Practical Strategies for Technical Communication

About this Book
Cover Page
Inside Front Cover
Text of accessibility page
Halftitle Page
Title Page
Copyright Page
Preface for Instructors
Introduction for Writers
Brief Contents
Contents
Halftitle Page
Part 1 Working in the Technical-Communication Environment
Chapter 1 Introduction to Technical Communication
What Is Technical Communication?
Understanding Purpose
Understanding Audience
Why Technical Communication Skills Are Important in Your Career
The Challenges of Producing Technical Communication
Audience-Related Factors
Purpose-Related Factors
Setting-Related Factors
Document-Related Factors
Process-Related Factors
Skills and Qualities Shared by Successful Workplace Communicators
A Look at Three Technical Documents
Chapter 1 Wrap-Up
Exercises
Case 1: Using the Measures of Excellence in Evaluating a Résumé
Chapter 2 Understanding Ethical and Legal Considerations
A Brief Introduction to Ethics
Your Ethical Obligations
Obligations to Your Employer
Obligations to the Public
Obligations to the Environment
Your Legal Obligations
Copyright law
The Role of Corporate Culture in Ethical and Legal Conduct
Understanding Ethical and Legal Issues Related to Social Media
Communicating Ethically Across Cultures
Communicating with cultures with different ethical beliefs
Communicating in countries with different laws
Chapter 2 Wrap-Up
Writer’s Checklist
Exercises
Case 2: The Ethics of Requiring Students to Subsidize a Plagiarism-Detection Service
Chapter 3 Writing Collaboratively
Managing Projects
Conducting Meetings
Listening Effectively
Setting Your Team’s Agenda
Conducting Efficient Meetings
Communicating Diplomatically
Critiquing a Team Member’s Work
Using Electronic Tools in Collaboration
Word-Processing Tools
Messaging Technologies
Videoconferencing
Wikis and Shared Document Workspaces
Crowdsourcing Platforms
Gender and Collaboration
Culture and Collaboration
Chapter 3 Wrap-Up
Writer’s Checklist
Exercises
Case 3: Accommodating a Team Member’s Scheduling Problems
Part 2 Planning and Drafting the Document
Chapter 4 Analyzing Your Audience and Purpose
Understanding Audience and Purpose
Using an Audience Profile Sheet
Techniques for Learning About Your Audience
Determining What you Already Know About Your Audience
Interviewing People
Reading About Your Audience Online
Searching Social Media for Documents Your Audience Has Written
Analyzing Social-Media Data
Communicating Across Cultures
Understanding the Cultural Variables “on the Surface”
Understanding the Cultural Variables “Beneath the Surface”
Considering Cultural Variables as you Write
Using Graphics and Design for Multicultural Readers
Applying What You Have Learned About Your Audience
Writing for Multiple Audiences
Determining Your Purpose
Chapter 4 Wrap-Up
Writer’s Checklist
Exercises
Case 4: Focusing on an Audience’s Needs and Interests
Chapter 5 Researching Your Subject
Understanding the Research Process
Choosing Appropriate Research Methods
Conducting Secondary Research
Understanding Research Tools
Library Catalogs
Online Databases
Newspaper and Periodical Indexes
Abstract Services
Web Search Engines
Reference Works
Types of secondary Research Sources
Books
Periodicals: Journals and Magazines
Newspapers and Online News Sources
Government Documents
Websites and Social Media
Using Social Media and Other Interactive Resources
Discussion Forums
Wikis
Blogs
Tagged Content
RSS Feeds
Evaluating the Information
Conducting Primary Research
Analysis of sOcial-Media Data
Observations and Demonstrations
Inspections
Experiments
Field research
Interviews
Inquiries
Questionnaires
Asking Effective Questions
Testing the Questionnaire
Administering the Questionnaire
Presenting Questionnaire Data in Your Document
Chapter 5 Wrap-Up
Writer’s Checklist
Exercises
Case 5: Revising a Questionnaire
Chapter 6 Writing for Your Readers
Presenting Yourself Effectively
Using Conventional Patterns of Organization
Writing Clear, Informative Titles
Writing Clear, Informative Headings
Writing Clear, Informative Paragraphs
Structure Paragraphs Clearly
The Topic Sentence
The Supporting Information
Paragraph Length
Use Coherence Devices Within and Between Paragraphs
Adding Transitional Words and Phrases
Repeating Key Words
