Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation: IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2020, Tiruchirappalli, India, December 18–19, 2020, Proceedings, Part I

Preface
Organization
Contents – Part I
Contents – Part II
Artificial Intelligence and Autonomous Systems
Analysis of Factors Influencing the Adoption of Artificial Intelligence for Crime Management
Abstract
1 Introduction
2 Theoretical Background
2.1 Adoption Theories
2.2 Crime Management Theories
3 Research Framework and Hypotheses
3.1 Technology Readiness
3.2 Compatibility
3.3 Relative Advantage
3.4 Top Management Support
3.5 Organizational Readiness
3.6 Policing Strategy Orientation
3.7 Availability of AI Vendors
3.8 Regulatory Support
3.9 E-Government Initiatives
4 Proposed Methodology and Future Work
5 Expected Contribution
References
Organizational Adoption of Artificial Intelligence in Supply Chain Risk Management
Abstract
1 Introduction
2 Literature Review
2.1 Definition of AI
2.2 Definition of SCRM
2.3 Application of AI in SCRM
2.4 The Uniqueness of AI Adoption
2.5 Applicability of Technology Adoption Theories to AI Adoption in SCRM
3 Research Model and Hypothesis
3.1 Technological Context
3.2 Organizational Context
3.3 Environmental Context
3.4 Dependent Variables
4 Implications
5 Conclusion
References
Language Model-Driven Chatbot for Business to Address Marketing and Selection of Products
Abstract
1 Introduction
2 Prior Literature
3 Proposed Framework
3.1 The Text Mining Apparatus
3.2 Language Model
4 Experimentation
4.1 Details of Experimentation
4.2 Semantic Similarity
5 Discussion
5.1 Summary of Findings
5.2 Theoretical Contribution
5.3 Practice Implications
6 Limitations and Future Research
References
Using Work System Theory, Facets of Work, and Dimensions of Smartness to Characterize Applications and Impacts of Artificial Intelligence
Abstract
1 Moving Beyond the Multiple Meanings of AI
2 Assumptions Related to Algorithms
3 Assumptions Related to Algorithms
4 The Work System Perspective and Work System Theory
5 Example Illustrating the Work System Perspective on AI
6 Application of WST, Facets of Work and Dimensions of Smartness to Real Examples
7 Conclusion
References
Visualising the Knowledge Domain of Artificial Intelligence in Marketing: A Bibliometric Analysis
Abstract
1 Introduction
2 Methodology
2.1 Source of Data
2.2 Data Analysis Tool
3 Research Overview
3.1 Number of Publications by Year
3.2 Source of Publications
3.3 Major Publication Countries and Institutions Analysis
3.4 Author Analysis
4 Analysis of Research Hotspots
5 Conclusion
References
Emerging Technologies and Emergent Workplaces: Findings from an Ethnographic Study at an Indian IT Organization
Abstract
1 Introduction
2 Emerging Technologies Indian IT and WFH
2.1 Emerging Technologies and Indian IT Sector
2.2 Work from Home
3 Research Context and Methodology
3.1 Empirical Context
3.2 Ethnography at Workplace
3.3 Data
4 Findings – AI Projects and Work Interactions
4.1 Typical Project Workflow
4.2 Project Execution and Work Interactions in Office
4.3 Project Meetings During WFH
5 Discussion and Conclusion
References
Learning Environments in the 21st Century: A Mapping of the Literature
Abstract
1 Introduction
2 Research Methodology
3 Results and Analysis
3.1 RQ: What AI Enabled Learning Environments Designed to Do
4 Discussion and Conclusion
