Unit 5: Teaching skills and competencies for written communication
5.1 Introducing written communication in the workplace
5.2 Key skills and competencies for internal and written communication in the workplace
5.3 Designing lessons for internal and written communication
5.3.1 Lesson plan for managing internal communication
5.3.2 Lesson plan for written communication for the workplace
5.4 Materials for teaching internal and written communication skills and competencies
5.4.1 Materials set 1 (to accompany Lesson plan 1)
5.4.2 Materials set 2 (to accompany Lesson plan 2)
5.5 Assessing learning
5.5.1 Self-assessing skills and competencies for internal and written communication
5.5.2 Assessing skills and competencies for internal and written communication
5.6 Summary
Further readings: An annotated bibliography
Unit 6: Teaching skills and competencies for spoken communication
6.1 Introducing spoken communication in the workplace
6.2 Key skills and competencies for spoken communication
6.3 Designing lessons for spoken communication
6.4 Materials for teaching spoken communication skills and competencies
6.5 Assessing learning
6.5.1 Self-assessing skills and competencies for spoken communication in the workplace
6.5.2 Assessing skills and competencies for spoken communication
6.6 Summary
Further readings: An annotated bibliography
Speach me
Part IV: Appraisal and promotion
Chapter 7: Teaching skills and competencies for performance appraisals
7.1 Introducing performance appraisals in the workplace
7.2 Key skills and competencies for performance appraisals
7.3 Designing lessons for performance appraisal
7.4 Materials for teaching performance appraisal skills and competencies
7.5 Assessing learning
7.5.1 Self-assessing skills and competencies for performance appraisals
7.5.2 Assessing skills and competencies for performance appraisals
7.6 Summary
Further readings: An annotated bibliography
Chapter 8: Teaching skills and competencies for applying for promotion
8.1 Introducing applying for promotion
8.2 Key skills and competencies for applying for promotion
8.3 Designing lessons for applying for promotion
8.4 Materials for teaching applying for promotion skills and competencies
8.4.1 Set 1
8.4.2 Set 2
8.5 Assessing learning
8.5.1 Self-assessing skills and competencies for applying for promotion
8.5.2 Assessing skills and competencies for applying for promotion
8.6 Summary
Further readings: An annotated bibliography
Postface: Bringing it all together
References
List of resources
Associations
Journals
Sources of ideas and materials
Index