Procurement and Supply Chain Management

Cover
Brief Contents
Contents
List of Memos
Acknowledgements
Preface to the Eighth Edition
Introduction
List of Abbreviations
Section I: Introduction and Context
Chapter 1: Introducing Procurement
Learning Objectives
Introduction
The Role of Procurement in the Value Chain
Definition of Concepts
Importance of Procurement to Business
Classification of Purchased Goods
Challenges and Changes in the Procurement Context
Summary
Assignments
References
Chapter 2: The Procurement Process
Learning Objectives
Introduction
Organizational Buying Behaviour: Basic Characteristics
Models of Industrial Buying Behaviour
Procurement Process Management
Step 1) The Specification Phase
Step 2) Supplier Selection and Supplier Assessment
Step 3) Negotiation and Contracting
Step 4) The Ordering Process
Step 5) The Expediting Process
Step 6) Follow-up and Evaluation
Major Bottlenecks and Problems
Summary
Assignments
Additional Reading
References
Chapter 3: Procurement as a Business Function
Learning Objectives
Introduction
Primary Tasks and Responsibilities
Managing Procurement: A Few Principles
Procurement Management Process
How Procurement Develops over Time
Some Observations from Practice
Summary
Assignments
References
Section II: Processes and Strategies
Chapter 4: Outsourcing
Learning Objectives
Introduction
Outsourcing as a Business Concept
Definitions and Concepts
Rationales for Outsourcing
The Outsourcing Process
Risk Assessment
Critical Success Factors of Outsourcing
Summary
Assignments
References
Chapter 5: Category Sourcing: Developing Effective Sourcing Strategies
Learning Objectives
Introduction
Reasons Underlying Cost-Savings Potential in Procurement
Category Management
Setting Priorities for Category Sourcing
Scoping the Spend Category
Procurement Portfolio Analysis: Principles
Developing a Sourcing Strategy
Category Sourcing Plan
Getting Better Results from Suppliers
Summary
Assignments
Further Reading
References
Chapter 6: Sourcing Business Services
Learning Objectives
Introduction
The Increasing Importance of Services
Differences between Goods and Services
Towards a Classification of Services
The Pre-Contractual Stage
The Post-Contractual Stage
Involvement of Procurement in Sourcing Services
Summary
Assignments
References
Chapter 7: Contracting and Contract Management
Learning Objectives
Introduction
Contract Management and Contracts: Agency Theory
The Contracting Process
Problems in Contract Management
Perspectives on Contract Management
Contract Models
Contract Building Blocks: Pricing and Payment Mechanisms in Contracts
Subcontracting and Project Execution
Contract Governance
Summary
Assignments
References
Chapter 8: Public Procurement
Learning Objectives
Introduction
The Nature of Public Procurement
Public Procurement Law
Scope of the European Directives on Public Procurement
Notices and Public Procurement Procedures
Procurement Process
Implications for Public Procurement
Summary
Assignments
References
Integrative Case II.1: Procurement of Multifunctionals in the Blue Lake Hospital
Appendix 1
Appendix 2
Integrative Case II.2: Technix: Material Supply Problems in Offshore Dredging in Rio
Appendix 1
Appendix 2
Appendix 3
Section III: Interfaces
Chapter 9: Procurement and Supply Chain Management
Learning Objectives
Introduction
Procurement and Supply Chain Management: Definitions and Concepts
Materials Requirements Planning
Basic Logistics Structures
Just-in-Time Management
Elements of the Procurement Information System
Co-ordination Problems between Procurement and Supply Chain Management
Summary
Assignments
References
Chapter 10: Supplier Relationship Management
Learning Objectives
Introduction
Supplier Relationship Management: A Framework
Procurement and Quality Management
Supplier Quality Assurance (SQA)
Implementing the SRM Framework: Supplier Management
Supplier Assessment
Cost Modelling and the Learning Curve
Implementing the SRM Framework: Supplier Development
Summary
Assignments
Further Reading
References
Chapter 11: Innovation Sourcing
Learning Objectives
Introduction
Procurement and Innovation
The Role of Suppliers in New Product Development
Procurement and New Product Development
Conditions for Effective Co-innovation with Suppliers
Summary
Assignments
References
Chapter 12: Procurement with Purpose: Driving Sustainability in Supply Chain Relationships
Learning Objectives
Introduction
Business Principles and Procurement
Towards a Sustainable Future: 'People, Planet, Profit'
Procurement with Purpose: Towards Sustainable Supply Chains
How to Drive CSR in Supply Chain Relationships
Circular Sourcing
Business Integrity and Ethics
Summary
Assignments
References
Integrative Case III.1: Serving the Customer at Joycies Products Ltd: From Marketing to Supply Chain Management
Appendix 1
Integrative Case III.2: Legends Car Company: How to Deal with Supplier Price Increases
Integrative Case III.3: Nespresso: Creating Shared Value in the Global Coffee Value Chain
Section IV: Enablers
Chapter 13: Organizing Procurement
Learning Objectives
Introduction
Procurement Organization
Factors Influencing the Position of Procurement in the Organization
Levels of Tasks, Responsibilities and Authority
Organizational Structures within Procurement
Adapting the Procurement Organization
Staffing the Procurement Organization
Procurement Competencies
Summary
Assignments
References
Chapter 14: Procurement Systems
Learning Objectives
Introduction
Contemporary Digital Solutions for Procurement
Source-to-Contract Solutions
Purchase-to-Pay (P2P) Solutions
e-SRM Solutions
Digital Solutions for SRM
How New IT Solutions Change the Procurement Landscape: Emerging Digital Procurement Technology
Drivers and Barriers for Adapting New Digital Procurement Technology
Summary
Assignments
References
Chapter 15: Managing Procurement Performance
Learning Objectives
Introduction
Factors Influencing Procurement Performance Measurement
Why Measure Procurement Performance?
How to Assess Procurement Performance?
Measuring Procurement Performance: Key Areas
Future Performance Measurements
Procurement Scorecard
Procurement Budgets, Procurement Savings and Other Performance Measures
Procurement Audit as a Management Tool
Summary
Assignments
Further Reading
References
Integrative Case IV.1: International Foods Industries: Heading towards Procurement Synergy
Appendix 1
Appendix 2
Integrative Case IV.2: European Airlines: About Procurement Governance and Stakeholder Engagement
Integrative Case IV.3: Fred's Fresh Supermarket: Selecting the Best Supplier
Glossary
Index