Using dEmonstrative Pronouns Followed by Nouns
Writing Grammatically Correct Sentences
Avoid Sentence Fragments
Avoid Comma Splices
Avoid Run-On Sentences
Avoid Ambiguous Pronoun References
Compare Items Clearly
Use Adjectives Clearly
Maintain Subject–Verb Agreement
Maintain Pronoun–Antecedent Agreement
Use Tenses Correctly
Structuring Effective Sentences
Emphasize New and Important Information
Write Effective Sentence Lists
Choose an Appropriate Sentence Length
Avoid Overly Long Sentences
Avoid Overly Short Sentences
Focus on the “Real” Subject
Focus on the “Real” Verb
Use Parallel Structure
Use Modifiers Effectively
Distinguish Between Restrictive and Nonrestrictive Modifiers
Avoid Misplaced Modifiers
Avoid Dangling Modifiers
Choosing the Right Words and Phrases
Select an Appropriate Level of Formality
Be Clear
Use Active and Passive Voice Appropriately
Be Specific
Avoid Unnecessary Jargon
Use Positive Constructions
Avoid Long Noun Strings
Avoid Clichés
Avoid Euphemisms
Be Concise
Avoid Obvious Statements
Avoid Filler
Avoid Unnecessary Prepositional Phrases
Avoid Wordy Phrases
Avoid Fancy Words
Use Inoffensive Language
Gender-Neutral Language
People-First Language for Referring to People with Disabilities
Chapter 6 Wrap-Up
Writer’s Checklist
Exercises
Case 6: Emphasizing Important Information in a Technical Description
Part 3 Designing User-Friendly Documents and Websites
Chapter 7 Designing Print and Online Documents
Goals of Document Design
Planning the Design of Print and Online Documents
Understanding Design Principles
Designing Print Documents
Navigational Aids
Page Layout
Page Grids
White Space
Columns
Typography
Typefaces
Type Families
Case
Type Size
Line Length
Line Spacing
Justification
Titles and Headings
Titles
Headings
Other Design Features
Designing Online Documents
Use Design to Emphasize Important Information
Create Informative Headers and Footers
Help Readers Navigate the Document
Include Extra Features Your Readers Might Need
Help Readers Connect with Others
Consider Matters of Accessibility
Design for Multicultural Audiences
Designing Online Pages
Aim for Simplicity
Make the Text Easy to Read and Understand
Create Clear, Informative Links
Combining Print and Online Documents
Chapter 7 Wrap-Up
Writer’s Checklist
Exercises
Case 7: Designing a Flyer
Chapter 8 Creating Graphics
The Functions of Graphics
Understanding the Process of Creating Graphics
Planning Graphics
Producing Graphics
Revising Graphics
Citing Sources of Graphics
Using Color Effectively
Choosing the Appropriate Kind of Graphic
Illustrating Numerical Information
Tables
Bar Graphs
Infographics
Line Graphs
Pie Charts
Illustrating Logical Relationships
Diagrams
Organization Charts
Illustrating Process Descriptions and Instructions
Checklists
Flowcharts
Logic Trees
Techniques for Showing Action or Motion
Illustrating Visual and Spatial Characteristics
Photographs
Screen Shots
Line Drawings
Maps
Creating Effective Graphics for Multicultural Readers
Chapter 8 Wrap-Up
Writer’s Checklist
Exercises
Case 8: Creating Appropriate Graphics to Accompany a Report
Part 4 Learning Important Applications
Chapter 9 Corresponding in Print and Online
Understanding the Process of Writing Correspondence
Presenting Yourself Effectively in Correspondence
Use the Appropriate Level of Formality
Communicate Correctly
Project the “You Attitude”
Avoid Correspondence Clichés
Communicate Honestly
Writing Letters
Elements of a Letter
Common Types of Letters
Inquiry Letter
Response to an Inquiry
Claim Letter
Adjustment Letter
Writing Memos
Writing Emails
Writing Microblogs
Writing Correspondence to Multicultural Readers
Chapter 9 Wrap-Up
Writer’s Checklist
Exercises
Case 9: Writing a Memo
Chapter 10 Applying for a Job
Establishing Your Professional Brand
Crafting Your Professional Brand
Finding the Right Position
Understanding Job-Search Strategies
Writing Résumés
Elements of the Chronological Résumé
Identifying Information
Summary Statement
Education
Employment History
Interests and Activities
References
Other Elements
Elements of the Skills Résumé
Preparing a Plain-text Résumé
Considering Nontraditional Résumés
Writing Job-Application Letters
Preparing for a Job Interview
Following Up After an Interview
Chapter 10 Wrap-Up
Writer’s Checklist
