Social Value in Practice

Cover
Half Title
Series Page
Title Page
Copyright Page
Table of Contents
List of figures
List of tables
Foreword
An introduction from the Series Editors
About the authors
Acknowledgements
SECTION I: Social value: the opportunity
1 Introduction
Social value
Polarisation of practice: measuring added value vis-à-vis value-based business
Call for action: the global Sustainable Development Goals (SDGs)
What does this book offer?
Chapter summary
References
2 Social value: the drivers, challenges, and opportunities
The context: growing construction market, workforce composition, skills and labour shortages, environmental challenges, and community engagement
What is ‘social value’?
Defining social value
Doing social value
Drivers for social value
Social value orientation
Ethics
Legislation and the regulatory frameworks
The business case
Differences between organisations, professions, and interpretations of value
Assessing and measuring social value
Measuring versus doing social value
Challenges related to the processes of assessing and measuring social value
The economics and politics of social value
Bureaucracy
Chapter summary
References
SECTION II: Co-creating social value
3 Stakeholder analysis and managing relationships with stakeholders
Stakeholder theory
Identify stakeholders
Categorise the stakeholders
Stakeholder matrix
Stakeholder mapping
Maintaining and managing the relationship, and continuous review and evaluation
Chapter summary
References
4 Managing people and considering, creating, and delivering social value
Senior management support and leadership
Contracts of employment and contracts for services: employees, workers, and the self-employed
Conditions of employment
Managing equality, diversity, and inclusion
Equality of opportunity – the legal case
Managing diversity and inclusion – the business case
Positive action and affirmative action
Intersectionality
Chapter summary
References
5 Degree apprenticeships
Background
Chartered quantity surveying degree apprenticeship
Employer-mentors: central to apprentices’ development
RICS Assessment of Professional Competence
Structured development programmes
RICS Counsellor
RICS Supervisor
Inspiring non-chartered mentors
Off-the-job training
Apprentice experience
‘Dangled in the deep end?’
Digital leaders
Motivated performers
Earn whilst you learn
Family and friends careers advice
An opportunity to develop skills, attract new entrants, create competitive advantage and social value, and connect with the SDGs
Equality, diversity, and inclusion
Chapter summary
References
6 Social value in procurement
Social procurement
JA Building Services Ltd
Social enterprises and social businesses
Chapter summary
References
7 Circular economy: delivering social value throughout the supply chain
Circular economy
Circular supply chain
Circular vision and social value
Circular strategies: reduction, reuse, recycling, and recovery
Circular business models
Circular design model
Circular construction model
Product as a service model
Sharing platforms model
Life cycle extension model – repurpose, refurbish, and maintenance
End-of-life management model
Circular material production and supply model
Energy recovery model
Circular vision for a construction supply chain
AR Demolition and Aggregate Recycling, UK
Thermal Recycling, UK
Upcyclea, France
Chapter summary
References
8 A strategic social value framework – a consultancy perspective
Focus Consultants
Public sector frameworks
Focus Consultants’ social value framework
Fundraising
Volunteering
Employment support
Knowledge transfer and mentoring
The environment
Measuring social value
Chapter summary
References
9 A client perspective on creating and delivering social value
South Yorkshire Housing Association
Rockingham Street – a workspace for a social housing business
Slingsby Place – a new social housing scheme
Southey Owlerton Neighbourhood Strategies – community-led regeneration plans
Alt-Erlaa housing estate in Vienna, Austria
Chapter summary
References
10 A contractor’s perspective on social value
Key learning points
1. Social value is integral to the company mission, vision, strategy, and business model – not simply ‘added value’
2. Measuring social value is popular but very challenging
3. Partnerships are central to social value
Social value journey
The Foundation
Training and skills development
Community work
Work with partner organisations and the Government
Covenants
Social Value Accounts and Social Return on Investment (SROI)
Strategy and awards
Social value priorities
Shared values with clients and the supply chain
Measuring social value
Chapter summary
References
SECTION III: Placemaking: participative and collaborative design, architecture, and planning
11 Co-designing collaborative economies in design and placemaking
Leaders and enablers: local authorities and clients
The developer as a champion for quality and social value
Community collaborators and leaders
Examples of replicable co-design approaches from Glass-House Community Led Design practice
Cross-sector ideas generation and co-designing local initiatives: Reconfiguring Place, a Glass-House WEdesign event series
Laying the foundations for a collaborative economy: crosspollination workshops
Incubating civic leadership through cross-pollination
Using co-design to explore global placemaking challenges
Social value and community heritage – Andrew Langley
Chapter summary
References
12 Architecture and social value: praxis, strategy, and tactics
Reflective praxis, procurement, and systemic considerations for social value
The ordinary, legislation, and championing social value
Thinking and working strategically in architecture for creating social value
Institute for Bio-Economy, Finland
Preston – our heritage in 2032, UK
Acting and choosing tactically in architecture to deliver social value
LoveMilton, Colston Milton, UK
The Portland Inn – raising the roof, Stoke-on-Trent, UK
Chapter summary
References
13 Delivering social value through planning – local authority as a leader and enabler
Social value of place in planning
The capacity of the planning system
Design quality as a framework to deliver social value
Process audit and an ambition to become carbon neutral
Engagement process
Use of social eating as a tool to deliver social value through planning – Marsha Smith
Lessons learnt: the challenges and main gains of the journey to open, democratic, and continuous community engagement
Chapter summary
References
SECTION IV: Assessing and measuring social value
14 Principles and good practice in assessing and measuring social value
Principles of social value
Doing the right thing: a mixed-methods approach to assessing and measuring social value
Measuring social value using accounting principles
Chapter summary
References
15 Selected tools for assessing and measuring social value
Social Value Maturity Framework
What you build
How you build
How you operate
CoST Infrastructure Transparency Initiative
Human Impact and Profit Scorecard (HIP)
Social Impact Assessment (SIA)
Cost-benefit analysis (CBA)
Local Multiplier 3 (LM3)
Social Return on Investment (SROI)
TOMs Framework
Chapter summary
References
16 Conclusion
Index