Mapping Digital Skills in Cultural and Creative Industries in Italy: A Natural Language Processing Approach

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Digital transformation has profoundly affected organizations and value chains in cultural production at the global level. The volume focuses on this change by looking at the knowledge, skills, and competencies (KSC) of the labor force in the cultural and creative industries (CCI) in Italy. The contribution of the research is twofold. On the one hand, the book offers a detailed map of the KSC of creative and cultural professions and workers, on the other hand, it identifies relevant gaps between supply and demand across different cultural sub-sectors and typologies of workers.

The study adopts an original methodology that implements a Natural Language Processing (NLP) approach to the analysis of education, experiences, and accomplishments contained in CVs. The result of the mapping exercise based on the algorithm shows how managerial and digital skills are increasingly crucial in the CCI in combination with creative skills. The Italian labor market in these industries seems characterized not only by a growing symbiosis between creative, digital, and managerial KSC but also by a convergence of CCI sub-sectors, whose boundaries get increasingly blurred and permeable. Finally, comparing the supply and demand of KSC, the book provides managers, practitioners, policymakers, and educational institutions with a comprehensive overview of the new KSC needed in CCI.


Author(s): Massimiliano Nuccio, Sofia Mogno
Series: Contributions to Management Science
Publisher: Springer
Year: 2023

Language: English
Pages: 146
City: Cham

Preface
Acknowledgments
Introduction
References
Contents
Chapter 1: Knowledge, Skills, and Competences (KSC) in the Knowledge-Based Economy
1.1 The Crucial Role of Intellectual Capital (IC) in the Knowledge-Based Economy
1.2 The KSC Framework: Multiple Perspectives
1.2.1 Learning and Education
1.2.2 Organizational Theory and Human Resource Management
1.2.3 Labor Economics and Innovation
1.2.4 Multi-level Policymaking
1.3 The Need for Twenty-First Century Skills: From STEM to STEAM
References
Chapter 2: A Review of the Creative and Cultural Industries (CCI)
2.1 Creativity: A Complex Definition
2.1.1 Creative Knowledge, Skills, and Competences (CKSC)
2.1.2 The Role of Creativity in the Twenty-First Century
2.2 Creative and Cultural Industries (CCI)
2.2.1 Boundaries and Sectors: A Contested Definition
2.2.2 The Economic Contribution and Value of CCI
2.2.3 Employment in the CCI Worldwide
2.3 The Creative and Cultural Industries in Italy
2.3.1 Main Subsectors and Contribution to the National Economy
2.3.2 Creative and Cultural Employment in Italy
2.4 The Need for a New Integrated Approach to KSC Development in the CCI in Italy
References
Chapter 3: Methodology and Empirical Strategy
3.1 CV (or Resume) Analysis
3.1.1 The Study of KSC Supply and Demand in the CCI: A Brief Literature Review
3.1.2 CV Analysis and KSC Assessment
3.2 Natural Language Processing (NLP)
3.2.1 NLP: A Definition
3.2.2 A Brief History of NLP Developments
3.2.3 Main NLP Approaches
3.2.3.1 Symbolic NLP Approaches
3.2.3.2 Statistical NLP Approaches
3.2.3.3 Connectionist NLP Approaches
3.2.4 NLP Analysis and Applications
3.2.4.1 Main Steps in NLP Analysis
3.2.4.2 Levels of Analysis in NLP
3.2.4.3 An Overview of Main NLP Applications
3.2.4.4 Major Challenges in Applying NLP
3.2.5 NLP and Topic Modeling
3.2.5.1 NLP and LDA
3.2.5.2 LDA Applications
3.2.6 NLP in Management Science
3.2.6.1 NLP in Accounting and Finance
3.2.6.2 NLP in Marketing and Sales
3.2.6.3 NLP in Supply Chain and Operations Management
3.2.6.4 NLP in Strategic Management
3.2.6.5 NLP in Sustainability Management
3.2.6.6 NLP in Innovation and Information Management
3.2.6.7 NLP in Human Resource Management (HRM)
3.2.7 NLP and CV Analysis
3.3 The Empirical Strategy
3.3.1 Dataset Construction
3.3.1.1 ESCO Skills, Knowledge, and Competences Taxonomy
3.3.1.2 Mapping CV to ESCO and ATECO Classification
3.3.2 SkillsĀ“ Extraction
3.3.2.1 Creation of Vector-Based Representations of KSC
3.3.2.2 Network Representation
3.3.3 Clustering
References
Chapter 4: Creative and Digital Skills in Italian Cultural and Creative Industries
4.1 Descriptive Analysis
4.2 KSC Analysis
4.2.1 Specific KSC Analysis
4.2.2 Title KSC Analysis
4.2.3 Type of KSC Analysis
4.2.4 KSC Network Analysis
4.3 Cluster Analysis
4.3.1 KSC Cluster Analysis
4.3.2 CV Cluster Analysis
4.4 KSC Gap Between Demand and Supply
Reference
Conclusion
References