Exercises
Case 10: Writing a Cover Letter
Chapter 11 Writing Proposals
The Logistics of Proposals
Internal and External Proposals
Internal Proposals
External Proposals
Solicited and Unsolicited Proposals
Solicited Proposals
Unsolicited Proposals
The “Deliverables” of Proposals
Research Proposals
Goods and Services Proposals
Persuasion and Proposals
Understanding Contexts
Internal Contexts
External Contexts
Describing What You Plan To Do
Demonstrating Your Professionalism
The Structure of the Proposal
Summary
Introduction
Proposed Program
Qualifications and Experience
Budget
Appendixes
Task Schedule
Tables
Bar Charts
Network Diagrams
Description of Evaluation Techniques
Sample Internal Proposal
Chapter 11 Wrap-Up
Writer’s Checklist
Exercises
Case 11: Writing an Introduction for a Proposal
Chapter 12 Writing Informational Reports
Writing Directives
Writing Field Reports
Writing Progress and Status Reports
Organizing Progress and Status Reports
Concluding Progress and Status Reports
Sample Progress Report
Writing Incident Reports
Writing Meeting Minutes
Chapter 12 Wrap-Up
Writer’s Checklist
Exercises
Case 12: Writing a Directive
Chapter 13 Writing Recommendation Reports
Understanding the Role of Recommendation Reports
Using a Problem-Solving Model for Preparing Recommendation Reports
Identify the Problem or Opportunity
Establish Criteria for Responding to the Problem or Opportunity
Determine the Options
Study Each Option According to the Criteria
Draw Conclusions About Each Option
Formulate Recommendations Based on the Conclusions
Writing Recommendation Reports
Writing the Body of the Report
Introduction
Methods
Results
Conclusions
Recommendations
Writing the Front Matter
Letter of Transmittal
Cover
Title Page
Abstract
Table of Contents
List of Illustrations
Executive Summary
Writing the Back Matter
Glossary and List of Symbols
References
Appendixes
Sample Recommendation Report
Chapter 13 Wrap-Up
Writer’s Checklist
Exercises
Case 13: Writing a Recommendation
Chapter 14 Writing Definitions, Descriptions, and Instructions
Writing Definitions
Analyzing the Writing Situation for Definitions
Writing Sentence Definitions
Writing Extended Definitions
Writing Descriptions
Analyzing the Writing Situation for Descriptions
Indicating Clearly the Nature and Scope of the Description
Introducing the Description Clearly
Providing Appropriate Detail
Ending the Description with a Brief Conclusion
A Look at Several Sample Descriptions
Writing Instructions
Understanding the Role of Instructional Videos
Designing a Set of Written Instructions
Planning for Safety
Drafting Effective Instructions
Drafting Titles
Drafting General Introductions
Drafting Step-by-Step Instructions
Drafting Conclusions
Revising, Editing, and Proofreading Instructions
A Look at Several Sample Sets of Instructions
Writing Manuals
Chapter 14 Wrap-Up
Writer’s Checklist
Exercises
Case 14: Writing Instructions
Chapter 15 Making Oral Presentations
Understanding the Role of Oral Presentations
Preparing the Presentation
Analyzing the Speaking Situation
Analyzing Your Audience and Purpose
Budgeting Your Time
Considering Setting
Organizing and Developing the Presentation
Preparing Presentation Graphics
Characteristics of an Effective Slide
Graphics and the Speaking Situation
Using Graphics to Signal the Organization of a Presentation
Choosing Effective Language
Using Language to Signal Advance Organizers, Summaries, and Transitions
Using Memorable Language
Rehearsing the Presentation
Rehearsing the Extemporaneous Presentation
Presenting to All Audiences
Answering Questions After a Presentation
Chapter 15 Wrap-Up
Speaker’s Checklist
Exercises
Case 15: Writing an Oral Presentation
Appendix: Reference Handbook
Part A: Documenting Your Sources
Note Taking
Paraphrasing
Quoting
Summarizing
APA Style
IEEE Style
MLA Style
Part B: Editing and Proofreading Your Documents
Punctuation
Mechanics
References
Index
Extended Descriptions
The front cover of the book Practical Strategies for Technical Communication: A Brief Guide, Fourth Edition, Mike Markel and Stuart A. Selber
The inside front cover of the book, Practical Strategies for Technical Communication shows a text at the center that reads, practical workplace advice that helps you navigate new technologies.
