As we interact online we are creating new kinds of knowledge and community. How are these communities formed? How do we know whether to trust them as sources of information? In other words, Should we believe Wikipedia? This book explores what community is, what knowledge is, how the internet facilitates new kinds of community, and how knowledge is shaped through online collaboration and conversation. Along the way the author tackles issues such as how we represent ourselves online and how this shapes how we interact, why there is so much bad behavior online and what we can do about it. And the most important question of all: What can we as internet users and designers do to help the internet to bring out the best in us all?
Author(s): Amy Bruckman
Year: 2022
Language: English
Pages: 275
Tags: Reference; Internet interaction; Wikipedia; Social Media; Collaboration; Online Communities; Knowledge; Trolling
PREFACE
CONTENTS
ACKNOWLEDGMENTS
Introduction Design and Social Behavior
1 Are Online “Communities” Really Communities?
Practical Applications
2 What Can Online Collaboration Accomplish?
Innovation and Leadership in
3 Should You Believe Wikipedia?
Practical Implications
4 How Does the Internet Change How We Think?
Quality of the Product
5 How Do People Express Identity Online, and Why Is This Important for Online Interaction?
on a Specific Demographic
6 What Is Bad Online Behavior, and What Can We Do About It?
An Ounce of Prevention
7 How Do Business Models Shape Online Communities?
8 How Can We Help the Internet to Bring Out the Best in Us All?
REFERENCES
