Develop with the confidence and innovative skills to lead in today's rapidly changing, turbulent business environment with Daft's market-leading MANAGEMENT, 14E. This reader-friendly presentation blends coverage of the latest managerial theories and emerging trends with a strong foundation in best management practices. New personal feedback inventories let you evaluate your strengths, while updated engagement exercises and applications guide you in expanding management competencies, harnessing your creativity and putting theory into practice. Recent research, organized around the four functions of management, helps you look beyond traditional techniques to consider a full breadth of progressive management solutions. Numerous new examples and cases from familiar organizations bring the practice of management into clear focus. In addition, MindTap online video cases, interactive exercises and applications further equip you to achieve exceptional results in your managerial role.
Author(s): Richard L. Daft
Edition: 14
Publisher: Cengage Learning
Year: 2021
Language: English
Pages: 801
City: Boston
Cover
Dedication
About the Author
Brief Contents
Contents
Preface
Chapter 1: Leading Edge Management
Manager Achievement
Management Competencies For Today’s World
The Basic Functions of Management
Organizational Performance
Management Skills
Challenges Facing New Managers
What is a Manager’s Job Really Like?
How Do You Manage Your Time?
Managing in Nonprofit Organizations
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 2: The Evolution of Management Thinking
Are You a New-style Manager?
The Historical Struggle: The Things of Production Versus The Humanity of Production
Classical Perspective
Humanistic Perspective
What is Your Manager Frame?
Recent Historical Trends
Management Thinking into the Future
The Historical Struggle: Is Artificial Intelligence the Answer?
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 3: The Environment and Corporate Culture
Are You Fit For Managerial Uncertainty?
The External Environment
The Organization-Environment Relationship
The Internal Environment: Corporate Culture
Interpreting/Shaping Culture
Types of Culture
What is Your Culture Preference?
Shaping Corporate Culture For Innovative Response
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 4: Managing in a Global Environment
Are You Ready to Work Internationally?
A Borderless World
The Changing International Landscape
Multinational Corporations
Getting Started Internationally
Legal–Political Challenges
Sociocultural Challenges
Are You Culturally Intelligent?
International Trade Alliances
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 5: Managing Ethics and Social Responsibility
What is Your Level of Ethical Maturity?
What is Managerial Ethics?
Frameworks For Ethical Decision Making
The Individual Manager and Ethical Choices
Are You a Giver or a Taker?
What is Corporate Social Responsibility?
Managing Company Ethics and Social Responsibility
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 6: Managing Start-Ups and New Ventures
Do You Think Like an Entrepreneur?
What is Entrepreneurship?
Who are Entrepreneurs?
Starting an Online or Mobile App Business
Social Entrepreneurship
Launching a Start-up
Do You Make Presentations With Passion?
The Franchise Appeal
Entrepreneurship Internationally
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 7: Planning and Goal Setting
Does Goal Setting Fit Your Management Style?
Goal Setting and Planning Overview
Goal Setting in Organizations
Your Approach to Studying
Performance Management
Benefits and Limitations of Planning
Planning for a Turbulent Environment
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 8: Strategy Formulation and Execution
What is Your Strategy Strength?
Thinking Strategically
What is Strategic Management?
The Strategic Management Process
Your Approach to Studying, Part 2
Formulating Corporate-Level Strategy
Formulating Business-Level Strategy
Global Strategy
Strategy Execution
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 9: Managerial Decision Making
How Do You Make Decisions?
Types of Decisions and Problems
Decision-Making Models
Decision-Making Steps
Personal Decision Framework
What’s Your Personal Decision Style?
Why Do Managers Make Bad Decisions?
Innovative Decision Making
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Answers To Questions in “Manager’s Shoptalk”
Endnotes
Chapter 10: Designing Organization Structure
What are Your Leadership Beliefs?
Organizing the Vertical Structure
Authority Role Models
Departmentalization
Organizing For Horizontal Coordination
Factors Shaping Structure
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 11: Managing Innovation and Change
How Innovative Are You?
Innovation and the Changing Workplace
Changing Things: New Products and Processes
How Creative Are You?
Changing People and Culture
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 12: Managing Human Talent
Getting the Right People on the Bus
The Strategic Role of HRM is to Drive Organizational Performance
The Impact of Federal Legislation on HRM
What is Your Focus?
The Changing Social Contract
Finding the Right People
Developing Talent
Maintaining an Effective Workforce
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 13: Managing Diversity and Inclusion
Do You Have a Gender and Authority Bias?
Diversity in the Workplace
Managing Diversity
Factors Shaping Personal Bias
Valuing Workplace Diversity
Factors Affecting Women’s Careers
Diversity Initiatives and Programs
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case for Critical Analysis
Endnotes
Chapter 14: Understanding Individual Behavior
Are You Self-confident?
Understanding Yourself and Others
Job Satisfaction and Trust
Perception and Attributions
Personality and Behavior
Emotions
Do You Express Emotion?
Managing Yourself
Stress and Resilience
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 15: Leadership
Task Versus People Orientation
The Nature of Leadership
From Management to Leadership
Contemporary Leadership
Leadership Traits
Behavioral and Contingency Approaches
Charismatic and Transformational Leadership
Followership
What is Your Follower Style?
Power and Influence
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 16: Motivating Employees
What Motivates You?
Individual Needs and Motivation
Intrinsic and Extrinsic Rewards
Content Perspectives on Motivation
Do You Have a Need For Achievement, Affiliation, or Power?
Process Perspectives on Motivation
Reinforcement Perspective on Motivation
Job Design for Motivation
Leading-Edge Ideas For Motivating
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 17: Managing Communication
Do You Focus on What Others Say?
Communication is the Manager’s Job
Purpose-Driven Communication
Communicating Effectively With Others
Workplace Communication
Are You Building a Personal Network?
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 18: Leading Teams
How Do You Like to Work?
The Value of Teams
Virtual Teams
The Personal Dilemma of Teamwork
Model of Team Effectiveness
Team Demographics
What Team Role Do You Play?
Team Processes
Managing Team Conflict
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Chapter 19: Managing Quality and Performance
Improvement Attitude
The Meaning of Control
Feedback Control Model
The Changing Philosophy of Control
What is Your Attitude Toward Organizational Regulation and Control?
Total Quality Management
Budgetary Control
Financial Control
Discussion Questions
Apply Your Skills: Engagement Exercise
Apply Your Skills: Small Group Breakout
Apply Your Skills: Ethical Dilemma
Apply Your Skills: Case For Critical Analysis
Endnotes
Appendix: Operations Management and E-commerce
Name Index
Company Index
Subject Index
