Speaking Up in a Culture of Silence: Changing the Organization Activity from Bullying and Incivility to One of Listening and Productivity

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We know we should speak up and question what is being taken as normal in our work cultures ― to notice and call out bad behaviour and resist being silenced. This book is a guide to what it takes to do this in a way that doesn’t expose you to the countermeasures of people who do not like being questioned. What is explored through case studies and personal experience are ideas about how to resist being silenced at work where there are competing demands on your time and energy and where people have learnt to tolerate bad and uncivil behaviours just to get the work done. There are no magic solutions or calls for decisive action. Just some modest ideas about what can help you hold onto your voice and your thinking so that when the time is right, you can say something that just may help keep us all a bit safer.

Author(s): David Naylor
Publisher: Routledge/Productivity Press
Year: 2022

Language: English
Pages: 202
City: New York

Cover
Half Title
Title
Copyright
Contents
Preface
About the author
1 Introduction
Working in the gap
Structure of the book
The chapters
Notes
2 The tyranny of the bed state meeting
Background
Meeting one—everyday tyranny
Another version—sharing the anxiety
Summary
Notes
3 They would have died anyway
A request refused
Does it have to be like this?
If I can’t say this, what can I say?
Facts and gaps
Summary
Notes
4 Not in my name
Introduction
Story—not in my name
Same moment heard differently
Leadership of ignorance
Closing comments
Notes
5 The origins of my talk and silence
Introduction
Conclusion
Notes
6 A guide to speaking up
Introduction
Section 1—What to think about before you speak
Section 2—In the moment
Compassion, not empathy
Think about the job
Conclusion
Notes
7 Can we talk about our conversational culture?
Introduction
Making the case—Part 1
Making the case—Part 2
Making the case—Part 3
Conclusion
Notes
8 Walking off the map
Introduction
Section 1—What to avoid
Section 2—A step-by-step guide
Closing comments
Notes
9 Staying hopeful
Introduction
The way of the ordinary
So, what is possible?
Notes
Index