Smart Technologies for Organizations: Managing a Sustainable and Inclusive Digital Transformation

Preface
Contents
Technology Adoption and Inclusivity
Factors Affecting the Adoption of Financial Technology at Universities
1 Introduction
2 Literature Review
2.1 Technology Factors
2.2 Organisational Factors
2.3 Environmental Factors
2.4 Related Studies
3 Research Methodology
3.1 Research Method
3.2 Data Sources and Sampling
3.3 Data Analysis
4 Research Results
4.1 Demographic Data Articles Published by Year
4.2 Factors Affecting the Adoption of FinTech
5 Discussion and Conclusion
References
Influencing Factors of ICT Use for Sustainability in Developing Countries—The Case of the Lebanese Private Sector
1 Introduction
2 Theoretical Framework
2.1 Factors Influencing ICT Adoption
2.2 Impact of ICT on Sustainability
3 Research Methodology
3.1 Sample and Data Collection
3.2 Methodological Details and Model Building
4 Analysis and Results
4.1 Principal Components Analysis (PCA)
4.2 Reliability and Validity Analysis: Measurement Model
4.3 Assessment of the Structural Model
5 Discussion
5.1 Theoretical Implications
5.2 Practical Implications
6 Conclusion, Limitations and Future Research Venues
Exhibit A: Items and Questionnaire
Exhibit B: Constructs and Measuring Scales Adopted
Exhibit C
References
Factors to the Adoption of GSM Telephony in Rural Areas in West Africa
1 Introduction
2 Literature Review
3 Research Model
4 Methodology
5 Results
5.1 Analysis of the Measurement Model
5.2 Analysis of the Structural Model
5.3 Multigroup Analysis
6 Discussion and Implications
7 Conclusion and Limitations
Annex
References
A Disruptive Fintech for Inclusive Finance in Africa: Role and Contribution of Mobile Money
1 Introduction
2 Disruptive Fintech for Financial Inclusion: Concepts and Theories
2.1 Definitions and Current Dynamics of Fintech, Disruption, and Financial Inclusion
2.2 Some Currents of Thought on Fintech’s Disruption for Financial Inclusion
3 Research Methodology on the Inclusive Dimension of Fintech
4 Empirical Study on the Role and Contribution of Mobile Money to Financial Inclusion in Africa
4.1 Measuring the Contribution of Mobile Payment Fintech to Financial Inclusion
4.2 Contribution of Fintech to Financial Inclusion Through Their Innovative Business Models
5 Conclusion and Discussions
References
Technology Platforms and Inclusivity
The Impact of Social Commercial Platforms on Entrepreneurship in a Developing Country
1 Introduction and Context of the Study
2 Theoretical Background
2.1 Social Commerce Platforms and Entrepreneurship
3 Data Analysis
3.1 Data Collection
3.2 Statistical Analysis
3.3 Results and Findings
4 Conclusion, Limitations and Future Research Venues
Appendix A
References
Business Performance Management Platform for SMEs
1 Introduction
2 Related Work
2.1 Business Performance Management Models
2.2 Balanced Scorecard Applied to SMEs
2.3 Enterprise Performance Measurement
3 Business Performance Management Platform
3.1 Architecture and Development Approach
3.2 Objectives and Features
4 Expected Results
References
Breaking the Monopoly of Facebook? Toward the Building Blocks of a Unified Model: Review
1 Introduction
2 Literature Review Methodology
3 Literature Analysis and Results
3.1 Effects of Attitude Toward Change on SNS Privacy Behavior Change
3.2 Impact of Switch Stressors on Attitude Toward SNS Change
3.3 Impact of Privacy Concerns on Attitude Toward SNS Change
3.4 Impact of Perceived Control on Attitude Toward SNS Change
3.5 Impact of Social Influence Dissenters on SNS Attitude Toward Change
3.6 Impact of Privacy Awareness on Privacy Concerns
3.7 Impact of Past Bad Experience on Privacy Concerns
4 The Unified Research Model
5 Contributions, Conclusion, and Future Research
References
Digital Transformation, Value Creation and Sustainability
Digital Transformation and Its Contribution to Corporate Social Responsibility as a Sustainable Development Strategy Within Organizations: A Literature Review
1 Introduction
2 Literature Review
2.1 Definition of Digital Transformation
2.2 Review of the Conceptual Frameworks or Theories on Digital Transformation
2.3 Definition of Sustainable Development
2.4 Definition of Corporate Social Responsibility (CSR) Within Organizations
