Designing for Inclusion: Inclusive Design: Looking Towards the Future

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This proceedings book presents papers from the 10th Cambridge Workshops on Universal Access and Assistive Technology. The CWUAAT series of workshops have celebrated a long history of interdisciplinarity, including design disciplines, computer scientists, engineers, architects, ergonomists, ethnographers, ethicists, policymakers, practitioners, and user communities. This reflects the wider increasing realisation over the long duration of the series that design for inclusion is not limited to technology, engineering disciplines, and computer science but instead requires an interdisciplinary approach. The key to this is providing a platform upon which the different disciplines can engage and see each other’s antecedents, methods, and point of view.

This proceedings book of the 10th CWUAAT conference presents papers in a variety of topics including

  • Reconciling usability, accessibility, and inclusive design;
  • Designing inclusive assistive and rehabilitation systems;
  • Designing cognitive interaction with emerging technologies;
  • Designing inclusive architecture;
  • Data mining and visualising inclusion;
  • Legislation, standards, and policy in inclusive design;
  • Situational inclusive interfaces; and
  • The historical perspective: 20 years of CWUAAT.

CWUAAT has always aimed to be inclusive in the fields that it invites to the workshop. We must include social science, psychologies, anthropologies, economists, politics, governance, and business. This requirement is now energised by imminent new challenges arising from techno-social change. In particular, artificial intelligence, wireless technologies, and the Internet of Things generate a pressing need for more socially integrated projects with operational consequences on individuals in the built environment and at all levels of design and society. Business cases and urgent environmental issues such as sustainability and transportation should now be a focus point for inclusion in an increasingly challenging world. This proceedings book continues the goal of designing for inclusion, as set out by the CWUAAT when it first started.

Author(s): Patrick Langdon (editor), Jonathan Lazar (editor), Ann Heylighen (editor), Hua Dong (editor)
Publisher: Springer
Year: 2020