References
Artificial Intelligence in Practice – Real-World Examples and Emerging Business Models
Abstract
1 Introduction
2 Literature Review
2.1 Medicine: Cardiology
2.2 Robotics
2.3 Agriculture
2.4 Computer Vision
2.5 Cognitive Engagement
3 Findings
4 Implications for Managers and Researchers and Future Work
5 Conclusions
References
Determinants and Barriers of Artificial Intelligence Adoption – A Literature Review
Abstract
1 Introduction
1.1 Theories/Frameworks Used to Study AI Adoption
2 Research Methodology
2.1 Theories, Frameworks, Models and Methods Used in the Papers
3 Determinants and Barriers to AI Adoption
3.1 Autonomous Vehicles
3.2 Big Data Analytics
3.3 Cognitive Engagement
3.4 Robots
3.5 Medicine
4 Results
4.1 AI Adoption Theories
4.2 Determinants and Barriers
5 Discussion and Implications for Managers and Researchers
References
Public Policy and Regulatory Challenges of Artificial Intelligence (AI)
Abstract
1 Introduction
2 Literature Review
2.1 Definition of AI
2.2 Evolution of AI
2.3 AI in Governance
3 Method
3.1 Literature Selection
3.2 Challenges Identified
4 Result
5 Discussion and Future Research
References
Big Data and Analytics
Value Creation from the Impact of Business Analytics
Abstract
1 Introduction
1.1 Research Objective
1.2 Scope of the Study
2 Research Methodology
3 Background
3.1 Leadership (Management Vision and Strategy)
3.2 IT (Data, Tools and Systems)
3.3 Human Capital (Talent, Skills and Competency)
3.4 Organization (Structure, Process, Culture and Governance)
3.5 Findings
4 Analysis
4.1 Leadership
4.2 IT
4.3 Human Capital
4.4 Organization
4.5 Results
5 Conclusions
5.1 Discussions
5.2 Recommended Contribution of Theory (Integrated Model)
5.3 Limitations and Scope for Future Research
References
Exploring Associations Between Participant Online Content Engagement and Outcomes in an Online Professional Development Programme
Abstract
1 Introduction
2 Background
3 Method
3.1 Context
3.2 Self-efficacy Belief
3.3 Online Content Engagement
3.4 Analysis
4 Findings
4.1 Self-efficacy Beliefs
4.2 Latent Profiles of Online Engagement
4.3 Association of Online Content Engagement and Change in Self-efficacy Belief
5 Discussions
6 Limitations
7 Implications
Acknowledgements
References
Exploring the Students Feelings and Emotion Towards Online Teaching: Sentimental Analysis Approach
Abstract
1 Introduction
2 Related Work and Research Gap
2.1 Sentimental Analysis in Education
3 Objectives of the Study
4 Methodology
4.1 Data Selection and Extraction
5 Data Analysis and Discussion
5.1 Text Mining
6 Insights from the Analysis
7 Conclusion
References
Blockchain
Blockchain in Supply Chain Management: A Review of the Capability Maturity Model
Abstract
1 Introduction
2 Blockchain Technology and Supply Chain Management
3 The Capability Maturity Model for Implementing Blockchain
4 Discussion and Future Work
References
Indian MSME’s Sustainable Adoption of Blockchain Technology for Supply Chain Management: A Socio-Technical Perspective
Abstract
1 Introduction
2 Research Model, Theory and Hypotheses
2.1 Socio-Technical Theory for Adoption of Blockchain Technology
2.2 Sustainability
3 Proposed Methodology and Future Work
4 Expected Contribution
References
A Study on Calendar Anomalies in the Cryptocurrency Market
Abstract
1 Introduction
2 Literature Review
3 Data and Methodology
4 Findings and Discussions