3 Digital Transformation and Its Contribution to Corporate Social Responsibility as a Sustainability Strategy Within Organizations
4 Conclusion
References
The Role of Emerging Technologies in Shaping the Value Innovation Aptitude Toward Competitive Advantage and Sustainability
1 Introduction
2 Related Literature
2.1 Value Innovation
2.2 The Resource-Based View (RBV)
2.3 Value Innovation Within RBV Context
3 The Role of Emerging Technologies in Shaping Value Innovation
3.1 Facebook
3.2 Uber
3.3 Airbnb
4 Discussion
5 Implications
6 Conclusion
References
Big Data Analytics: Toward Smarter Marketing Decisions in Value Creation
1 Introduction
2 The Understanding of Big Data and Big Data Analytics
2.1 The Definition of Big Data
2.2 Big Data Analytics
3 An Overview of Marketing Fundamentals in the Big Data Era
3.1 The Laying Foundations of BD Infrastructure Across Marketing Departments
4 Value Creation Through BDA Application in Marketing Decisions
4.1 BDA Contributions at the Customer Level
4.2 BDA Contributions at the Market Level
5 Conclusion
References
Driving Cities as Sustainable Urban Communities
1 Introduction
2 Methodological Section
3 Cities as Sustainable Smart-Driven Communities Driving Urban Development
4 Driving Cities as Sustainable Communities
4.1 Developing a Smart Vision for Driving Urban Development and Growth
4.2 From Services to Collaborative Innovation Within Smart Communities
5 Discussion
6 Conclusion and Future Research
References
FabLab and Digital Manufacturing: Innovative Tools for Social Innovation and Value Co-creation
1 Introduction
2 Theoretical Background
2.1 From Craft Manufacturing to Open Production
2.2 Bottom-Up Economics in a Collaborative-Oriented Environment
2.3 Sharing Economy and Social Sustainability
3 FabLab: Origins and Evolution
3.1 Key Factors
3.2 FabLab Global Network
3.3 The Italian Market
4 Case Histories
5 Results and Implications
6 Conclusions and Future Research Directions
References
Leadership and HRM for Inclusive Digital Transformation
Exploration of Transformational Leadership in Innovation—The Case of the Lebanese Banking Sector
1 Introduction
2 The Concept of Innovation
3 Transformational Leadership Theory
4 Transformational Leadership and Innovation
5 Research Methodology
6 The Context of the Study: The Banking Sector in Lebanon
7 Obtained Results
7.1 The Type of Innovations Applied in the Lebanese Banking Sector
7.2 The Role of Transformational Components in Innovation
7.3 Challenges Related to Innovation in the Banking Sector in Lebanon
8 Conclusion
References
Enhancing Inclusiveness Through Remote Working: What Happened During Covid-19 Experience in Italy?
1 Introduction
2 Theoretical Background
2.1 Key Dimensions of Workplace Inclusion
2.2 Coordination and Control of Remote Workers: The Effects on Isolation and Inclusion
3 Empirical Analysis
3.1 Aim of the Analysis
3.2 Method
3.3 Variables
3.4 Analysis and Results
4 Conclusions, Limitations, and Further Research
References
Customized Artificial Intelligence for Talent Recruiting: A Bias-Free Tool?
1 Introduction
2 Literature Review
2.1 Talent Management
2.2 Gamification in Talent Selection
2.3 Development of AI Systems for Recruiting: An Overview of Multifarious Approaches
3 Research Method
3.1 The Case Study
4 Results and Discussion
5 Conclusions and Managerial Implications
6 Future Research Directions
References
Employee Perceptions of Electronic Performance Monitoring: A Multi-Level Analysis
1 Introduction
2 Literature Review
2.1 Electronic Performance Monitoring Systems
2.2 The Effect of Culture on Employee Acceptance of EPM
3 Theoretical Approach
4 Research Methodology
5 Findings
6 Conclusion
References
Digital Transformation in the Pharmaceutical Sector: An Italian Overview
1 Introduction
2 Digital Transformation and the Pharmaceutical Industry: A Literature Review
2.1 Internet of Things
2.2 Information and Communication Technology
2.3 Research and Development
2.4 Drug Production
2.5 Packaging
2.6 Blockchain Technology as an Anti-Forgery Measure
3 Unique Technologies Applied in the Pharmaceutical Sector
3.1 Engineering
3.2 Artificial Intelligence
4 Case Study: The Delta Consortium
4.1 Methodology
4.2 History and Organizational Structure
4.3 Role and Technologies
5 Discussion
6 Conclusions
References