Manufacturing companies need to adapt to the requirements of functioning in the era of Industry 4.0 and major technological disruptions. The use of knowledge-based decision support tools has also become necessary in order for enterprises to survive in a competitive environment. This book offers a new approach to designing the knowledge management process and integrating it with the implementation of Industry 4.0 technology.
The book presents the methods used in a customer-oriented organisation for management of manufacturing knowledge. More specifically, methods for defining and collecting customer requirements are presented and methods on how to receive manufacturing knowledge, as well as how to formalise the acquired knowledge using key technologies of Industry 4.0, are discussed. The author also presents real case studies from Western and Central Europe and offers recommendations for the production manager. The instrumentation of methods and tools to support knowledge management, in the production of individualised products presented therein, will allow the manufacturing company to be transformed digitally into a customer-oriented organisation operating in accordance with the assumptions of Industry 4.0.
This book will be a valuable read for production researchers, academicians, PhD students and postgraduate-level students of industrial engineering and industrial management. The practical case studies will also make the book a useful resource for managers of manufacturing enterprises.
Author(s): Justyna Patalas-Maliszewska
Series: Routledge Advances in Management and Business Studies
Publisher: Routledge
Year: 2022
Language: English
Pages: 182
City: London
Cover
Half Title
Series Page
Title Page
Copyright Page
Table of Contents
List of figures
List of tables
Introduction
Chapter 1 Manufacturing knowledge in the era of Industry 4.0
1.1 Customer-oriented organisation
1.2 Manufacturing knowledge of I4.0
1.3 Managerial competencies in the I4.0
References
Chapter 2 Integration of the knowledge management process and Industry 4.0 technologies
2.1 Knowledge management process
2.2 Knowledge management process in the I4.0 concept
2.3 Manufacturing knowledge management process and applied I4.0 technologies
References
Chapter 3 Methods and techniques for acquiring manufacturing knowledge
3.1 Sources of manufacturing knowledge
3.2 Methods of acquiring manufacturing knowledge
3.3 I4.0 tools supporting the acquisition of manufacturing knowledge
References
Chapter 4 Collecting and representing manufacturing knowledge
4.1 Knowledge bases
4.2 Manufacturing knowledge representation methods
4.3 I4.0 tools supporting the collection and representation of manufacturing knowledge
References
Chapter 5 The innovative Architecture Reference Model for MKM (ARMMknowI4.0)
5.1 Assumptions for ARMMknowI4.0
5.2 Scenario for implementation
5.3 Recommendations to the production manager
References
Chapter 6 ARMMknowI4.0 architecture in the production of mass customisation: Case studies in Europe
6.1 Level of implementation of I4.0 technologies in manufacturing enterprises in Europe
6.2 Designing ARMMknowI4.0 for the production of mass customisation: A case study from Germany
6.3 Outline of the structure of the knowledge base and knowledge map: A case study from Poland
References
Conclusions and further directions
Index