4.1 Day of the Week Anomaly
4.2 Month of the Year Anomaly
4.3 Turn of the Year Anomaly
5 Conclusion
References
Does Herding Behaviour Among Traders Increase During Covid 19 Pandemic? Evidence from the Cryptocurrency Market
Abstract
1 Introduction
2 Literature Review
3 Methodology
4 Analysis and Findings
4.1 Herding Behaviour During Pre-covid 19
4.2 Herding Behaviour During Covid 19
5 Discussions and Conclusion
References
Diffusion and Adoption Technology
Investigating the Effect of User Reviews on Mobile Apps: The Role of Customer Led Innovation
Abstract
1 Introduction
2 Conceptual Framework
2.1 User Involvement
2.2 Customer Led Innovation
2.3 Developer Responsiveness to User Reviews
3 Research Methodology
3.1 Research Context
3.2 Measurement
3.3 Data Analysis
4 Findings
5 Discussion and Conclusion
References
Education Transformation Using Block Chain Technology - A Student Centric Model
Abstract
1 Introduction
2 Scope of Research
3 Research Questions
4 Research Objectives
5 Literature Survey & Review
5.1 Existing Higher Education System- Drivers and Barriers
5.2 Proposed Education System Features Based on Literature- Student Centric Model Features- ADKAR
5.3 Technology Influence and Blockchain Features- Technology Organization Environment Model
6 Conceptual Research Framework and Research Methodology
7 Findings, Analysis and Implementation
7.1 Details of the Current Education Model in Higher Education
7.2 The Changing Education Scenario
7.3 The Suggested Needs of the Student-Centric Education Model in Current Scenario
7.4 How the Block Chain Will Help Implement the New Education Model- Student Centric Approach
8 Adanco Model, Findings and Discussions
8.1 Data Validation and Analysis
8.2 Reflective Measurement Model
8.2.1 Indicator Reliability (Loadings)
8.2.2 Internal consistency reliability
8.2.3 Construct Reliability
8.2.4 Convergent Validity
8.2.5 Discriminant Validity
8.3 Structural Model Assessment
8.3.1 Collinearity
8.3.2 Predictive Relevance (R2)
8.4 Significance and Relevance of Path Coefficients
9 Contributions
9.1 Research Implications
9.2 Managerial Implications
10 Limitations
11 Conclusion
References
Adopting Learning Analytics to Inform Postgraduate Curriculum Design
Abstract
1 Introduction
2 Theoretical Background
2.1 Mapping Teacher Inquiry with Learning Analytics
3 Research Method
3.1 Data Collection and Analysis
4 Findings and Analysis
5 Discussion and Recommendations
6 Conclusions, Limitations, and Future Research
References
User Adoption of eHRM - An Empirical Investigation of Individual Adoption Factors Using Technology Acceptance Model
Abstract
1 Introduction
2 eHRM Adoption
3 Proposed Hypothesis
4 Research Methods
4.1 Measures – TAM 2
4.2 Measures –eHRM Usage Behaviour
4.3 Data Collection and Sampling
4.4 Response Bias
4.5 Analysis
5 Results
5.1 Exploratory Factor Analysis and Reliability
5.2 Common Method Variance
5.3 TAM 2 Measurement Model for EHRM Adoption
5.4 Testing TAM 2 Structural Model for EHRM Adoption – I
5.5 Testing TAM 2 Structural Model for EHRM Adoption - II
5.6 Testing TAM 2 Structural Model for EHRM Adoption - III
6 Discussion
7 Contributions and Implications
Appendix 1. TAM 2 Measures Used in the Study
References
Micro-foundations of Artificial Intelligence Adoption in Business: Making the Shift
Abstract
1 Introduction
2 Prior Literature
2.1 Artificial Intelligence