An illustration is titled, Thinking Visually, Characteristics of a Technical Document
An illustration is titled, Thinking Visually, Measures of Excellence in Technical Documents
Figure 1.1 A Video That Educates the Public About a Technical Subject
Figure 1.2 A Graphic Comparing Two Communication Media
Figure 1.3 A Corporate Blog Post Presenting a Public-Policy Viewpoint
Figure 1.3 A Corporate Blog Post Presenting a Public-Policy Viewpoint
Figure 2.1 Selected Licensing Symbols from Creative Commons
A document shows how to present guidelines for social media
An illustration is titled, Thinking Visually, Principles for Ethical Communication
Figure 3.1 A Quip Document and Chat Thread
A report with five comments
Figure 3.1 A Quip Document and Chat Thread
Figure 3.2 Crowdsourcing Content for a Database
An illustration is titled, Thinking Visually, Advantages and Disadvantages of Collaboration
Figure 4.1 Analysis of Facebook Users
Text shows a business letter
Text shows a business letter
Figure 4.2 Using Text and Graphics to Appeal to Readers’ Needs and Interests
Figure 4.2 Using Text and Graphics to Appeal to Readers’ Needs and Interests
Figure 4.3 Table of Contents for a Modular Report
An illustration is titled, Thinking Visually, Determining the Important Characteristics of Your Audience
An illustration is titled, Thinking Visually, Determining the Important Characteristics of Your Audience
Figure 5.1 A Discussion Board Exchange
Figure 5.2 Search Results for Pages Tagged with “Driverless Cars”
Figure 5.3 A Website Offering RSS Feeds
A screenshot shows a page from Corn Naturally with the heading Evaluating Information from Internet Sources
A paragraph with notations shows how to create a professional persona
Figure 6.1 A Topic Sentence Works Better at the Start of the Paragraph
Figure 6.2 A Traditional Sentence and a Sentence List
A passage shows how to revise for conciseness and simplicity
Figure 7.1 Effective Use of Design Principles
Figure 7.1 Effective Use of Design Principles
Figure 7.3 Queuing
Figure 7.4 Filtering
Figure 7.5 Thumbnail Sketches
Figure 7.6 Sample Grids Using Picas and Inches
Figure 7.7 Typical Margins for a Document That Is Bound Like a Book
An annotated illustration depicts how to format columns
Figure 7.8 A Multicolumn Design
Figure 7.9 A One-Column Design
An illustration depicts type sizes in inches, points, and picas
Figure 7.15 Line Spacing Used To Distinguish One Section from Another
A page shows how rules are used in design
An illustration shows how to use boxes when composing a page
Annotated screen shots explain how to create borders and screens in Microsoft Word
An illustration shows a page from a government report
An illustration shows a page from a government report
Figure 7.16 Screen for a Mobile Application
Figure 7.18 Website Footer
Figure 7.19 Site Map
Figure 7.20 Table of Contents
Figure 7.21 Maintaining Communities
Figure 7.22 An About Us Page with Clear, Informative Links
Figure 7.23 Excerpt from Online Instructions Incorporating Multiple Modalities
Figure 7.23 Excerpt from Online Instructions Incorporating Multiple Modalities
An illustration shows a page from a user guide for a Micron product
Figure 7.2 Chunking
Figure 7.14 Line Spacing
Two annotated paragraphs show left justified and full justified paragraphs
A bar graph shows a comparison between Wine 1 and Wine 2 in the areas of Color Intensity, Aroma Intensity, Trueness, and Overall Quality
A radar graph conveys the same information as the previous bar graph, but it is harder to make a direct comparison
A line graph shows dollars spent on men’s and women’s athletics for years 2017 through 2019
Five screenshots and text explain how to insert and modify graphics
Figure 8.1 Color Used for Emphasis
Figure 8.2 Color Used to Establish Patterns
