Crisis Communication Planning and Strategies for Nonprofit Leaders

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Crisis Communication Planning and Strategies for Nonprofit Leaders examines the unique position of nonprofit organizations in an intersection of providing public services and also being a part of Emergency and crisis management practices.

This text discusses the evolution of crisis communication planning, the unique position of nonprofit organizations and the crises they face, along with provision of conceptual and theoretical frameworks to generate effective crisis communication plans for nonprofit organizations to utilize within diverse crises. Through the use of innovative real-life case studies investigating the impact of crisis communication plans, this book provides the foundational knowledge of crisis communication planning, theoretically supported strategies, crisis typology and planning resources. Each chapter focuses on critical strategic planning concepts and includes a summary of key points, discussion questions and additional resources for each concept. With this text, nonprofit organizations will be able to strategically plan for organization-specific and emergency management related crises, develop effective crisis communication plans, garner internal and external support and generate assessment strategies to maintain the relevancy of these plans within their future endeavors.

Crisis Communication Planning and Strategies for Nonprofit Leaders offers a new and insightful approach to crisis communication planning to assist nonprofit organizations that are called upon to fulfill a variety of community needs, such as sheltering, food distribution, relief funding, family reunification services, volunteer mobilization and much more. It is an essential resource for nonprofit organizations.

Author(s): Lauren Azevedo, Brittany “Brie” Haupt
Publisher: Routledge
Year: 2022

Language: English
Pages: 161
City: New York

Cover
Half Title
Title Page
Copyright Page
Dedication
Table of Contents
List of tables
List of figures
Preface
Chapter 1 Nonprofit Organizations and Crises
Chapter 2 Crisis Communication and Management
Chapter 3 Crisis Communication Theories and Strategies
Chapter 4 Governance Strategies and Leadership during Crises
Chapter 5 Preparing for Crisis Communication Planning
Chapter 6 The Crisis Communication Plan and Strategy Development
Chapter 7 Communication with Internal and External Stakeholders
Chapter 8 Implementing the Crisis Communication Plan
Chapter 9 Evaluation and Assessment Strategies
Chapter 10 Looking Back and Moving Forward: Adapting the Crisis Communication Plan
Chapter 11 Case Studies
Appendix: Crisis Communication Planning Worksheet
Glossary
Index