2.2 AI Adoption and Barrier Theories
2.3 Experience of AI Adoption
3 Hypothesis Development
3.1 Opportunities and Benefits of AI for the Business Sector
3.2 Adoption Barriers of AI for the Business Sector
3.3 Experience as a Barrier of AI for the Business Sector
4 Research Methodology
4.1 Research Instrument
4.2 Data Collection
4.3 The Social Media Analytics Framework
5 Findings
6 Discussion
7 Conclusion and Future Scope of Research
References
Pandemic Pandemonium and Remote Working: An Investigation of Determinants and Their Contextual Behavior in Virtualization of Work-From-Home (WFH) Process
Abstract
1 Introduction
2 Theoretical Background
3 Research Model
4 Research Methodology
5 Data Analysis and Findings
6 Discussion
6.1 Theoretical Contributions and Practical Implications
6.2 Limitations and Directions for Future Research
7 Conclusion
References
Psychological Determinants of Consumer’s Usage, Satisfaction, and Word-of-Mouth Recommendations Toward Smart Voice Assistants
Abstract
1 Introduction
2 Literature Review
2.1 Smart Consumers
2.2 Smart Technologies
2.3 Smart Voice Assistant and Psychological Factors
3 Conceptual Model
4 Research Methodology
5 Data Analysis
5.1 Measurement Model
5.2 Structural Model
6 Discussion and Implications
7 Limitations
References
Antecedents to Continuance Intention to Use eGovernment Services in India
Abstract
1 Introduction
2 Literature Review
3 Methodology
Re-imagining the Use of Data Standards for Retail Products: The Case of GS1 Through a Service-Dominant Logic
Abstract
1 Introduction
2 Theoretical Background and Study Context
3 Method
4 Preliminary Findings and Expected Implications
References
Adoption of Digital Innovation in Crop Insurance - A Data Analytics Based Benchmarking Study of Samrakshane Portal in Karnataka
Abstract
1 Introduction
1.1 Agricultural Risk Management: Individual and Institutional
1.2 Indian Scenario
1.3 Crop Insurance Implementation
1.4 Technology Adoption in Crop Insurance Implementation in Karnataka
2 Study Objectives
3 Methodology for Measuring Innovation Adoption Success
3.1 The Broader Impact of Crop Insurance on the Farmer Community
3.2 The Specific Impact of the Software Application (Samrakshane Portal) on Governance Processes Through Two Kinds of Measures
4 Research Progress and Expected Outcomes
Acknowledgement
References
Re-imagining Technology Adoption Research Beyond Development and Implementation: ITOps as the New Frontier of IS Research
Abstract
1 Introduction
2 IT Operations
2.1 Key Aspects
2.2 Organisational Reliance on ITOps and Its Critical Importance
3 Methodology
4 Assessment of the Literature
4.1 Disproportionate Focus on System/Software Maintenance
4.2 Lack of Contemporary View of IT Operations
4.3 Decline of IT Operations in Top IS Journals
5 Discussion: Assessing the Status of Current Research and Agenda for the Future
5.1 Wider Perspective on IT Operations
5.2 IT Operations and Adoption of Intelligent Technologies
5.3 Theorisation on IT Operations
5.4 Complex/Multidisciplinary Knowledge Ecosystem
6 Conclusion
References
Working from Home During Covid-19: How Do We ‘Do’ Social Interaction at a Distance?
Abstract
1 Introduction
2 Literature Review
3 Methodology
4 Initial Findings
4.1 The Meaning of ‘Social Interaction’
4.2 Absence of Face-to-Face Interaction
4.3 How Social Interaction Is ‘Done’
4.4 Amount of Work and Communication