Figure 8.5 Colors Have Clear Associations for Readers
An illustration depicts ways to highlight type to a reader with three text boxes
Figure 8.6 Different Graphics Emphasizing Different Points
An infographic, titled The Current Minimum Wage Is Not Enough for Workers and Their Families to Get Out of Poverty, contains a line graph showing changes to the poverty line over time
An illustration titled Block-Diagram Version shows an organizational chart
A table with the title Light Use contains check marks for various items
A sample flowchart demonstrates use of various symbols
Figure 8.7 Parts of a Table
Figure 8.8 Structures of Horizontal and Vertical Bar Graphs
Figure 8.9 Effective Bar Graph with Grid Lines
Two sample bar graphs show how to proportion these graphs
Two horizontal bar graphs show accurate and misleading axes
A sample horizontal bar graph shows how to represent data if it is not practical to start the quantity scale at zero
A sample grouped bar graph illustrates the format
A sample subdivided bar graph illustrates the format
A sample 100 percent horizontal bar graph illustrates the format
A sample bar graph shows deviation from a norm
A pie chart gives a critique of infographics
Figure 8.12 Line Graph
An infographic shows how to use drawing tools in Microsoft Word
Figure 8.13 Pie Charts
Figure 8.14 Diagram
An illustration shows a graphic and associated text
Figure 8.17 A Table Used To Illustrate a Maintenance Schedule
Figure 8.18 Flowcharts
Figure 8.19 Deployment Flowchart
Figure 8.20 Logic Tree
Figure 8.21 Showing Action from the Reader’s Perspective
Figure 8.22 Showing Action or Motion
Figure 8.23 Cropping a Photograph
An illustration is titled, how to create and insert screen shots. It shows two screen shots, for Microsoft Word and Adobe Acrobat Reader, with accompanying text
Figure 8.25 Line Drawing
Figure 8.26 Phantom, Cutaway, and Exploded Views
Figure 8.27 Map
A bar graph shows the number of members of the U S Armed Forces in 2012 in thousands. The bars are replaced by images of a soldier in uniform of various heights
A three-dimensional pie chart shows expenses at Hillway Corporation
A line graph shows costs of the components of a P C
A three-dimensional stacked bar graph displays 2019 sales of Series 1 and 2 by quarters
A three-dimensional cluster bar graph displays 2019 sales of Series 1 and 2, by quarters
A grouped bar graph displays 2019 sales of Series 1 and 2, by quarters
A bar chart and an accompanying text illustrate characteristics of effective graphics
Figure 8.15 Organization Chart
Figure 9.4 Response to an Inquiry
Figure 9.5 Claim Letter
Figure 9.6 “Good News” Adjustment Letter
Figure 9.7 "Bad News" Adjustment Letter
Figure 9.8 Identifying Information in a Memo
Figure 9.9 Sample Memo
A screenshot of an email draft with annotations explains the points to be kept in mind while using email for business correspondence
Figure 9.10 Netiquette
A screenshot shows an email draft with the subject Re: meeting minutes to jjensen at the rate procom dot com
Figure 9.1 Sample Emails With and Without Clichés
Figure 9.2 Elements of a Letter
Figure 9.2 Elements of a Letter
Figure 9.3 Inquiry Letter
Figure 10.1 Excerpts from a Professional’s LinkedIn Profile
Figure 10.1 Excerpts from a Professional’s LinkedIn Profile
Figure 10.2 Chronological Résumé of a Traditional Student
Figure 10.5 Visually Enhanced Résumé
Figure 10.6 Infographic Résumé
Figure 10.7 Video Résumé: Astrid Clark
Figure 10.3 Skills Résumé of a Nontraditional Student
Figure 10.4 Plain-Text Version of a Skills Résumé
An illustration shows a completed résumé for a graduating senior
Figure 10.8 Job-Application Letter
Figure 11.4 Task Schedule Presented as a Bar Chart
Figure 11.5 Task Schedule Presented as a Network Diagram
Figure 11.6 Sample Internal Proposal
Figure 11.2 Excerpt from an RFQ