Language: English
Pages: 207

Preface
Contents
List of Contributors
Reconciling Usability, Accessibility and Inclusive Design
Towards Design and Making Hubs for People Living with Dementia
1 Introduction
2 The Wicked Problem of Dementia
3 Towards Design and Making Hubs for People Living with Dementia
4 Designed with Dementia: 75BC
5 Designed with Dementia: Glasgow Stained-Glass Window
6 Designed with Dementia: Pop Up Shops
7 Analysis
8 Why Are These Interventions Important?
9 Conclusions
References
Universal Design and Child Online Protection
1 Introduction
2 Child Online Protection and Hate Speech
3 An Issue that Defines a Generation
4 Diffusion of Hate Speech Worldwide
5 Online Hate Speech
6 Concluding Remarks on Ablist Hate Speech
References
Designing Inclusive Assistive and Rehabilitation Systems
Sleepwear for Breast Cancer Survivors: Enacting Inclusion Through Feminine Identity and Attachments
1 Introduction
2 Identity and Attachment to Clothing
3 Design Research and Methodology
4 Attachments as Indicators of Identity
5 Re-scripting Feminine Identities
6 Conclusion
References
‘Innova’ Digital Application and Database for Designers to Innovate for Carers
1 Introduction
2 Background
3 ‘Innova’ Digital Application and Database
3.1 How Does Innova Work?
3.2 Front-End Target User Group
4 Interdisciplinary Development of ‘Innova’
4.1 Design and Development Process
4.2 Naming, Visual Identity and Visual Design Guidelines
4.3 Programming
5 Conclusion
References
The Co-creation Process of a Platform for Healthcare Engineering Design and Innovation (HEDI)
1 Introduction
2 Offline Co-creation Practice
2.1 Co-creation with Doctors in the Medical Lab
2.2 Co-creation with Local Residents for NICE 2035
2.3 Co-creation with Children in the Shanghai Children’s Medical Centre
2.4 Insights from Offline Co-creation Projects
3 Online Co-creation Research
3.1 Existing Online Co-creation Platforms
3.2 Positioning of HEDI
4 Value-Methodology-Execution Pyramid
5 Conclusion and Future Work
References
Measuring Product Demand and Peoples’ Capabilities
Patients’ Experience of Waiting for Surgery
1 Introduction
2 Methods
2.1 Data Collection
2.2 Data Analysis
3 Findings
4 Discussion and Conclusions
References
Accessibility of Tactile Experience for the Textile Designer
1 Introduction
1.1 What Is the Value of Maker Skills
2 A Case Study of a Textile Design Student and Researcher
3 Equality and Equity
3.1 Accessibility from the Perspective of Disabled People
3.2 The Role of Technology in Promoting Accessibility
3.3 Dispelling Misperception Before Designing AT/D
4 Conclusion
References
Designing Cognitive Interaction with Emerging Technologies
Introducing Activity Tracking in Healthcare Settings: The Merit of Self-reflection
1 Physical Activity (Tracking) in Healthcare Environments
2 Activity Tracking: Registering and Experiencing?
3 Self-reflection as a Technique to Set up Activity Tracking
4 Balancing Registering and Experiencing
5 Discussion and Conclusion
References
Preliminary Findings of a User Centered Design Study of Mobile Health Technology for Ghanaian Migrant Families
1 Introduction
2 Background
3 Methodology
3.1 Research Study
3.2 Procedure
4 Results
5 Discussion
6 Conclusion
References
Designing Inclusive Architecture: Buildings and Spaces
Exploring with Children What Makes a City Child-Friendly
1 Introduction
2 Theoretical Framework
3 Research with Children
4 Exploring with Children
4.1 Firstspace
4.2 Secondspace
4.3 Thirdspace
5 Discussion and Conclusion
References
Reflections on Methods for Exploring Children’s Encounter with the Urban Environment
1 Introduction
2 Research with Children
3 Our Approach
4 Methodological Reflections
4.1 Drawing
4.2 Interviewing
4.3 Walking
4.4 Photography
4.5 Feedback
5 Discussion and Conclusion
References
Moving Inclusively Through Transport Buildings: A Cross-disciplinary Design Case Study
1 The Rationale for the Study
2 Methodology
3 Summary of Results
4 Conclusions and Innovations
References
Data and Inclusion: User Profiling
Ageing and Physical Activity: A Preliminary Literature Review
1 Introduction
2 Methods
2.1 Selection Criteria
2.2 Data Visualisation
3 Results and Findings
3.1 Main Sources of Publication
3.2 Fields and Keywords
4 Discussion
References
Detail Matters: Exploring Sensory Preferences in Housing Design for Autistic People
1 Introduction
2 Methods and Materials
3 Findings
3.1 Sensory Preferences in Architects’ Design Intentions
3.2 Autistic Users’ Experiences
3.3 Confronting Design Intentions with User Experiences
4 Discussion and Conclusion
References
Quantifying Exclusion for Digital Products and Interfaces
1 Introduction
2 Background
3 A Model of Exclusion for Digital Interfaces
4 User Characteristics Affecting Digital Exclusion
5 Challenges
6 Possible Approaches for Estimating Digital Exclusion
6.1 Compare Characteristics for Each Individual in a Dataset
6.2 Quantitative Personas
6.3 Combining User Trials with a Dataset
7 Conclusions and Further Work
References
Accessibility Barriers
Measuring the Time Impact of Web Accessibility Barriers on Blind Users: A Pilot Study
1 Introduction
2 Background
3 Research Methods
3.1 Potential Research Methodologies
3.2 Pilot Study for Approach One: Using Existing, “Live” Sites
4 Future Steps: Pilot Study for Approach Two
References
Thinking Bias: The Hidden Talent Excluder
1 The Hidden Diversity and Inclusivity Challenge
1.1 Addressing the Hidden Diversity Gap
1.2 The Definition and Origins of Axiology
1.3 Formal Axiology – Value Mathematics
1.4 Foundations of Formal Axiology
2 Link to Brain Regions and the Three Dimensions
2.1 The Single Axiological Norm
2.2 How Reliable Is the Hartman Value Profile?
2.3 From Hartman Value Profile to Axiometrics
2.4 What Does Axiometrics Do?
2.5 Psychometric Inductive Methodology
2.6 Axiometric Deductive Methodology
3 Axiometric and Diversity Validity
3.1 Equal Employment Opportunity Commission and Axiometrics
3.2 How Does Axiometrics Differ to Psychometrics?
3.3 How Does Axiometrics Differ to Psychometrics When It Comes to Recruiting Effective Teams?
3.4 Further Differences – Axiometrics vs. Psychometrics
4 Conclusions
References
Improving PDF Accessibility Tools for Content Developers: Looking Towards the Future
1 Introduction
2 Previous Studies on PDF Accessibility
3 Our Vision for the Future of Tools
4 Issues with Current Remediation Solutions
4.1 Reading Order
4.2 Tagging Tables
4.3 Auto Tag Feature and Retagging
4.4 User Experience
5 Conclusion
References
Designer Attitudes to Accessible Information Provision on a Bus Route Map: Focus Group Discussions
1 Introduction
2 Methods
2.1 Participant Characteristics
2.2 Research Procedure
2.3 Data Analysis
3 Findings and Discussion
3.1 Legibility and Suggestions for Colours
3.2 Designers’ Subjective Outlook
3.3 Lack of Education and Research Experience
3.4 Need for a Designer Friendly Tool and Information Format
4 Conclusions
References
Author Index