5 Discussion and Conclusion
References
CIPPUA: Towards Coherence and Impact in ICT4D/IS
Abstract
1 Introduction
1.1 Structure of the Paper
2 Research Domain
2.1 View on ICT4D
2.2 Basis for Research and Related Work
2.3 Research Realities in ICT4D
3 CIPPUA’s Lens to Critical Realisms Values and Components for ICT4D Impact
3.1 CIPPUA Lens
3.2 Deriving the CIPPUA
4 Conclusion
Acknowledgements
References
Exploring Causal Factors Influencing Enterprise Architecture Failure
Abstract
1 Introduction
2 Background
3 Research Method
3.1 Data Collection
3.2 Grey-DEMATEL Analysis
3.3 Sensitivity Analysis
4 Findings and Discussion
4.1 Inability to Handle Complexity by EA
4.2 Lack of Proven Methodology
4.3 Lack of EA Knowledge
4.4 Lack of Communication
4.5 Lack of EA Tools
5 Conclusions and Future Research Agenda
References
Comparative Study of Nature-Inspired Algorithms
Abstract
1 Introduction
1.1 Previous Classifications
1.2 History of Nature – Inspired Computing
1.3 Uses of Nature – Inspired Algorithms
1.4 Reason for Classification
1.5 Basis of Classification
2 Drawbacks
3 Classification
4 Conclusion and Future Works
References
Emerging Technologies in e-Governance
“#Government” - Understanding Dissemination, Transparency, Participation, Collaboration and Engagement on Twitter for Citizens
Abstract
1 Introduction
2 Theoretical Basis and Hypothesis Development
2.1 Information Dissemination and Broadcasting
2.2 Open Transparency
2.3 Open Participation
2.4 Open Collaboration
2.5 Ubiquitous Engagement
2.6 Research Question and Hypothesis
3 Research Methodology
4 Finding
5 Discussion
5.1 Contribution to Theory
5.2 Implications for Practice
6 Concluding Discussion
References
An Intention-Adoption Behavioral Model for Open Government Data in Pakistan’s Public Sector Organizations–An Exploratory Study
Abstract
1 Introduction
2 Background
3 Research Method
4 Findings
4.1 Data/Metadata Quality
4.2 Technical Interoperability
4.3 Political Leadership Commitment
4.4 Knowledge and Understanding
4.5 Digitization Capacity
4.6 Compliance Pressure
4.7 Bureaucratic System or Culture
4.8 Adoption Intention
5 Discussion
6 Conclusion and Future Research Directions
References
Exploring the Adoption of Multipurpose Community Telecentres in Sub-Saharan Africa
Abstract
1 Introduction
2 Conceptual Framework
2.1 Core Constructs
2.2 Factors Used to Customized UTAUT Model
2.3 Control Variables
3 Methodology
4 Results
5 Implications, Limitation and Future Research Direction
6 Conclusion
References
Digital Identity Evaluation Framework for Social Welfare
Abstract
1 Introduction
2 Literature
3 Methodology
3.1 DIS Evaluation Framework
3.2 Evaluation Scale
4 Findings
4.1 India – Aadhaar
4.2 Estonia
4.3 Social Security Number
4.4 UK
5 Discussion
6 Conclusion
References
Exploring Net Benefits in the Context of an E-Government Project
Abstract
1 Introduction
2 Literature Review
3 Research Question
4 Research Method
5 Conceptual Analysis
6 Conclusion
References
Emerging Technologies in Consumer Decision Making and Choice
Impact of Digital Transformation on Retail Banking Industry in the UAE
Abstract
1 Introduction
1.1 Digital Transformation
1.2 Digital Transformation – Retail Banking
1.3 Digital Transformation – UAE
2 Research Questions
3 Research Objectives
4 Scope of the Study
5 Literature Review
5.1 Customer Needs
5.2 Technology
