Cover
Half Title
Title Page
Copyright Page
Table of Contents
Preface
Part I: 32 Tour Reports (27 U.S.; 5 Other Countries)
Chapter I-1. Apple Computer, Inc., Fremont, CA, 1988
Chapter I-2. Coach Leatherware, New York City, 1987
Chapter I-3. KONE Subsidiary, Robbins & Myers, Dayton, OH, 1983–85
Chapter I-4. Analog Devices, Inc. (ADI), Wilmington, MA, 1987
Chapter I-5. Westinghouse, Asheville, NC, 1986
Chapter I-6. WCM at Associated Equipment Co., St. Louis, MO, 1988
Chapter I-7. Ahlstrom Pump, Mantta, Finland, 1989
Chapter I-8. Day-Brite Lighting Division of Emerson Electric, Tupelo, MS, 1986
Chapter I-9. Appleton Electric Division of Emerson Electric, North Chicago, IL, 1986
Chapter I-10. Gleason Tool/Harbor Metal Stamping, Rochester, NY, 1987
Chapter I-11. Hoover Universal, Tillsonburg, ON, Canada, 1986
Chapter I-12. 3M Data Products Division, Hutchinson, MN, 1984
Chapter I-13. 3M Graphic Preparation Systems, Weatherford, OK, and St. Paul, MN, 1986
Chapter I-14. Campbell Soup, Paris, TX, 1985
Chapter I-15. Mars, Veghel, Netherlands, 1989
Chapter I-16. Caterpillar Manufacturing Programs, Peoria, IL, 1987
Chapter I-17. J. I. Case/Tenneco, East Moline, IL, 1989
Chapter I-18. Manufacturing at Formica, Evandale, OH, 1988
Chapter I-19. Sealed Air Corp. (SAC), Fair Lawn, NJ, 1989
Chapter I-20. Sealed Air Corp., Hodgkins, IL, 1989
Chapter I-21. Russell Athletic, Alexander City, AL, 1988
Chapter I-22. BIC Corp., Milford, CT, 1989
Chapter I-23. Zanussi, Florence, Italy, 1989
Chapter I-24. Interchecks, Inc., Centralia, WA, 1989
Chapter I-25. Zytec Corp., Redwood Falls, MN, 1987
Chapter I-26. Honeywell, Plymouth, MN, 1989
Chapter I-27. Charles Machine Works, Perry, OK, 1989
Chapter I-28. AT&T Little Rock, Little Rock, AR, 1988
Chapter I-29. Haworth Corp., Holland, MI, 1983 and 1984
Chapter I-30. Steelcase, Inc., Grand Rapids, MI, 1988
Chapter I-31. Steelcase, Inc., Grand Rapids, MI, Jan., 1989
Chapter I-32. Hon Company, Muscatine, IA, 1987
Part II: 36 Tour Reports (30 U.S.; 5 Other Countries; and One for a Company with Plants on Both Sides of the U.S. Border)
Chapter II-33. Hon Company, Muscatine, IA, 1990
Chapter II-34. Steelcase, Inc., Grand Rapids, MI, 1990
Chapter II-35. Baldor Electric Co., Fort Smith, AR, 1990
Chapter II-36. Miller Brewing Co., Trenton, OH, 1993
Chapter II-37. Amtico Co. Ltd., U.K., Division of Courtaulds, 1991
Chapter II-38. Eli Lilly, Indianapolis, IN, 1996
Chapter II-39. Johnson Controls, Electromechanical Systems Unit (EMSU), Milwaukee, WI, 1990
Chapter II-40. Johnson Controls Interiors, Holland, MI, 1999
Chapter II-41. Siecor Corp., Hickory, NC, 1990
Chapter II-42. Four Seasons Remanufacturing Division, Standard Auto Parts, Coppell, TX, 1994
Chapter II-43. East Bay Generator, North Oakland, CA, 1990
Chapter II-44. Zanussi—Susegana and Porcia Plants, Italy, 1991
Chapter II-45. American Steel Service Center (ASSC), Kent, WA, 1992
Chapter II-46. Mazak Corp., U.S., Florence, KY, 1992
Chapter II-47. Americold, Gullman, AL, 1999
Chapter II-48. Sentrol, Inc., Portland (Tigard), OR, 1992
Chapter II-49. DeAcero, Monterrey, México, 1998
