Struggling to implement change in your organization? Here's a simple framework and 26 basic tools that will help…
“This book is essential to teach the next generation of HR professionals the ‘art and science' of Organizational Effectiveness. If you are an aspiring human capital leader this book is a must read!”
DARRELL FORD, EVP & CHRO UPS
Traditional books on organizational effectiveness and change management are filled with theories on WHAT is required, but short on HOW to do it.
Completing the RAIL Input
Conducting a RAIL Review
Reporting UP Charts
TOOL: Individual Goals Update
TOOL: Project Update
Chapter 7: Change Principles—the Five Fatal Flaws
Fatal Flaw #1—Ineffective Sponsorship
Fatal Flaw #2—Inability to Prioritize
Establish Clear Priorities
Decide What the Organization Must Stop Doing to Make Room for New Work
Give the Change Time to Work
Fatal Flaw #3—Poor Decision-Making Practices
Fatal Flaw #4—Ineffective Communication Practices
TOOL: Quarterly Employee Change Survey
Fatal Flaw #5—Not Recognizing When You Are Part of the Problem
TOOL: Five Fatal Flaws Risk Assessment
Chapter 8: A Very Little Bit about Culture
TOOL: Basic Cultural Alignment Conversation
Chapter 9: Summary
Appendix
TOOL: Solving the Right Problem—The Simple MOSAIC Assessment
References
Author(s): Jane McNair
Publisher: MOSAIC Change LLC
Year: 2022
Language: English
Commentary: Organizational Effectiveness., Human Capital management, M.O.S.A.I.C
Pages: 126
Tags: Organizational Effectiveness., Human Capital management, M.O.S.A.I.C
Table of Contents
Acknowledgments
Preface
Why Should You Read This Book?
How to Make the Most of This Book
Chapter 1: Introduction to the MOSAIC Change Framework
Chapter 2: Clarify the Mission
TOOL: The Plan-on-a-Page
Mission Statement
Strategic Outcomes
Priority Actions
Success Metrics | Key Performance Indicators (KPIs)
SAMPLE: Final PAX-Z Golf Company Plan-on-a-Page
Chapter 3: Organize to Support the Mission
TOOL: Who Has the X?
TOOL: Service Level Agreements
A Basic Approach to Restructuring Your Organization
SAMPLE: Organization Design Criteria
SAMPLE: Design Team Selection Criteria
SAMPLE: Design Team Meeting Ground Rules
Developing Structural Options
Chapter 4: Staff to Execute the Mission
TOOL: Organization and People Capability Requirements
Having a Structured Talent Review Process
TOOL: The ABC Talent Discussion
Talent Assessment (Forced Ranking)
ABC Talent Definitions
CASE STUDY: PAX-Z Golf Company Organization Chart
SAMPLE: Talent Discussion Ground Rules
TOOL: Succession Replacement Tables
TOOL: Retention, Moves, and Single Points of Failure (SPOFs)
Retention
Moves
Single Points of Failure (SPOFs)
Develop Your Most Promising Talent to Ensure a Strong Talent Pipeline
Building a Robust Development Plan
TOOL: Individual Development Plan
Chapter 5: Align the Organization
Stakeholder Management
Stakeholder Assessment: Mendelow’s Matrix (Adapted)
TOOL: Stakeholder Assessment
Work-Impact Analysis: Understanding the Impact of the Change on Customers and Daily Work
TOOL: Work-Impact Analysis
Making Modifications to Employees’ Goals
Rewards That Drive Alignment to Your Change
TOOL: Rewards Assessment
Policies and Practices That Align with Your Change
TOOL: Policy and Practice Assessment
Processes That Support the New Way of Working
SAMPLE: Basic Process Map
Chapter 6: Implement Change in a Structured Way
The Triple Constraints
Developing a Project Charter
TOOL: Project Charter
Developing a Basic Project Plan
TOOL: Basic Project Plan
TOOL: Risk Assessment
TOOL: Communication Planning
Management Operating System
TOOL: Meeting Cadence
TOOL: The Rolling Action-Item List (RAIL)
Completing the RAIL Input
Conducting a RAIL Review
Reporting UP Charts
TOOL: Individual Goals Update
TOOL: Project Update
Chapter 7: Change Principles—the Five Fatal Flaws
Fatal Flaw #1—Ineffective Sponsorship
Fatal Flaw #2—Inability to Prioritize
Establish Clear Priorities
Decide What the Organization Must Stop Doing to Make Room for New Work
Give the Change Time to Work
Fatal Flaw #3—Poor Decision-Making Practices
Fatal Flaw #4—Ineffective Communication Practices
TOOL: Quarterly Employee Change Survey
Fatal Flaw #5—Not Recognizing When You Are Part of the Problem
TOOL: Five Fatal Flaws Risk Assessment
Chapter 8: A Very Little Bit about Culture
TOOL: Basic Cultural Alignment Conversation
Chapter 9: Summary
Appendix
TOOL: Solving the Right Problem—The Simple MOSAIC Assessment
References