5.3 Business Processes
5.4 Regulation
5.5 Skills and Competencies
6 Research Methodology
7 Research Framework
7.1 Discussion, Analysis and Outcome
7.1.1 Customer Needs – Problems, Solutions and Implementation
7.1.2 Technology – Problems, Solutions, and Implementation
7.1.3 Business Process – Problems, Solutions and Implementation
7.1.4 Regulation – Problems, Solutions and Implementation
7.1.5 Skills and Competencies – Problems, Solutions and Implementation
8 Research Implications
8.1 Contribution of Theory (Theory of Transformation)
9 Limitations and Scope for Future Research
10 Conclusion
References
Information Seeking Behaviour in Online Shopping
Abstract
1 Introduction
2 Information Seeking for Online Shopping
3 Ellis’ Model of Information Seeking Behaviour
4 Relating Ellis’ Model to Online Shopping
5 Research Methodology
5.1 Data Collection
5.2 Data Analysis
6 Discussion and Conclusion
References
Developing a Model for Green IS Adoption in Indian Banking and IT Industries
Abstract
1 Introduction
2 CSF(S) for Practicing Green Is Adoption
3 Research Model
4 Research Methodology
5 Instrument Design and Validation
6 Summary
7 Projected Support to Practice, Strategy and Research
8 Limitations of the Study
References
Consumer Insight on Driverless Automobile Technology Adoption via Twitter Data: A Sentiment Analytic Approach
Abstract
1 Introduction
2 Literature Review
2.1 Automobile Technology Adoption and Consumer Insights
2.2 Overview of Driverless Automobile Technology
2.3 A Snapshot of Sentiment Analytic Approach via Twitter
2.4 Research Questions
3 Methodology
3.1 Data Collection and Pre-processing
3.2 Document Analysis
3.3 Findings
4 Short Discussion and Conclusion
Acknowledgment
References
A Study on the Factors Influencing Behavioral Intention of Indian Consumers in Adopting Voice Assistants
Abstract
1 Introduction
2 Literature Review
3 Conceptual Model
4 Research Model and Hypothesis Development
4.1 Exogenous Variables
5 Research Methodology
6 Data Analysis
6.1 Validity and Reliability Check
7 Managerial Implications
References
A Study on Attributes of Websites with Specific Reference to Online Purchase Intentions of Baby Products in Chennai
Abstract
1 Introduction
2 Review of Literature
3 Research Problem
3.1 Research Focus
3.2 Objective of the Study
4 Research Methodology
5 Data Analysis and Results
5.1 Frequency Analysis
5.2 Factor Analysis
5.3 Regression Analysis
6 Conclusion
References
Customers Interest in Buying an Electric Car: An Analysis of the Indian Market
Abstract
1 Introduction
2 Theoretical Model and Hypothesis Development
2.1 Technology Acceptance Model (TAM)
2.2 Diffusion of Innovation Theory (DOI)
3 Data Methodology
4 Literature Review
5 Results and Discussion
5.1 Demographic Profile
5.2 Descriptive Indicator of the Car of Respondents
5.3 Reliability
5.4 Chi-Square Test
5.5 Correlation Analysis
5.6 Multiple Regression Analysis
6 Discussion
7 Scope and Limitations
8 Conclusion
Appendix
References
The Impact of Digital Marketing on Exploratory Buying Behavior Tendencies (EBBT)
Abstract
1 Introduction
2 Review of Literature
3 Research Gap
4 Objectives
5 Methodology
6 Results and Discussions
6.1 Sample Profile
6.2 Finding of Objective 1
6.3 Findings of Objective 2
7 Conclusion
References
Fin-Tech Applications
Influence of FinTech Companies on Banking Landscape an Exploratory Study in Indian Context
