Managing People in Projects for High Performance: Behavioural Approach to Productive Project Teams

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This book examines practically useful management and people skills, and looks at competencies from the micro, meso, and macro- lens. At the micro- level, the book examines a range of competencies needed for managing oneself and others in a project environment, such as personality style, cognitive skills, communication skills, and emotional intelligence. The book will also includes discussion on strategies for managing emotions of self and others effectively. At the meso- level, the book discusses basic structure, characteristics, and importance of different types of teams such as virtual teams, project teams, domain specific teams, and heavy-weight teams in organizations to enhance productivity and delegate accountability. It also explores team processes, including structure, culture, supporting systems, performance and incentive systems, and their impact on team productivity. In addition, the book includes a discourse on skills to manage a multi-generational workforce (a combination of baby boomers, X and Y generation), a challenge faced by project managers in current scenario. Finally, at the macro- level, the book captures the role of culture in a project context; emerging leadership styles in projects, maintaining relationship with internal and external stakeholders; role of power, politics and influence in relationship building (social networks and social capital); and managing conflicts and negotiations.

The book presents ethical considerations in managing projects; relationship between projects and sustainability; societal responsibilities of projects; advantages and disadvantages of forms of control in projects (behaviour and outcome control). It is positioned primarily for practitioners although it is a relevant and useful resource and reference for academics and students of project management and management studies courses.


Author(s): Upasna A. Agarwal, Karuna Jain, Vittal Anantatmula, Sankaran Shankar
Series: Management for Professionals
Publisher: Springer
Year: 2023

Language: English
Pages: 172
City: Singapore

Preface
Praise for Managing People in Projects for High Performance
Contents
About the Authors
Part IManaging Self
1 Module 1: Managing Self
1.1 Introduction
1.2 Personality and Performance
1.3 Big Five: Personality Factors
1.4 Risk Taking Potential
1.5 Managing Stress and Time
1.6 Summary
References
2 Cognitive Intelligence
2.1 What Is Cognitive Intelligence
2.2 Analytical Intelligence
2.3 Creative Intelligence
2.4 Practical Intelligence
2.5 Key Cognitive Skills
2.5.1 Analytical Skills
2.5.2 Critical Thinking
2.6 How to Enhance Critical Thinking
2.6.1 Creative Thinking Skill
2.7 How to Improve Creativity?
2.7.1 Problem-Solving Skills
2.8 Summary
References
3 Emotional Intelligence
3.1 Self-awareness
3.2 Self-management
3.3 Understanding Others
3.4 Managing Others
3.5 Summary
References
4 Making Decisions
4.1 Types of Decisions
4.1.1 Classification of Decisions Based on Information and Judgement
4.1.2 Classification Based on Degree of Participation
4.1.3 Decision-Making Styles
4.1.4 Group Decision-Making in Projects
4.1.5 Biases in Decision-Making
4.1.6 Communicating Decisions
4.2 Summary
References
Part IIManaging Teams
5 Understanding Teams
5.1 Theoretical and Practical Foundations of Teams
5.2 Groups
5.3 Teams
5.4 Differences Between Groups and Teams
5.5 Types of Teams
5.6 Importance of Project Teams
5.7 Belbin’s Team Roles
5.8 Importance of Teams
5.9 Summary
References
6 Dealing with Diverse Teams
6.1 Theoretical and Practical Foundations of the Concepts
6.2 Motivation
6.3 Team Development
6.4 Behavioural Issues
6.5 Conflict
6.6 Culture
6.7 Generational Differences
6.8 Management Versus Leadership
6.9 Summary
References
7 Enhancing Team Performance
7.1 Organization Structure
7.1.1 Functional Structure
7.1.2 Projectized Structure
7.1.3 Matrix Structure
7.2 Team Structure
7.3 Team Role in Learning Organization
7.3.1 Role of Technology in Knowledge Sharing
7.4 Leadership Role in Team Performance Development
7.5 Summary
References
8 Developing Productive Teams
8.1 Negative Behavioural Issues
8.1.1 Delegation Versus Micro-management
8.1.2 Managing Conflicts
8.2 Performance Measures
8.2.1 Team Charter—Performance Measures of Team Members
8.3 Traditional and Virtual Project Teams
8.4 Team Effectiveness
8.4.1 Knowledge Sharing
8.4.2 Technology and Team Effectiveness
8.5 Summary
References
Part IIIManaging Organizations
9 Understanding Project Culture
9.1 Introduction
9.2 What Is Culture?
9.2.1 Stop and Think: Can You Think About Visual Artefacts that Made You Form an Impression About an Organization You Visited Recently?
9.3 National Culture
9.3.1 Stop and Think: Have You Had a Similar Experience When You Met Someone from a Different?
9.3.2 Stop and Think: Can You Think of Circumstances Where You Have Observed Some of These Differences?
9.4 Organizational Culture
9.4.1 Stop and Think: Do Any of These Classifications Resonate with the Culture of an Organization You Are Working in or Familiar with?
9.5 Project Culture
9.6 Organizational and Project Culture
9.7 Cultural Intelligence
9.7.1 Stop and Think: Have You Come Across People with Some of the Abilities Described in Table 9.5?
9.8 Conclusions
9.9 Summary
References
10 Leading Projects
10.1 Introduction
10.2 What Is Leadership?
10.3 Management Versus Leadership
10.3.1 Stop and Think
10.4 Leadership Theories
10.4.1 Stop and Think
10.4.2 Stop and Think
10.4.3 Stop and Think
10.5 Project Leadership
10.5.1 Transactional and Transformational Leadership
10.5.2 Stop and Think
10.5.3 Stop and Think
10.5.4 Stop and Think
10.6 Leaders and Followers
10.6.1 Stop and Think
10.7 Competencies
10.8 Leader Development
10.9 New Perspectives
10.10 Conclusions
10.11 Summary
References
11 Relationship Management
11.1 Introduction
11.2 What Is Relationship Management?
11.3 Stakeholders
11.4 Engaging with Stakeholders
11.5 Power Politics and Influence
11.6 Creating Social Capital with Stakeholders
11.7 Dealing with Conflicts and Negotiations
11.8 Psychological Contract
11.9 Conclusions
11.10 Summary
References
12 Ethics in Projects
12.1 Introduction
12.2 What Is Ethics?
12.3 Ethical Considerations in Projects
12.4 Ethical Decision-Making
12.5 Societal and Ecological Responsibilities in Projects
12.6 Forms of Control in Projects
12.7 Standards and Practices
12.8 Conclusions
12.9 Summary
References