Chapter II-50. OPW Fueling Components Division of Dover Corp, Cincinnati, OH, 1993
Chapter II-51. Wheelabrator, LaGrange, GA, 1992–93
Chapter II-52. Alaris Medical Systems, San Diego, CA and Tijuana, Mexico, 1999
Chapter II-53. Rotary Lift, Madison, IN, 1993
Chapter II-54. Rotary Lift, Madison, IN, 1999
Chapter II-55. Shade Foods, New Century, KS, 1999
Chapter II-56. Sonic Innovations, Salt Lake City, UT, 1998
Chapter II-57. Precor, Bothel, WA, 1994
Chapter II-58. Goulds Pumps, Seneca Falls, NY, 1993
Chapter II-59. Genie Industries, Redmond, WA, 1994
Chapter II-60. Marlow Industries, Dallas, TX, 1999
Chapter II-61. MEMC Electronic Materials, St. Peters, MO, 1999
Chapter II-62. Wainwright Industries, St. Peters, MO, 1999
Chapter II-63. Prolec/GE, Monterrey, MÉxico, 1998
Chapter II-64. Dixie Products, Business Unit of James River Corp, Fort Smith, AR, 1990
Chapter II-65. Amoco Polymers, Alpharetta, GA, 1998
Chapter II-66. Intermec Co., Everett, WA, 1998
Chapter II-67. Foxboro Corp., Intelligent Automation Division, Invensys plc, Foxboro, MA, 1999
Chapter II-68. Plamex, Tijuana, México – 1995, 1998
Part III: Advances and Missteps along Process-Improvement Pathways in the 2000s
Chapter III-69. Gillette Andover Manufacturing Center (AMC), Andover, MA, 2000
Chapter III-70. Mark Andy Co., St. Louis, MO, 2001
Chapter III-71. Mallinckrodt, Irvine, CA, 2000
Chapter III-72. Lozier Corp., Omaha, NE, 2001
Chapter III-73. Olympus (Shenzhen) Industrial Ltd., Shenzhen, China, 2003
Chapter III-74. Woodhead de México, Cd., de Juárez, 2001
Chapter III-75. System Sensor de México, Cd. Juárez, 2001
Chapter III-76. Quadrant Homes, Bellevue, WA, 2002
Chapter III-77. Ultraframe, Clitheroe, U.K., 2008
Chapter III-78. R.W. Lyall, Corona, CA, 2000
Chapter III-79. Fender Musical Instruments, Corona, CA, 2001
Chapter III-80. Ford Stamping and Assembly, Hermosillo, México, 2011
Chapter III-81. Volkswagen, Puebla, México, 2001
Chapter III-82. Graco, Inc., Minneapolis, 2003
Chapter III-83. Fluke Corp., Everett, WA, 2003
Chapter III-84. TVS Motor Co., Hosur, TamilNadu, India, 2012
Chapter III-85. Takata Seat Belts (TSB), Monterrey, México, 2004
Chapter III-87. Milliken Industrials, Wigan, U.K., 2002
Chapter III-88. Lenovo, Shanghai Area, China, 2008
Chapter III-89. Nintendo Distribution Center, North Bend, WA, 2008
Chapter III-90. American Sheet Metal (ASM) and American Integration Technologies (AIT), Chandler, AZ, 2003
Chapter III-91. SABMiller, plc, Krakow, Poland, 2008
Chapter III-92. Hollister Inc., Stuarts Draft, VA, 2009
Chapter III-93. Motores John Deere, S.A. de C.V., Torreón, México, 2004
Chapter III-94. FCI, Cd. Juárez, Chihuahua, México, 2004
Chapter III-95. GBC Scientific Instruments, Melbourne, Australia, 2004
Chapter III-96. O.C. Tanner Co., Salt Lake City, UT, 2003
Chapter III-97. AmorePacific, Suwon, Korea, 2003
Chapter III-98. Boeing 737, Renton, WA – 2010
Chapter III-99. Gleason Corp., Rochester, NY, 2011
Chapter III-100. BMW Engines, Steyr, Austria, 2011
Chapter III-101. ElectroImpact, Inc., Mukilteo, WA, 2014
Annotated Bibliography
Index