Strategic Culture Hacks: A Framework for Shaping Corporate Culture

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Culture Hacks are the agile instrument to fill the desired corporate culture with life in the daily business routine.

They keep the postulated values present and provide the necessary reflection of daily actions. Culture Hacks address the mindset and the concrete behavior, thus making the corporate culture tangible for all employees at every level of the hierarchy. 

This book is dedicated to this topic, which is increasingly perceived as important. Culture hacks represent an important element in shaping corporate culture. The topic is still relatively new, and the book is the first to present a comprehensive concept for the strategic use of culture hacks. It creates the link between corporate strategies and operational processes. The concept presented is very pragmatic: concrete models, tools, design principles and roadmaps clarify and accompany the implementation in operational practice. The book creates a framework for the targeted and strategic use of culture hacks to optimize corporate culture.

The book is aimed at all managers and employees involved in corporate culture.

The reader can expect the following content points:  
  • What are Culture Hacks?
  • Strategic Hacks - Nudging - Tips & Tricks 
  • Irritations and pattern breaks as ways to change behavior
  • Mindset and behavior - addressees of interventions
  • Impulses through and for New Work, Management 3.0 and Agility
  • Culture hacks as a guerrilla strategy
  • Proven design principles - suitable fields of application 
  • Personal and organizational maturity levels
  • How they can be integrated into everyday business life
  • Inventory and roadmaps - Drawing from a pool of knowledge
  • Dynamic design of culture hack strategies
  • With digressions on Paradoxical Intervention, Empathy, 
  • Psychological safety, mindset and behavior
  • Successful implementation - Do's and Don't's
  • Numerous examples illustrate the procedure 

Author(s): Josef Herget
Publisher: Springer
Year: 2023

Language: English
Pages: 126
City: Berlin

Preface
Contents
1 Culture Hacks—Basics and Classification
Abstract
1.1 Culture Hacks—Their Meaning and Role in Shaping Corporate Culture
1.2 Typology of Culture Hacks
1.2.1 Strategy-Oriented Culture Hacks: Mindset and Behavior
1.2.2 Decision Architecture-Oriented Culture Hacks: Nudging
1.2.3 Artifact-Induced Culture Hacks: Methods, Formats and Tips & Tricks
1.3 Dimensions of Culture Hacks
1.3.1 Psychological Dimension
1.3.2 Social Dimension
1.3.3 Organisational Dimension
1.4 Irritation—Intervention—Pattern Break
1.5 Culture Hacks—Concrete Effects and Goals
1.6 Culture Hacks as Guerrilla Strategy
1.7 Culture Hacks as a Permanent Compass—A Perspective View
References
2 Significance and Examples of Culture Hacks in Practice
Abstract
2.1 What are The Drivers of Culture Hacks?
2.2 For Which Organizations are Culture Hacks Suitable?
2.3 How Do Culture Hacks Get into the Company?
2.4 Culture Hacks in Daily Use—Some Examples
2.4.1 Strategically Oriented Culture Hacks
2.4.2 Nudging-Oriented Culture Hacks
2.4.3 Artifact-Induced Culture Hacks
2.4.4 Evaluation of the Respective Manifestations of Culture Hacks
References
3 Achieving the Best Effect—When and Where to Use Them?
Abstract
3.1 When Should Culture Hacks be Used?
3.2 Diagnosis: Evaluating Potential
3.3 Strategy: Identify Candidates
3.4 Roadmap
3.5 Requirements for the Effective use of Culture Hacks
3.5.1 Organizational Maturity
3.5.2 Personal Maturity
References
4 Preparing Culture Hacks for Success
Abstract
4.1 Qualification and Competence
4.1.1 Training
4.1.2 Coaching
4.2 Tools
4.2.1 Processes
4.2.2 Methods and Instruments
References
5 Successful Implementation—How Culture Hacks Come into the System
Abstract
5.1 The Dose Creates the Effect!
5.2 Systematics—From Puzzle to Mosaic
5.3 Manage the System, Not the People—Hack the System, Not the People
5.4 Determine The Level
5.5 From Individual Hacks to Team Hacks
5.6 From Empowerment to Encouragement
5.7 Where to Start—And Then What?
5.8 Designing Dramaturgy and Blueprint
References
6 Inventory of Culture Hacks—Some Further Ideas
Abstract
6.1 Strategy-Oriented Culture Hacks
6.2 Nudging-Oriented Culture Hacks
6.3 Artifact-Induced Culture Hacks
References
7 Dynamic Design of Culture Hack Processes
Abstract
7.1 Basic Strategies for Implementing Culture Hacks
7.1.1 Generic Level
7.1.2 Process Level
7.1.3 Point Level
7.1.4 Strategy Integration
7.2 Designing Cultural Hack Strategies
References
8 Evaluation and Optimization—How Do Culture Hacks Work?
Abstract
8.1 Evaluate the Entire Process
8.2 Essential Evaluation Steps
8.2.1 Collect and Evaluate Feedback
8.2.2 Systematically Measure
8.2.3 Better Culture Hacks Through Qualification
8.2.4 Integration into Employee Goals and -Evaluation
8.3 Optimization of the Use of Culture Hacks
8.3.1 Corporate Culture Model
8.3.2 Structures and Processes
8.3.3 Integration in Cultural Work
8.3.4 Steer the Process With a Culture-Hacks-Canvas
9 Avoiding Mistakes—Mastering Challenges. Guidelines for Sustainable Success
Abstract
9.1 No Strategy
9.2 No Systematics
9.3 Inadequate Competence
9.4 Trying To Do Too Much
9.5 Not demanding enough
9.6 Proceeding Too Quickly
9.7 Strengthening the Connection
9.8 Emphasize Appreciation
9.9 Avoid Cynicism and Sarcasm
9.10 Overburdening the System
References
10 Culture Hacks as Instruments for Personnel and Organizational Development
Abstract
10.1 Personal Perspective
10.2 Team Perspective
10.3 Organizational Perspective
10.4 Creating a Methodological Laboratory
10.5 Live Entrepreneurship
10.6 Fill Values With Life
10.7 Let it be Human in the Company
10.8 Live Corporate Culture—Implement Agility Through Hacks
References
Epilog