An illustration shows a project description and its formatting
Figure 11.3 Task Schedule Presented as a Table
Figure 11.6 Sample Internal Proposal
Figure 11.6 Sample Internal Proposal
Figure 11.6 Sample Internal Proposal
Figure 11.6 Sample Internal Proposal
Figure 11.6 Sample Internal Proposal
Figure 11.6 Sample Internal Proposal
An illustration explains how to create a Gantt chart
Figure 12.2 A Field Report
Figure 12.2 A Field Report
Figure 12.4 Sample Progress Report
Figure 12.5 An Accident Report Form
Figure 12.1 A Directive
A letter illustrates a persuasive directive
Figure 12.4 Sample Progress Report
Figure 12.4 Sample Progress Report
Figure 12.4 Sample Progress Report
Figure 12.4 Sample Progress Report
Figure 12.4 Sample Progress Report
Figure 12.4 Sample Progress Report
Figure 12.4 Sample Progress Report
Figure 12.6 Executive Summary of a Complex Accident Report
Figure 12.6 Executive Summary of a Complex Accident Report
Figure 12.7 A Set of Meeting Minutes
Figure 13.2 Using Logic Boxes To Plot a Series of Options
Figure 13.3 A Decision Matrix
Figure 13.8 Sample Recommendation Report
Figure 13.1 A Problem-Solving Model for Recommendation Reports
Figure 13.4 Descriptive Abstract
An illustration shows a table of contents with a notation
Figure 13.5 List of Illustrations
An illustration shows how to include page navigational tools in a report in Microsoft Word and Google Docs
An illustration of a page shows an executive summary
Figure 13.6 Glossary
Figure 13.7 List of Symbols
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Figure 13.8 Sample Recommendation Report
Four text boxes with arrows from left to right show steps for writing recommendations
A Two-part illustration shows how high-tech safety systems are employed in vehicles
A illustration shows how high-tech safety systems are employed in vehicles
Figure 14.1 An Extended Definition
Figure 14.2 Graphic with Linked Descriptions
Figure 14.3 A Process Description Based on a Graphic
Figure 14.4 Excerpt from a Mechanism Description
Figure 14.5 Specifications
Figure 14.6 An Effective Process Description
Figure 14.7 Moderating a User Forum for Microsoft Word
Figure 14.7 Moderating a User Forum for Microsoft Word
Figure 14.8 Cluttered and Attractive Page Designs for Instructions
Figure 14.9 A Typical Safety Label
Figure 14.10 Placement of Safety Information on Equipment
Figure 14.11 Excerpt from a Set of Instructions
Figure 14.12 List of Tools and Materials
Figure 14.4 Excerpt from a Mechanism Description
Figure 14.13 Excerpt from Safety Information
Figure 14.14 Excerpt from a Troubleshooting Guide
A document is titled, Reading on Your NOOK
A page containing images and text is titled, Installation Instructions
Figure 15.1 The Network Organization of Prezi
Figure 15.2 Too Much Information on a Slide
Figure 15.3 Sample PowerPoint Presentation
Figure 15.3 Sample PowerPoint Presentation
Figure 15.3 Sample PowerPoint Presentation
Figure 15.3 Sample PowerPoint Presentation
Figure 15.5 Handout
An illustration is titled Thinking Visually. Delivering the Presentation. The page has a colored background with white text
An illustration is titled Thinking Visually. Delivering the Presentation. The page has a colored background with white text
An illustration is titled How to Create A Presentation Template in PowerPoint and Prezi, and contains text illustrated with screenshots
An illustration is titled How To Set List Items To Appear and Dim During a Presentation in PowerPoint. Four steps are shown with text and screenshots
An illustration shows how to integrate graphics and text on a presentation slide
Figure A.1 Inappropriate and Appropriate Paraphrased Notes
The back cover of the book Practical Strategies for Technical Communication: A Brief Guide, Fourth Edition, Mike Markel and Stuart A. Selber
Inside Back Cover
Back Cover