Abstract
1 Introduction
2 Methodology
3 Findings and Analysis
3.1 Banks at the Time of FinTech
3.2 FinTech Companies and Their Offerings
3.3 Regulatory Bodies in Evolving Landscape
4 Discussion
4.1 Roles of Entities
4.2 Identity of FinTech
4.3 Challenges for Regulator
4.4 Multi-dimensional Relationship of Entities
4.5 Role of FinTech in SDGs
5 Conclusion - Quo Vadis?
6 Limitation and Way Forward
References
Is Cash Still the Enemy? The Dampening of Demonetization’s Ripple Effect on Mobile Payments
Abstract
1 Introduction
2 Motivation
3 Literature
4 Theoretical Foundation on Ripple Effect
5 Research Hypotheses
6 Research Methodology
6.1 Data Collection
6.2 Data Analysis
7 Results
8 Implications
9 Conclusion
References
Explaining Variation in Adoption of FinTech Products and Services Among Citizens: A Multilevel Model
Abstract
1 Introduction and Background
2 Theoretical Background and Hypotheses
2.1 Individual Level Difference and FinTech Adoption
2.2 ICT Competitiveness and FinTech Adoption
3 Methodology
3.1 Data Sources and Data Definition
4 Results and Discussion
5 Conclusion
References
Investor’s Perception Towards Mutual Fund Investing on the Rise of Digitalization in Indian Mutual Fund Industry
Abstract
1 Introduction
2 Literature Review
3 Need for the Study
4 Objectives of This Study
5 Sampling Information
6 Data Analysis and Inferences
6.1 Importance of Mutual Fund Investments
6.2 Investor’s Awareness About Risk & Returns in Mutual Fund Investments
6.3 Impact of Digitalization on Mutual Fund Investments
6.4 Information Availability About Mutual Fund Amongst Investors
7 Conclusion
References
Financial Inclusion via Mobile Banking – A Comparison Between Kenya and India
Abstract
1 Introduction
2 Financial Inclusion in India - An Overview
2.1 Banking for the Unbanked
2.2 Payment Bank History and Current Scenario
3 Financial Inclusion in Kenya - An Overview
3.1 M-Pesa - Mobile Payment Solution from Kenya
3.2 Role of Mobile Money Agents for M-Pesa
4 Comparing Kenya’s Mobile Banking Model with India Payment Bank Services
5 Mobile Transaction Volumes and Value of Payments: Comparison Between Kenya and India
6 Conclusion
References
The Evolution of Causal Mechanisms that Drive the Diffusion of Platforms: Investigating Corrective Mechanisms
Abstract
1 Introduction
2 Emergence of Generative Mechanisms as an Analytical Lens
3 Evolution of Socio-technical Systems
4 Theoretical Underpinnings of Systems Theory
5 Research Design
5.1 Abductive Reasoning and Retroduction
5.2 Case Selection and Data Collection
6 Initial Results and Future Work
Acknowledgement
References
Performance Modelling on Banking System: A Data Envelopment Analysis-Artificial Neural Network Approach
Abstract
1 Introduction
2 Related Studies
2.1 DEA Applications to Banking Sector
2.2 DEA-ANN
3 Research Methodology
3.1 Data Envelopment Analysis
3.2 Artificial Neural Network
4 Empirical Analysis and Results
4.1 Data and Variables
4.2 Proposed Framework
4.3 Empirical Findings
5 Concluding Remarks
References
Healthcare Information Technology
Physicians’ and Nurses’ Perceived Threats Toward Health Information Technology: A Military Hospital Case Study
Abstract
1 Introduction
2 Literature Review
3 Methods
3.1 Case Background
4 Results
4.1 Personal Factors: Related Knowledge
4.2 Organisational Factors: Management Support
4.3 HIT Related Factors: System Incompatibility
4.4 Interaction Factors: Lack of Trust
4.5 Perceived Threats: Perceived Dissatisfaction
4.6 Perceived Threats: Perceived Risk
5 Discussion and Conclusions
5.1 Implications
References
Multiple Machine Learning Models for Detection of Alzheimer’s Disease Using OASIS Dataset
Abstract
1 Introduction
1.1 Common and Initial Symptom Which Are Gradually Worsening Are [5]
2 Experimental Data
3 Method and MRI Classifiers
3.1 Support Vector Machine Classifier
3.2 Decision Tree Classifier
3.3 Logistic Regression Classifier
3.4 Random Forest Classifier
3.5 Adaptive Boosting Classifier
4 Results
5 Discussion and Conclusions
References
Social Media and Public Health Emergency of International Concern: The COVID-19 Outbreak
