Are you a good boss—or a great one?
Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees become better versions of themselves as people and professionals. But as a manager, how do you reach that next level?
The HBR Guide to Being a Great Boss contains practical tips and advice to help you become a more well-rounded leader, one who sparks creativity, engagement, collaboration, and growth in your team.
You'll learn how to
• Magnify your people's strengths
• Create a welcoming, inclusive culture
• Communicate effectively—and regularly—with your team
• Challenge your people to grow beyond their current limits
• Recognize and reward good work
• Establish yourself as a trustworthy leader and colleague
Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author(s): Harvard Business Review
Publisher: Harvard Business Review Press
Year: 2021
Language: English
Commentary: Being a Great Boss, Build trust, Stay connected, Help your team shine
Tags: Being a Great Boss, Build trust, Stay connected, Help your team shine
Contents
SECTION ONE
What Being a Great Boss Means
1. What Great Managers Do
Make the most of what makes your employees unique.
BY MARCUS BUCKINGHAM
2. Managing Authenticity: The Paradox of Great Leadership
“Be yourself” looks different for everyone.
BY ROB GOFFEE AND GARETH JONES
3. Are You a Good Boss—or a Great One?
The best managers never stop improving themselves.
BY LINDA A. HILL AND KENT LINEBACK
SECTION TWO
Build Trust and Listen
4. Do You Really Trust Your Team?
And do they really trust you?
BY AMY JEN SU
5. Open Up to Your Team—Without Oversharing
Be emotionally intelligent about being transparent.
BY LIZ FOSSLIEN AND MOLLIE WEST DUFFY
6. High-Performing Teams Need Psychological Safety
Here’s how to create it.
BY LAURA DELIZONNA
7. How to Handle a Disagreement on Your Team
Don’t manage—mediate.
BY JEANNE BRETT AND STEPHEN B. GOLDBERG
8. What Great Listeners Actually Do
Four things—and they’re all essential.
BY JACK ZENGER AND JOSEPH FOLKMAN
SECTION THREE
Give Feedback and Motivate
9. Give Your Team More-Effective Positive Feedback
Your employees can’t thrive without it.
BY CHRISTINE PORATH
10. The Right Way to Hold People Accountable
It’s about delivering on commitments, not shaming anyone.
BY PETER BREGMAN
11. You Can’t Be a Great Manager If You’re Not a Good Coach
Understand what drives your team.
BY MONIQUE VALCOUR
12. Four Reasons Good Employees Lose Their Motivation
Strategies to get people back on track.
BY RICHARD E. CLARK AND BROR SAXBERG
13. Get Honest, Productive Feedback
Bosses need it, too.
BY JENNIFER PORTER
SECTION FOUR
Manage Everyone Effectively
14. How to Retain and Engage Your B Players
Don’t overlook the deep value they provide.
BY LIZ KISLIK
15. Managing Your Star Employee
Think carefully about their development, autonomy, and workload.
BY REBECCA KNIGHT
16. Helping an Underperformer
Make a concrete plan of action—together.
BY AMY GALLO
17. How to Manage Someone You Don’t Like
Tips for taking your feelings out of the equation.
BY AMY GALLO
SECTION FIVE
Help All Employees Thrive
18. Get Over Your Fear of Talking About Diversity
If you want your team to stand up for inclusion, you need to stand up too.
BY DAISY AUGER-DOMINGUEZ
19. How the Best Bosses Interrupt Bias on Their Teams
Steps you can take to make a difference today.
BY JOAN C. WILLIAMS AND SKY MIHAYLO
20. Managing a Hybrid Workforce
Keep things equitable no matter how, when, or where people work.
BY REBECCA KNIGHT
21. Build Trust on Your Cross-Cultural Team
Set clear norms and stick to them.
BY ANDY MOLINSKY AND ERNEST GUNDLING
SECTION SIX
Build Resiliency and Support Mental Health
22. Your Employees Want to Feel the Purpose in Their Jobs
And making that happen is yours.
BY DAN CABLE
23. Help Your Team Bounce Back from Failure
Feel the disappointment, then look toward the future.
BY AMY GALLO
24. Managing an Employee Who’s Having a Personal Crisis
Be empathetic and compassionate while also being professional.
BY CAROLYN O’HARA
25. Reduce the Stigma of Mental Health at Work
Create a more empathetic culture.
BY DIANA O’BRIEN AND JEN FISHER
26. Make Work Less Stressful and More Engaging
It’s easier said than done—but you can do it.
BY NATALIA PEART
Index
