This foundational textbook investigates the economic, environmental and social sustainability issues facing the hospitality industry today, and explores ideas, solutions and strategies of how to manage operations in a sustainable way.
This updated fourth edition features new content including
Research on nature-based solutions and zero-carbon approaches in facilities, technologies for energy, water and waste management, changes in consumer behaviour, and environmental and social impacts of food production
A new chapter on employees, diversity, inclusion and well-being in the industry
A new chapter on the challenges of operating in the Global South
More than 100 international industry case studies and focused info boxes
New practical exercises, discussion questions and research project ideas based on real-life sustainability scenarios
Accessible and comprehensive, this book is essential reading for all students as well as current and future managers in the hospitality industry.
Author(s): Willy Legrand, Joseph S. Chen, Gabriel C. M. Laeis
Edition: 4
Publisher: Routledge
Year: 2022
Language: English
Pages: 818
City: London
Cover
Half Title
Title Page
Copyright Page
Table of Contents
List of illustrations
List of case studies
List of info boxes
Foreword
Preface
Acknowledgements
1 The Rationale for Sustainable Development
2 Sustainable Development and the Hospitality Industry
3 Energy
4 Waste
5 Water
6 Facilities
7 Accessibility
8 Employees
9 Food
10 Food and Beverage Management
11 Certification and Ecolabels
12 Marketing and Consumer Behaviour
13 Environmental Management Systems and Key Performance Indicators
14 ESG, Environmental Accounting and Externalities
15 Investing and Financing
16 Reporting and Communicating
17 Stakeholder Relationships and Partnerships
18 Social Entrepreneurship
19 Challenges of Operating in the Global South
Glossary
Index