Abstract
1 Introduction
2 Literature Review and Development of Hypotheses
2.1 Multi-country Program on Sexual and Reproductive Health (SRH) for Youth Through Social Media
2.2 The Ebola Outbreak in Nigeria
2.3 Failures Identified in the Existing Literature and Theoretical Transformation
2.4 Health Belief Model (HBM)
2.5 Social Influence Theory
2.6 Technology Acceptance Model
3 Methodology
4 Future Research Directions
References
Factors Influencing AI Implementation Decision in Indian Healthcare Industry: A Qualitative Inquiry
Abstract
1 Introduction
2 Literature Review
3 Research Method
4 Probable Implications
References
Understanding Factors Influencing the Usage Intention of Mobile Pregnancy Applications
Abstract
1 Introduction
2 Literature Review
3 Theoretical Framework
3.1 UTAUT
3.2 Performance Expectancy
3.3 Effort Expectancy
3.4 Social Influence
3.5 Facilitating Conditions
3.6 Personal Innovativeness
3.7 Perceived Risk
3.8 Attitude
4 Research Methodology
4.1 Instrument Design
4.2 Data Collection and Sampling
4.3 Demographic Profile of the Respondents
5 Data Analysis
5.1 Reliability and Validity Tests
6 Results
7 Discussion
8 Conclusion
References
Internet of Things
A Data Driven Approach for Customer Relationship Management for Airlines with Internet of Things & Artificial Intelligence
Abstract
1 Introduction
2 Research Methodology
3 Importance of CRM for Airlines
4 Improved Smart Data Driven CRM for Airlines
5 Factors Leading to Customer Dissatisfaction and Loss of Business
6 Use of Emerging Technologies for Enhancing Customer Experience
7 Identification of High Value Customers
8 Benefits of Data Driven Smart CRM
9 Conclusion
References
IoT Based Climate Control Systems Diffusion in Intelligent Buildings - A System Dynamics Model
Abstract
1 Introduction
1.1 IoT in Intelligent Buildings
1.2 System Dynamics (SD) application in Technology Diffusion
2 Methodology
2.1 Early adoption loop - ‘Simulations on Building Performance’
2.2 Diffusion Barrier Loop - 1. Technology Uncertainties Related
2.3 Diffusion Barrier Loop - 2. Financial Impact Related
2.4 Diffusion Barrier Loop - 3. Personal and Social Impact Related
2.5 Diffusion Barrier Loop - 4. Environmental Impact Related
2.6 Diffusion Barrier Loops - 5. Business Proposition and 6. Regulatory Related
3 The Integrated Conceptual Model – A Discussion
4 Conclusion and future directions
References
Occupant Adoption of IoT Based Environment Service in Office Spaces: An Empirical Investigation
Abstract
1 Background
1.1 Occupant Centricity in IoT Climate Control Services
1.2 Energy Related Occupant Behavior
1.3 Description of the Proposed IoT Climate Control Service
2 Research Methodology
2.1 Model Development
2.2 Finetuning Constructs of TAM, TRA, TPB and VAM
2.3 Selection of Suitable Model
3 Results and Observations
3.1 Model Checks and Regression Results
4 Discussion
5 Conclusions
References
Contribution of Trust Factor Towards IOT Diffusion – An Empirical Study Using Acceptance Model
Abstract
1 Introduction
2 Literature Review
2.1 IoT Technology
2.2 TAM
2.3 Unified Theory of Acceptance and Use of Technology (UTAUT)
3 Critical Review
4 Theoretical Framework and Hypothesis Development
4.1 Performance Expectancy
4.2 Effort Expectancy
4.3 Social Influence
4.4 Facilitating Conditions
4.5 Trust
5 Research Methodology
5.1 Variable Measurement
5.2 Data Collection
6 Data Analysis and Results
6.1 Respondents Profile
6.2 Multi Collinearity Test
6.3 Measurement Model Result
6.4 Bootstrapping
7 Discussion and Implications
8 Conclusion and Future Study
Acknowledgement
References
Design Space Exploration for Aerospace IoT Products
Abstract
1 Introduction
1.1 Objective of the Paper
2 Methodology
2.1 Customer Need Identification
2.1.1 Survey Participants Details
2.1.2 Customer Feedback
2.1.3 Product Improvement Opportunities
2.1.4 End User Level Opportunities
2.2 Product Selection
2.2.1 IoT Value Identification
2.2.2 Value Curve Analysis
2.2.3 Benefit Analysis
2.3 Development of Minimum Viable Product
3 Challenges in Aerospace IoT Design Exploration
4 Conclusion
Appendix-1
References
Author Index